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Support resources

Documents

FAQs

Auto EHS mode does not detect the connected EHS cable

Can I automate calling and answering on my desk phone without the need for a handset lifter?

Do I have audio and call control on my Jabra device when I use it with computer softphones on the Linux operating system?

Do Jabra headsets protect my hearing?

Does the Caller ID feature work with Microsoft Lync 2013 and Microsoft Skype for Business?

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Firmware and software

Latest release notes

Release date:
August 22, 2018
Release version:4.7.0
Details
- Resolved an issue sometimes seen when used with Elux 4
Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra PRO 9400 by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

Jabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra PRO 9400 within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

Complete release history

Find the serial number

Contact Jabra Support

How to
Use the conference functionality.
How to
Replace the ear cushions.
How to
Set up with a softphone.
How to
Keep your headset working

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Accessories

This product is compatible with the following devices or systems

Desktop phone:

Compatible
Softphone:

Compatible

Compatible with
Mobile/Tablet:

Not compatible
Compatibility Guide Find the right Jabra product for your device.