Release notes for Direct

New Features:

• Co-existence with Jabra Plus for Jabra PanaCast 50
  • If a Jabra PanaCast 50 is enrolled and managed via Jabra Plus, it is not possible to make firmware updates or change settings.

Security Updates:

• Addressed the vulnerability related to CVE-2025-7783

New Features:

• User notifications regarding changes that affect the privacy protection of personal information when the PanaCast 50 is configured over Wi-Fi using WEP, WPA, or open networks.

Fixed:

• The Jabra Direct startup setting on computers was visible to end-users when configured via Jabra Xpress.

Minor performance and stability improvements

Fixed:

• Resolved an issue that caused excessive network calls from Jabra Direct to the backend.
• Fixed a softphone plugin issue that could, in some cases, lead to high CPU usage.

New Features:

• Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.

Updated:

• Zoom plugin upgraded to the latest version.
• Enhanced the firmware update process for smoother operation.

Fixed:

• Resolved an issue where SideTone could disappear under specific conditions for certain devices.
• Corrected an error where return code 18 was incorrectly displayed during firmware updates, preventing the update from proceeding.

Security Updates:

• Addressed the vulnerability related to CVE-2025-2783.

Minor performance and stability improvements

Fixed:

• Resolved an issue giving false positive notifications in certain antivirus programs

New Features:

• Added support for Jabra Perform 75
• Added support for settings adjustments of Jabra Evolve2 75 when connected via native Bluetooth

Fixed:

• An issue which caused repeated login notifications on macOS
• An issue which caused Jabra PanaCast not to populate in the user interface after being rebooted
• The correct error message is now displayed when a custom Intelligent Meeting Space name is already in use
• An issue which caused managed custom device names not to properly display
• A user interface issue when Jabra Link 400 dongle was removed during the pairing process
• A user interface issue when pairing a Jabra Engage 55 connected via USB
• A user interface issue in Intelligent Meeting Space setup

Security Updates:

• Updated SDK to 3.15.0
• Updated PanaCast api dependency to latest version
• Updated headless firmware updater dependency to latest version

Minor performance and stability improvements

Fixed:

• Firmware update issues on macOS Sequoia (15.x)

Minor performance and stability improvements

Fixed:

• Jabra Direct would launch in the foreground instead of being minimized on startup

Updated:

• Added SmartRinger option for the Jabra Engage 65/75*

Fixed:

• Zoom call control was not functioning in rare circumstances.
• Jabra Direct would not prompt the correct return code while updating the Engage 55 when connected to the Link 400 and with low battery.
• A rare JavaScript error would appear after installation of Jabra Direct on macOS.

Requirements:

• SmartRinger for Jabra Engage 65/75 requires firmware version 5.17.1*

Minor performance and stability improvements.

Public release note edited on November 1, 2024.

Details

• Fixed: Jabra Direct will no longer revert to default settings in subsequent updates
• Fixed: Jabra PanaCast 50 Intelligent Zoom and Virtual Director operations not reflected when configuring a new Intelligent Meeting Space
• Fixed: responsiveness of pairing button in Jabra Link 390 pairing window
• Fixed: a rare scenario where Link 390 pairing window user interface could freeze
• Fixed: Jabra Link 370 recovery option on macOS no longer responds with an error code
• Fixed: discrepancy between the selected whiteboard area and the actual area shown when using Jabra PanaCast 50
• Fixed: a rare scenario which could result in firmware update failure of Jabra Engage 65/75 devices if the base and headset firmware did not match
• Fixed: "firmware update error" is no longer displayed if downgrading Jabra Engage 65/75 models to 4.4.1 firmware
• Fixed: Jabra PanaCast cameras brightness, contrast, and sharpness values are not saved to the device if set to 0 value
• Updated: user interface and product imagery when connecting Jabra Link 390 via Jabra Link 950
• Updated: .der certification removed from Jabra Direct proxy user interface
• Updated: Jabra Link 400 pairing instructions
• Updated: reboot notification no longer covers window min/max/close buttons
• Updated: notifications when configuring network settings of Jabra PanaCast 50
• Performance and stability improvements