Windows version: 4.0.3541
macOS version: 4.0.3545
Release date:
October 30, 2018

Details

  • Fixed: Incorrect audio bandwidth set for Jabra Engage 65/75
  • Fixed: Incorrect time for base Powernap for Jabra Engage 65/75
  • Performance and stability improvements

  • SOFTWARE RELEASE HISTORY


    Windows version: 4.0.3518
    macOS version: 4.0.3517
    Release date:
    October 16, 2018

    Details
    • Known issue: upload of image or ringtone with Jabra Engage 65 is supported in default format only.
    • Known issue: upload of image or ringtone with Jabra Engage 75 is supported in default format only.

    Supported OS
    • Windows 7, 8, 8.1 and 10
    • macOS 10.11-10.14

    Unsupported devices
    • Jabra UC Voice 150, 250, 550 & 750 (version A is still supported)

    Unsupported OS
    • Windows XP

    NOTE: Windows users: from October 16, 2018 Jabra Direct 2.0 (version 4.x or newer) replaces Jabra Direct (version 3.x or earlier). When installing Jabra Direct 2.0 the previously installed version of Jabra Direct is uninstalled.

    MacOS users: from October 16, 2018 Jabra Direct 2.0 (version 4.x or newer) replaces Suite for Mac (version 2.x or earlier).

    Read more here www.jabra.com/direct

    The following devices are currently not supported. Support is expected in Q4 2018.
    • Jabra GN2000 USB
    • Jabra GO 6400 Series
    • Jabra Link 220
    • Jabra Link 260
    • Jabra Link 280
    • Jabra Link 350
    • Jabra Pro 925
    • Jabra Link 30, 32, 33, 41, 43, 44
    • Jabra Evolve 20 (selected versions are unsupported. Contact Jabra Enterprise Support for further information)


    Release date: April 3, 2018
    Version: 3.12.1955

    New product support:
    • Jabra Engage 65, 75
    New features and enhancements:
    • Speak 410 – support for Smart button
    • Evolve 75e
      Answer incoming calls when separating earbuds
      Wired USB audio setting – charging cable functions as audio cable
      Vibration setting – additional option
      Single connect during calls - closes all other connections during a call and reestablishes them when the call has ended
      Help text updates
    • Various stability and performance improvements
    System requirements and compatibility:

    See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct


    Release date: February 28, 2018
    Version: 3.11.1724.0

    New features and enhancements:
    • Jabra Speak 510 - support for Smart button
    • Jabra Speak 810 - support for Bluetooth over-the-air (OTA) firmware updates
    • Jabra Evolve 65/Jabra Evolve 75 - "Connected mobile phone" setting is displayed only when connected using Bluetooth
    • Microsoft Skype for Business integration - support for Do-Not-Disturb (DND) state
    System requirements and compatibility:

    See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct


    Release date: December 15, 2017
    Version: 3.10.1383.0

    New product support:
    • Jabra Evolve 75e
    New features and enhancements:
    • Minor (CSR) fix when used with Windows 10
    • Other small bug fixes
    System requirements and compatibility:

    See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct


    Release date: September 6, 2017
    Version: 3.9.1042.0

    New product support:
    • Jabra Evolve 20SE
    New features and enhancements:
    • Minor update to Jabra Firmware updater
    • Minor bug fixes
    System requirements and compatibility:

    See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct

    Note: This update is requried to update Jabra Speak 710 to version 1.28.


