Jabra Evolve 20

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Easy call management

Get easy access to the most used functions, like volume and mute. You can also answer and end calls directly from the control unit.

Passive Noise Cancellation

Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. We call this “passive noise cancellation.”

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Get the basics right

Ultimate noise cancellation microphone

State-of-the-art, noise-canceling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other.

Plug-and-play setup

The headset works out of the box with all leading systems. Installation is as easy as simply plugging it in.

Technical specifications

Jabra Evolve 20

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  • Audio
    • Headset bandwidth
      Wideband
    • Speaker bandwidth Music mode
      Wideband
    • Speaker bandwidth Speak mode
      Wideband
    • Microphone bandwidth
      Wideband
    • Certifications
      Regulatory Approvals: CE, FCC, KCC, RCM, UL, 
      Industrial Certifications: Skype for Business, Avaya, Cisco
  • Battery
    • Battery included
      No
  • Connectivity
    • AC power supply
      USB power supply by PC
    • Bluetooth device
      No
    • Connection (mini jack, USB, etc)
      USB
    • Cord length
      Control cable: 95cm, HS cable: 120cm
  • General
    • Packaging dimensions (L x W x H)
      0.1711kg for stereo, 0.1425kg for mono
    • Weight mono / duo
      0.646kg
    • Whats in the box
      Jabra Evolve 20 headset, warning leaflet, warranty leaflet, quick start guide, USB controller, plastic bag for controller, plastic bag for headset, certified for Skype for Business sticker (refer to BOM), foam bag for the left earcup of the stereo headset only
    • Warranty
      2 years

Frequently asked questions

Can I listen to music on this device?

Yes. Evolve 20 has world-class speakers that are built for both voice and music.

Does this device have Noise Cancellation features?

The Evolve 20 has passive noise cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve 75 and Evolve 80 headsets

Does it work with Mac and PC?

Yes. It works with both systems.

Does it have a 3.5 mm jack?

No, it comes with USB.

How do I set up my Jabra device to work with Microsoft Skype for Business for Windows?

Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have Remote Call Control over most softphones. To manually change the softphone to Microsoft Skype for Business, follow these guidelines: Jabra Direct FAQ

What is the difference between standard UC models and models that are certified for Microsoft Skype for Business?

The models that are certified for Microsoft Skype for Business (Lync), support Microsoft Skype for Business in Plug and Play mode. These models support features to answer and end calls, adjust volume, and mute. If you are not using Microsoft Skype for Business, use the standard UC model.
To set up features for remote call control and presence status, install Jabra Direct.

For more frequently asked questions please visit the Jabra Evolve 20support page.

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30-day returns
Tax exemption in checkout
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    Product support

    Support content including User Manuals, FAQs, Video Tutorials, and more.

    Contact sales

    Our team of product experts can help you find the best solution for your company. Get instant pricing and advice for your specific environment and use case. Fill out the form and a Jabra representative will contact you.

    Apply for a free trial

    If you’re planning to deploy more than 50 units for your company, speak with sales to find out if you might be eligible for a free trial.

    Need technical support?

    For technical support and warranty-related questions, contact our Business Support team.
    Business Support is available Monday – Friday 8 am - 8 pm EST.

    You can also call Business Support directly on 1- 866-697-8757

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