Get support for the Jabra Biz 2400.

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FAQs

How do I set up my Jabra device to work with Genesys PureCloud?

Do I have audio and call control on my Jabra device when I use it with computer softphones on the Linux operating system?

Do Jabra headsets protect my hearing?

How do automatic firmware updates work in Jabra Direct?

How do I change the level of audio protection on my Jabra headset using Jabra Direct?

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Firmware and software

Latest release notes

Release date:
October 10, 2014
Release version:1.45
Details
- Fixed issue with volume control synchronization on Windows 8 & 10
- Stability improvements on Windows 8 & 10 platforms
Release date:
Release version:1.42
Details

SW version 1.42

Support for USB 3.0 ports
Release date:
Release version:1.41.0
Details

SW version 1.41.0

This is the official SW release for:

Biz 2400 USB with the following product numbers
- 2499-829-104
- 2499-829-105
- 2496-829-104
- 2496-829-105
- 2499-823-104
- 2499-823-105
- 2496-823-104
- 2496-823-105
No known issues in this software.

Version 1.41.0 fixes
- Improved stability
- Option to disable functions through Jabra Direct
Jabra Direct

Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Biz 2400 USB by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

Jabra Xpress

Future proof your Jabra USB audio device investment. Install and update multiple Jabra Biz 2400 USB within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

Complete release history

Find the serial number

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How to
Wear it and change your style.
How to
Replace the ear cushions.
Jabra Biz 2400 USB headset
How to use with a softphone:
How to
Keep your headset working

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