We are currently experiencing temporary issues with our phone system. You may experience poor call quality and wait times may be longer than usual.
We apologize for the inconvenience caused and we are working to resolve this issue as quickly as possible.

QUESTIONS FRÉQUEMMENT POSÉES

How do I take the best care of my Jabra true wireless earbuds?

    How do I take the best care of my Jabra true wireless earbuds?

    We recommend you care for the earbuds as follows:
    • Keep the EarGels clean using a slightly dampened swab – do not use harsh cleaning agents.
    • Keep the charging pins and poles (on the charging case and earbuds) clean using a dry swab. 
    • Always store the earbuds in the charging case and safely protected.
    • Take care and avoid exposing the charging case to water and humidity.
    • To prevent the depletion of the battery lifetime or capacity, avoid storing the earbuds in hot or cold environments, such as a closed car in summer, or in winter conditions.
    • Keep the earbuds at temperatures between 15-25°C / 59-77°F.
    • Do not store the earbuds for extended periods of time (maximum three months) without recharging them.