How do I find the firmware version of my Jabra device using Jabra Direct?

Prerequisites

• Jabra 14201-29 Service Cable (for Jabra Pro 920 only). Use this cable to connect your Jabra Pro 920 to a computer that has Jabra Direct installed. On some computers, you may have to remove the power plug from the Jabra Pro 920 base, connect the cable to the computer, and then reconnect the power plug to the Jabra 920 base.
• Jabra 14201-13 Mini USB to USB cable (for Jabra Pro 925 only). Use this cable to connect your Jabra Pro 925 to a computer that has Jabra Direct installed.
• Jabra Direct - latest version

To find the firmware version of your Jabra device, follow these steps.

1. In Jabra Direct, select your device.
2. Click Device.
3. In Device settings > Product information, the product firmware is listed.
   
   

Note
Images and text are for guidance purposes only. Actual images and text may vary depending on the connected device and updates to the software.