FAQ

How do I reset my Jabra Halo/Halo2?

    How do I reset my Jabra Halo/Halo2?

    When you reset your Jabra Halo/Halo2, the list of devices that have been paired with it is cleared. Follow these steps to reset:

    1. Turn on your Jabra headset. Carefully unfold the headset and lock the hinges into place.
    2. Press and hold (10 seconds) the Answer/end button until the Battery indicator and the Bluetooth indicator are turned off.

    3. Halo2_reset

    4. Turn off your Jabra headset. Carefully extend the headset at the hinges and fold. The headset conveniently folds into a compact size.
    5. Your Jabra headset is now reset. When you turn it on again, it is ready to pair.

    Note: When your Jabra Halo/Halo2 has been reset, you will need to re-pair with your mobile phone. Remember to delete the previous pairing before you re-pair.