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FAQs

How do I add a name tag to my Jabra Biz 2300 USB product using Jabra Direct?

How do I reset my Jabra device to the default settings using Jabra Direct?

How do I set my Jabra device as the default audio device on my macOS computer?

How do the devices certified for Microsoft Skype for Business/Microsoft Lync differ from the UC variants?

Do I have audio and call control on my Jabra device when I use it with computer softphones on the Linux operating system?

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Firmware and software

Latest release notes

Release date:
February 08, 2022
Release version:3.3.0
Details
- Updated: Support for additional product with the following product numbers:
  - GSA2393-823-109PTT
  - GSA2393-829-109PTT
  - GSA2399-823-109PTT
  - GSA2399-829-109PTT
Release date:
April 26, 2021
Release version:3.2.0
Details

• Updated: Microsoft Teams certification for the Skype for Business variant
• Performance and stability improvements
Release date:
April 18, 2018
Release version:2.6.1
Details
- Performance and stability improvements
Release date:
January 20, 2017
Release version:2.6.0
Details
- Push To Talk – New feature and setting adds local (unsynchronized) mute function to the device. Unmutes and transmits voice only when you press the button on the Jabra Biz 2300 USB control box.
- General improvements for stability and volume synchronization
Release date:
June 19, 2015
Release version:2.2.0
Details
- Option to include agent name for the connected Jabra Biz 2300 USB headset in Jabra Direct. Also extractable via the Jabra Xpress Asset Management tool.
- Disable call control (Audio only mode) via Jabra Direct
- General stability improvements
Release date:
February 19, 2015
Release version:1.20.0
Details
- Microphone mute now synchronizes with Windows sound settings
- Modified volume synchronisationon MAC OSX computers
- General stabililty improvements
- Various bug fixes
Release date:
March 19, 2014
Release version:1.16.0
Details

This is the official SW release for:
Jabra Biz 2300 USB with the following product numbers:
- 2393-823-109
- 2393-829-109
- 2399-823-109
- 2399-829-109
No known issues in this software.

Version 1.16.0 contains:
- First official FW for the Biz 2300 USB family
Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Biz 2300 USB by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

Jabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra Biz 2300 USB within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

Complete release history

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How to
Change the foam ear cushions
How to
Change the leatherette ear cushions
How to
Keep your headset working

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Accessories

This product is compatible with the following devices or systems

Deskphone:

Compatible
Softphone:

Compatible
Mobile/Tablet:

Compatible
Compatibility Guide

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