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  • How to

    Use the conference functionality.

  • How to

    Replace the ear cushions.

  • How to

    Set up with a softphone.

  • How to

    Keep your headset working

  • How to

    Pair with Android device through the dropdown menu

  • How to

    Pair with Android device through the settings

  • How to

    Pair with iOS device through the settings

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Accessories

  • Jabra Biz2400 II Headband Cushions

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  • Jabra Pro 9400 / 900 Earhook

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  • Jabra Pro 9400 Multi Wall Charger

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  • Standard RJ9 to RJ9 Flat Cord with Modular Plug (857 mm)

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

  • Jabra USB-A to Micro-USB Cable

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

  • Jabra Pro925 / 935 Neckband

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

  • Jabra Pro 9400/900 Leather Ear Cushions

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

  • Jabra Pro 9400/900 Leatherette Ear Cushions

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

  • Jabra Pro 900 Wall Charger

    x xxx,xx xx(x xxx,xx xx x xxx xxx)

  • Jabra Pro925 / 935 Headband

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  2. Jabra Pro 9470

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FAQs

  • What is a good headset for Skype?
  • What is a good headset for an iPhone?
  • Are Bluetooth headsets safe?
  • What is a good headset for Skype?
  • What is a good headset for an iPhone?
  • Are Bluetooth headsets safe?

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Document
Accessory overview
Language
  • GermanGerman
  • EnglishEnglish
Type
pdf
Size
2.5 MB
Download
Document
Data sheet
Language
  • EnglishEnglish
  • GermanGerman
  • SpanishSpanish
  • FrenchFrench
  • JapaneseJapanese
Type
pdf
Size
1.4 MB
Download
  • All categories
Can I use my new Jabra Bluetooth device with other devices that have older Bluetooth versions?
How do I avoid the humming noise in my headset when using an Avaya 1400/9400/9500 series desk phone?
How do I clean my Jabra product?
How do I connect my headset with a Polycom IP 320, IP 321, IP 330, IP 331, IP 335, IP 430, IP 450, IP 550, IP 560, IP 650, IP 670 or VVX series so I can answer and end calls electronically?
How do I connect my headset with my Aastra 5370, 5380, Office 70 or Office 80?
Showing 5 of 42
File
Firmware
Platform
Windows
Language
GeneralGeneral
Release date
2018/08/21
Version
4.7.0
Download
Release note
File
Jabra Direct
Platform
macOS
Language
EnglishEnglish
Release date
2026/05/27
Version
8.1.14601
Download
Release note

  • Release date:

    August 22, 2018
    Release version:4.7.0

    Details

    • Resolved an issue sometimes seen when used with Elux 4

    Jabra Direct
    Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Pro 9400 by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

    Jabra Xpress
    Future proof your Jabra USB audio device investment. Install and update multiple Jabra Pro 9400 within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

  • Release date:

    May 08, 2018
    Release version:4.6.0

    Details

    • Bluetooth audio improvements
    • Stability improvements when used with Linux
    • Various stability and performance improvements

  • Release date:

    March 30, 2017
    Release version:4.3.1

    Details

    • Potential for improved stability and performance when using ‘Very Low’ or ‘Ultra Low’ range setting, in cases where there is a high density wireless environment or external radio interference, adjacent to the Pro 9400 DECT band.
    • Optimized link to improve EHS - Electronic Hook Switch integration with various phones.

  • Release date:

    March 01, 2017
    Release version:4.2.1

    Details

    • Minor updates to the EHS protocol for Cisco phones.

  • Release date:

    October 10, 2016
    Release version:4.1.1

    Details

    • Certified for DECT security by the DECT Forum.
    • Optimized for Speech to Text programs. Audio link to the headset is automatically opened for microphone input.

  • Release date:

    January 29, 2016
    Release version:3.19.2

    Details

    Service pack 5 for value pack 3 for Jabra Pro 9400 series

    • Improved DECT density performance in new Ultra Low wireless range setting
    • Improved interoperability with Panasonic Kx-NT553 phones 

  • Release date:

    May 19, 2015
    Release version:3.13.2

    Details

    • Optimized software for production

  • Release date:

    February 20, 2015
    Release version:3.13.1

    Details

    • Optimized software for updated screen

  • Release date:

    September 10, 2014
    Release version:3.11.3

    Details

    Update Service Pack 4 for Value Pack 3 on Jabra Pro 9400 Series

    • Optimized solution for Windows 8.1

  • Release date:

    March 07, 2014
    Release version:3.11.2

    Details

    Service Pack 4 for Value Pack 3 on Jabra Pro 9400 Series

    • Comfort noise – Possible to enable/disable a discrete white noise level.
    • Active Call priority – Possible to enable/disable Active Call Priority in Jabra PC Suite.
    • Security option: Headset Conferencing (Enable/disable)
    • Security option: Call Merging/Bridging (Enable/disable)
    • Security option: Call Recording (not possible to forward audio to PC if the solution is password protected)

    Enhancements

    • Volume synchronization on Mac OS
    • Optimized solution together with Astra SP 2380i
    • Support for new Panasonic desk phones
    • Dial pad for “Other” softphones e.g. Cisco WebEx
    • NEC and Shore Tel are added to the list of softphones in Jabra PC Suite
    • Stability improvement when using a Cisco phone together with Jabra Pro 9400 and Jabra LINK 14201-22
    • General stability improvements
Complete release history