How do I prioritize between active and new calls using Jabra Direct?

Prerequisites

• Device firmware - latest version
• Jabra Direct - latest version

To prioritize either active calls or new incoming calls that are initiated or answered on the phone (not the headset), follow these steps.

1. In Jabra Direct, select your device.
2. Click Device.
3. In Device settings > Base > Call priority, select one of the following options:
   
   • Active call priority - The active call will continue, and the new call will be placed on hold.
   • New call priority - The new call will continue, and the active call will be placed on hold.
   
   
   
   
4. Click Apply.

Note
Images and text are for guidance purposes only. Actual images and text may vary depending on the connected device and updates to the software.