We are currently experiencing temporary issues with our phone system. You may experience poor call quality and wait times may be longer than usual.
We apologize for the inconvenience caused and we are working to resolve this issue as quickly as possible.

QUESTIONS FRÉQUEMMENT POSÉES

What is an Electronic Hook Switch (EHS)?

    What is an Electronic Hook Switch (EHS)?

    An Electronic Hook Switch (EHS) is a cable solution that connects a wireless headset base and a desk phone. An EHS enables call control functionality directly on the headset, eliminating the need for a mechanical handset lifter.

    Different phone manufacturers use different cables and EHS protocols, as there is no single standard for an EHS. Refer to the Compatibility Guide to check if your desk phone supports EHS, which EHS cable adapter is required, and the EHS protocol that should be configured.