How to connect my Jabra Pro 92x with Cisco 8961, 9951, 9971

Prerequisite:

Jabra Pro 92x + Jabra Link 14201-30

In combination with one of the following phones:

• Cisco 8961 / 9951 / 9971

Important: The following prerequisites must be met in order to use remote call control:

• Cisco Unified Communications Manager (CUCM) from release 7.1 (3a) SU1 or higher
• Cisco Call Manager Express from version 4.1 and phone firmware 8.3.3. When downloading (Cisco) the required IOC version will be marked.

 

Connection:

1. Connect the 1-sided end (USB plug) of the EHS adapter to the USB socket of your phone.
2. Plug the RJ10 plug into the socket marked with a “phone” symbol and the RJ45 plug into the base socket marked with "AUX".

Now you can setup the headset for your phone with the automatic configuration or manually.

 

Automatic configuration:

To start the automatic configuration, please let someone call you on this phone; wait at least 10 seconds before you pick up the phone. Now the appropriate EHS mode should be set up.

If the automatic configuration does not work, please select the DHSG mode manually. See manual for instructions.

 

Base setup:

Set the phone setup switch to position "A".

Microphone volume setup:

Put on the headset and call a colleague, for example.
Now you can select the desired microphone volume using the +/- button.

 

Communication Manager:

Under the tab "Wideband Headset UC Control", the "Enabled” option must be selected for each terminal phone.

 

Under the tab "Enable/Disable USB Classes" you must select the option "Audio Class" for the Jabra GN93x0 series.

In combination with the Jabra Pro 94x0 and Jabra Go 6470 series, you must select "Human Interface Phone".