How do I get the best fit with my Jabra Elite Sport and the heart rate monitor?

The earbuds must fit correctly to enable the accurate detection of your heart rate. If your heart rate cannot be detected, try a different size EarGel or EarWing. The correct fit will also give an optimal audio experience.

Select EarWing
For the most secure fit during your workout, and for accurate heart rate monitoring, try each of the different EarWing styles. We recommend that you try the small EarWing which is already on the earbud, with all EarGel sizes. You can then try the medium or large EarWing.

To change the EarWing, gently pull it off the earbud. Pull on the new EarWing, and ensure that the ridge on the inner lining is aligned with the tab on the earbud. This will secure the EarWing to the earbud and prevent it from falling out during a workout.

Position EarWing
The top of the EarWing should fit tightly into the ridge of the ear.

Select EarGel
For the optimal audio experience, try each of the sizes and types (silicon and foam). The fit should feel tight and secure in your ear.