    Release date: May 15, 2017
    Version: 3.8.689.0

    New product support:
    • Jabra Evolve 75
    New features and enhancements:
    • The “PC audio link” control feature (available only for Jabra Bluetooth devices connected via Jabra Link 360/370) has been extended to have two sub settings in the Jabra Direct Dashboard
      • “PC audio link” for audio only
      • “PC communication link” for audio and communication presence
    • "Accept incoming call on undock" setting added for Jabra Pro 9400
    • Various stability and performance improvements

    Release date: April 3, 2017
    Version: 3.7.604

    New product support:
    • Jabra Speak 710
    • Jabra Link 370
    Enhancements:
    • Minor improvements and bug fixes.
    System requirements and compatibility:

    See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct


    Release date: March 1, 2017
    Version: 3.6.473

    New softphone integration:
    • Avaya Equinox 3.0 or later
    System requirements and compatibility:

    See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct


    Release date: January 11, 2017
    Version: 3.6.361.0

    New features and enhancements:
    • Support for Preferred Softphone setting managed from Jabra Xpress
    • Support for Noise at Work setting for:
      • Jabra Evolve 20, 30, 30 II, 40, 65, 80
      • Jabra Stealth UC
    • Feedback option – users can rate and comment on their experience with Jabra products
    Improved softphone integration:
    • CounterPath Bria
    • CounterPath X-Lite
    Improved support for Jabra audio device:
    • Jabra Pro 9450: update to the mute functionality

    System requirements and compatibility:

    See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct 


    RELEASED : October 14, 2016
    VERSION : 3.5.15371

    Enhancements:

    • Minor improvements
    System requirements & Compatibility:

    See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct 


    RELEASED : September 2, 2016
    VERSION : 3.5.14526

    New Jabra audio devices supported:

    • Jabra Evolve 30 II (support for settings and firmware updates)

    Improved softphone integration for:

    • Broadsoft UC-One and re-branded UC-One variants
    • NEC SP350

    Jabra Direct User Interface improvements:

    • Firmware update simplified
    • Device language selection improved in Settings
    • Better display and management of Bluetooth connected headsets
    • Settings view improved
    • Previously connected devices now optionally displayed in Direct Dashboard

    RELEASED : April 14, 2016
    VERSION : 3.4.13140

    New Jabra audio devices supported:

    • Jabra Biz 1500
    • Name Tag setting feature added for Jabra Link 230 & 260

    Improved softphone integration for:

    • Avaya Communicator for Lync & Skype for Business (driver enhancement regd. detection)
    • CounterPath Bria (detection and management of Bria softphones branded by other companies)

    System requirements & Compatibility:
    See the Jabra Direct datasheet, page 3: Datasheet


    RELEASED : January 18, 2016
    VERSION : 3.3.12731

    Improved softphone integration for:

    • Skype for Business 2016 (Generic implementation added)
    • IBM Sametime (driver enhancements and bug fixes)

    Improved Jabra audio device support for:

    • Jabra PRO 9400: Added "Ultra Low Power" setting
    • Jabra PRO 9450: Added password protection of "Wideband/Narrowband"

    System requirements & Compatibility:
    See the Jabra Direct datasheet, page 3: Datasheet


    RELEASED : October 1, 2015
    VERSION : 3.2.11229

    New Jabra audio devices supported:

    • Jabra Speak 810

    Improved softphone integration for:

    • Cisco IP Communicator (driver enhancements and bug fixes)
    • Cisco Jabber & Cisco UC Integration for Microsoft Lync (driver enhancements and bug fixes)
    • IBM Sametime (driver enhancements and bug fixes)

    Jabra Direct enhancements

    • Various stability improvements

    System requirements & Compatibility:
    See the Jabra Direct datasheet, page 3: Datasheet  


    RELEASED : June 19, 2015
    VERSION : 3.1.10355

    New Jabra audio devices supported:

    • Jabra BIZ 2400 II USB
    • Jabra Link 860
    • Jabra Link 14201-43 (Cisco EHS cable, expected available in July 2015)

    Jabra audio devices with improved feature supported:

    • Jabra BIZ 2300 Value Pack 1 (available via firmware upgrade to BIZ 2300)
    • Jabra PRO 9400

    New softphone integrations:

    • CounterPath X-lite 4.6 or above
    • Avaya Communicator for Microsoft Lync 2013

    Improved softphone integration for:

