Firmware version: 4.3.1
Release date: March 30, 2017

Enhancements:

  • Potential for improved stability and performance when using ‘Very Low’ or ‘Ultra Low’ range setting, in cases where there is a high density wireless environment or external radio interference, adjacent to the Pro 9400 DECT band.
  • Optimized link to improve EHS - Electronic Hook Switch integration with various phones.

Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra PRO 9400 by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

Jabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra PRO 9400 within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress


FIRMWARE RELEASE HISTORY


Firmware version: 4.2.1
Release date:
March 1, 2017

Enhancements:

  • Minor updates to the EHS protocol for Cisco phones.

Firmware release version: 4.1.1
Release date:
2016/10/10

Enhancements:

  • Certified for DECT security by the DECT Forum.
  • Optimized for Speech to Text programs. Audio link to the headset is automatically opened for microphone input.

Firmware release version: 3.19.2
Release date:
01/29/16

Service pack 5 for value pack 3 for Jabra Pro 9400 series:

Enhancements:

  • Improved DECT density performance in new Ultra Low wireless range setting
  • Improved interoperability with Panasonic Kx-NT553 phones 


Firmware release version: 3.13.2
Release date:
05/19/15

Enhancements:

  • Optimized software for production

Firmware release version: 3.13.1
Release date:
02/20/15

Enhancements:

  • Optimized software for updated screen

Firmware release version: 3.11.3
Release date:
10/09/14

Update Service Pack 4 for Value Pack 3 on Jabra PRO 9400 Series

Enhancements:

  • Optimized solution for Windows 8.1

Firmware release version: 3.11.2
Release date:
07/03/14

Service Pack 4 for Value Pack 3 on Jabra PRO 9400 Series

New Features:

  • Comfort noise – Possible to enable/disable a discrete white noise level.
  • Active Call priority – Possible to enable/disable Active Call Priority in Jabra PC Suite.
  • Security option: Headset Conferencing (Enable/disable)
  • Security option: Call Merging/Bridging (Enable/disable)
  • Security option: Call Recording (not possible to forward audio to PC if the solution is password protected)

Enhancements:

  • Volume synchronization on Mac OS
  • Optimized solution together with Astra SP 2380i
  • Support for new Panasonic desk phones
  • Dial pad for “Other” softphones e.g. Cisco WebEx
  • NEC and Shore Tel are added to the list of softphones in Jabra PC Suite
  • Stability improvement when using a Cisco phone together with Jabra PRO 9400 and Jabra LINK 14201-22
  • General stability improvements

Firmware release version: 3.8.2
Release date:
09/18/14


Service Pack 3 for Value Pack 3 for Jabra PRO 9400 Series

Enhancements:

  • Acoustic shock protection fulfilling the conditions specified in the G616 industry guideline
  • General stability improvements

Firmware release version: 3.7.0
Release date:
07/06/12

Service Pack 2 for Value Pack 3 for Jabra PRO 9400 Series

Enhancements:

  • Stability improvements

Firmware release version: 3.5.1
Release date:
02/23/12

Service Pack 1 for Value Pack 3 for Jabra PRO 9400 Series

Enhancements:

  • Improved interoperability with Counterpath softphone clients
  • Improved interoperability with Swyx softphone clients
  • Improved performance with Windows 7
  • Stability improvements

Firmware release version: 3.4.1
Release date:
10/17/11

Value Pack 3 for Jabra PRO 9400 series

New features:

  • Jabra Call Manager. Enables a PC call manager on PC monitor for e.g. call control, call merging, call on hold and mute
  • Keyboard Shortcut Call Control. Enables e.g. call control and mute function via pre- or user defined PC keyboard keys
  • All-day Conference Mode – For easy training and supervision

For Jabra PRO 9400 touch screen variants:

  • Touch Screen Dial Pad. For mobile phones and Jabra supported softphones with dial pad integration

Enhancements:

  • Headset speaker volume synchronized with Microsoft Windows
  • Support for Jabra IQ Call control - Increased desk phone support/interoperability (Currently supported by NEC DT7xx phones)
  • Dedicated support for Siemens optiPoint desk phones
  • Headset conferencing with up to 4 headsets (previously 2)
  • New display menu structure for easier setup and navigation

Firmware release version: 2.17.5
Release date:
03/29/11

Service Pack 1 for Value Pack 2

New features:

  • One-click (automatic link) support for softphones without option for Remote Call Control
  • New “Hot desk” function enabling pairing of new primary headset when in EHS mode MSH

Enhancements:

  • Minor stability improvements

Firmware release version: 2.16.2
Release date:
11/02/10

Value Pack 2 for Jabra PRO 9400

New features:

  • Optimized for Microsoft Lync and Office Communicator
  • Call merging - Create a conference call between connected phones to base
  • Audio-hold – Put your call on hold at any time
  • Call switching – Switch between your calls on audio-hold
  • Auto link for softphone - Undock the headset from the base it will automatic open an audio link

Enhancements:

  • Improved audio
  • Improved user experience

Firmware release version: 1.49.14
Release date:
07/16/10

Service Pack 2 for Jabra PRO 9400

Enhancements:

  • Improved density for US DECT 6.0
  • Improved echo canceling with certain desk phone
  • Intermittent lost of microphone signal with certain phone fixed

Firmware release version: 1.49.8/1.49.9
Release date:
04/16/10

Service Pack 1 for Jabra PRO 9400

Enhancements:

  • Improved Noise Blackout system for Jabra PRO 9470
  • Extended talk time for Jabra PRO 9400 series
  • In combination with EHS and certain desk phone systems removed unwanted microphone noise in start of a conversation

Firmware release version: 1.49.2
Release date:
02/02/10

Value Pack 1 for Jabra PRO 9400

New features:

  • Auto link for desk phone - Undock the headset from the base it will automatic open an audio link
  • Support for Reject and Redial call with Microsoft Office Communicator 2007 R2
  • Headset intro with small animation

Enhancements:

  • Improved user experience when using MSH EHS setup with Alcatel desk phones
  • Improved user information when setting up product
  • Stability improvement