What do I do if Jabra Sound+ does not detect my paired device?

If you are having trouble with Jabra Sound+ detecting your paired Jabra device, try the following troubleshooting tips.

• Turn on your Jabra device.
• Turn on the Bluetooth setting on your mobile device and ensure you have strong WiFi or data connection.
• Ensure your Jabra device is paired and connected to your mobile device.
• Turn off any battery saving settings on your mobile device.
• Force quit Jabra Sound+ and turn off your Jabra device. Re-launch Jabra Sound+ and turn on your Jabra device.