    • Cisco Jabber (optimizations)
    • Microsoft Lync (renamed to Skype for Business)
    • IBM Sametime (driver enhancements and bug fixes)

    New Jabra Direct features and enhancements:

    • Jabra Intelligent Call Transfer feature – available for Microsoft Lync/Skype for Business with Jabra Evolve 40 and 80.
      Notice: Must be enabled in Jabra Direct under General Setting. Jabra Evolve 40 and 80 must be upgraded to firmware version 2.0 or newer (available soon) to support Jabra Intelligent Call Transfer.
    • Improved support for assistive software (screen reader software used by blinds and weak sighted, e.g. MS Windows Narrator and Freedom Scientific JAWS)
    • Various stability improvements and graphical changes applied for Jabra Direct

    System requirements & Compatibility:
    See the Jabra Direct datasheet, page 3: http://www.jabra.com/direct


    RELEASED : March 13, 2015
    VERSION : 3.0.10078.0

    New features and enhancements:

    • All-new User Interface with simple design and focus on the audio device(s) available
    • Improved for touchscreen usage
    • Status & readiness information available via the new Direct dashboard, displaying when the headset(s) and softphone(s) are ready for your next call
    • Easy access from the Direct dashboard (click the J-icon in Windows Notification area) into the Jabra Direct home screen where all features are available and manageable
    • Simplified settings control to improve the personalization of attached audio device(s)
    • Automatic softphone detection and enabling of Remote Call Control between a Jabra device and installed softphone(s)
    • Built-in help information (mouse-over shows help text)
    • Improved support information, including the ability to generate Diagnostic Report

    NOTICE: BY APRIL 13TH 2015 JABRA DIRECT REPLACES JABRA PC SUITE


     

    Release Notes for Jabra PC Suite

    RELEASED : December 13, 2015
    VERSION : 2.17.9970

    New features and enhancements:
    • Jabra Stealth UC product support in Jabra Control Center and Jabra Firmware Updater
    • Various stability and performance improvements

    System requirements & Compatibility:
    See help file in JPCS or Installation guide:http://www.jabra.com/pcsuite


    RELEASED : December 1, 2014
    VERSION : 2.16.9388

    Integration for:

    • BroadSoft UC-One softphone
    • BroadSoft based softphones variants (branded under other names, though often including ‘UC-One’)

    Improved integration for:

    • Skype (driver enhancements and bug fixes)

    New features and enhancements:

    • Jabra EVOLVE 30 product support in Jabra Control Center

    System requirements & Compatibility:

    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite

    RELEASED : October 10, 2014
    VERSION : 2.15.8937

    Improved integration for:

    •    Counterpath Bria softphone (driver enhancements and bug fixes)

    New features and enhancements:

    • Jabra EVOLVE 20, 40, 65 and 80 product support in Jabra Control Center
      (EVOLVE 40 and 80 connects via and shows as EVOLVE LINK controller)
    • Jabra LINK 230 and 260 product support in Jabra Control Center
    • Jabra LINK 14201-41 product support in Jabra Firmware Updater
      (Jabra LINK 14201-41 shows as LINK 14201-33/41)
    • Jabra PC Suite SDK version 1.6 (EVOLVE features supported)
      (SDK backwards compatibility issues fixed)

    System requirements & Compatibility:
    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite


    RELEASED : October 6, 2014
    VERSION : 2.15.8842

    Improved integration for:

    • Counterpath Bria softphone (driver enhancements and bug fixes)

    New features and enhancements:

    • Jabra EVOLVE 20, 40, 65 and 80 product support in Jabra Control Center
      (EVOLVE 40 and 80 connects via and shows as EVOLVE LINK controller)
    • Jabra LINK 230 and 260 product support in Jabra Control Center
    • Jabra LINK 14201-41 product support in Jabra Firmware Updater
      (Jabra LINK 14201-41 shows as LINK 14201-33/41)
    • Jabra PC Suite SDK version 1.6 (EVOLVE features supported)

    System requirements & Compatibility:
    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite


