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Security Updates:
Fixed:
Fixed:
Minor performance and stability improvements
Details
• Updated: LED behavior and performance
• Updated: pairing and connection performance with supported headsets
• Updated: volume synchronization performance on Mac with Zoom
• Updated: voice prompts and tone behaviors with connected headset
• Updated: general audio level improvements
• Fixed: preservation of the pairing list if the headset is put to pairing mode, but not paired
• Fixed: rare scenario of audio noise
• Fixed: microphone not working in Microsoft Teams in unique scenarios
• Fixed: volume issue if disconnected and re-connected during a call
• Fixed: rare scenario where the headset would not reboot after a firmware update
• Fixed: secondary headset may disconnect in conference mode
• Fixed: no audio in secondary connected headset
• Fixed: enumeration failed if connected to long to a PC
• Fixed: no audio in incoming call if in power nap mode
• Performance and stability improvements
Details