    Released : April 11, 2014
    Version : 2.14.5888

    Integration for:

    • Counterpath Bria softphone version 3.5 or above
    • Cisco Jabber softphone version 9.6 or above

    New features and enhancements:

    • Jabra Motion Office product support in Jabra Control Center
    • Jabra LINK 265 new Audio Protection Setting product support in Jabra Control Center
    • Various stability and security improvements

    System requirements & Compatibility:
    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite


    Released : January 20, 2014
    Version : 2.13.4910

    Integration for:

    • ShoreTel 14 softphone
    • IBM Sametime 9 softphone
    • IBM Sametime softphone client embedded in Lotus Notes


    Improved integration for:

    • NEC softphone (driver enhancements and bug fixes)
    • Avaya softphone (driver enhancements and bug fixes)


    New features and enhancements:

    • Jabra PRO 925 and 935 product support in Jabra Control Center
    • Jabra Dial 550 product support in Jabra Control Center
    • Jabra Biz 2300 product support in Jabra Control Center
    • Jabra PRO 9400 ValuePack 4 product support in Jabra Control Center
    • Jabra LINK 265 product support in Jabra Control Center
    • Various stability improvements


    System requirements & Compatibility:
    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite



    Released : September 18, 2013
    Version : 2.12.3884

    Integration for:
    •   ShoreTel 13.1


    Improved integration for:

    • Cisco Jabber 9.2.2 (Driver Enhancements and Bug fixes)
    • Microsoft Lync (show “In a Call” status)
    • Cisco Unified Personal Communicator (Hold/Resume handling for Passive calls)


    New features and enhancements:

    • Show Call Manager during call, with menu support for both incoming and outgoing calls
    • Battery status shown for Speak 510 speakerphone (when connected via USB)
    • New Auto pairing parameter for LINK360 in Jabra Control Center
    • Various stability improvements

    System requirements & Compatibility:
    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite



    Released: April 18, 2013
    Version: 2.11.3231
    Integration for:
    • Cisco Jabber 9.2
    Improved integration for:
    • Skype (according to updated Skype guidelines)
    • IBM Sametime (Automatic plug-in activation for existing IBM SameTime users)
    New products recognized by Jabra Control Center and Jabra Firmware Updater:
    • Jabra PRO 900, Value Pack 1

    New features and enhancements:
    • Added battery meter icon for wireless Jabra products in Windows notification bar
    • Added IVRS support on dial pad products for all SP drivers
    • Added Jabra Speak 510 voice prompt disable option
    • Added Jabra Motion auto reject mobile calls option
    • Various stability improvements
    System requirements & Compatibility:
    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite



    Released: February 28, 2013
    Version:  2.10.3050

    Integration for:
    • NEC SP 350 with Jabra device call control
    • Presence integration for MS Lync, Skype and Cisco CUPC
    New products recognized by Jabra Control Center and Jabra Firmware Updater:
    • Jabra SPEAK 510
    • Jabra MOTION
    New features and enhancements:
    • Various stability improvements

    System requirements & Compatibility:

    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite



    Released: October 18, 2012
    Version: 2.9.2778 New features and enhancements:
    • New Jabra Control Center features for Jabra BIZ 2400 USB and Jabra LINK 280 USB (Customize your USB controller “Soft Buttons”)
    • Improved SDK Integration



    Released:October 8, 2012
    Version: 2.9.2525
    Integration for Avaya Aura Agent Desktop New Avaya Aura Agent Desktop driver give remote call control from Jabra USB device:
    • Accept incoming call
    • End call
    • Mute/unmute microphone
    • Place call on hold
    • Resume call on hold
    New features and enhancements:
    • New Jabra Control Center features for Jabra BIZ 2400 USB and Jabra LINK 280 USB (Customize your USB controller “Soft Buttons”)
    System requirements & Compatibility:
    See help file in JPCS or Installation guide: http://www.jabra.com/pcsuite