Support resources
Documents
Chinese Traditional
Spanish
German
FrenchFAQs
- All categories
Find the serial number
Find your product serial number before checking the warranty.
Firmware and software
Windows
GeneralWindows
EnglishLatest release notes
Release date:
July 30, 2013Release version:4.6.5Details
- Jabra Go 6470: Hot-desking feature
- Range control feature to enhance density performance and wireless security level
- General stability improvements
Important information for Jabra Go 6470 (Only Concerning Windows XP) Due to instability issues when performing a firmware update of Jabra Go 6470 on Windows XP, please ensure the following in order to minimize the risk of failure: If you need to update firmware on Windows XP make sure the Jabra Go 6470 is connected directly to a USB port on the PC itself.
Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Go 6400 Series by downloading the latest version of Jabra Direct for free at www.jabra.com/directJabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra Go 6400 Series within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpressRelease date:
November 09, 2011Release version:4.5.17Details
Value Pack 3 for Jabra Go 6400 series- Jabra Call Manager. Enables a PC call manager on PC monitor for e.g. call control, call on hold and mute
- Keyboard Shortcut Call Control. Enables e.g. call control and mute function via pre- or user defined PC keyboard keys
For Jabra Go 6470:
- Touch Screen Dial Pad. For mobile phones and Jabra supported softphones with dial pad integration
Enhancements
- Headset speaker volume synchronized with Microsoft Windows
For Jabra Go 6470:
- Support for Jabra IQ Call control - Increased desk phone support/interoperability (Currently supported by NEC DT7xx phones)
- Dedicated support for Siemens optiPoint desk phones
- New display menu structure for easier setup and navigation
Release date:
October 10, 2011Release version:4.5.16Details
Value Pack 3 for Jabra Go 6400 series- Jabra Call Manager. Enables a PC call manager on PC monitor for e.g. call control, call on hold and mute
- Keyboard Shortcut Call Control. Enables e.g. call control and mute function via pre- or user defined PC keyboard keys
For Jabra Go 6470:
- Touch Screen Dial Pad. For mobile phones and Jabra supported softphones with dial pad integration
Enhancements
- Headset speaker volume synchronized with Microsoft Windows
For Jabra Go 6470:
- Support for Jabra IQ Call control - Increased desk phone support/interoperability (Currently supported by NEC DT7xx phones)
- Dedicated support for Siemens optiPoint desk phones
- New display menu structure for easier setup and navigation
Release date:
December 17, 2010Release version:4.0.23Details
- Optimized for Microsoft Lync and Office Communicator
- Audio-hold – Put your call on hold at any time
- Call switching – Switch between your calls on audio-hold
- Microphone level adjust for non-OC softphones from Windows control panel
- Auto link for softphone - Undock the headset from the base it will automatic open an audio link
Enhancements
- Improved user experience
Release date:
September 20, 2010Release version:3.27.16Details
Service Pack 4 for Jabra Go 6400
- Improved microphone audio
Release date:
August 30, 2010Release version:3.27.15Details
Service Pack 3 for Jabra Go 6400
- Improved stability on the USB interface
Release date:
July 16, 2010Release version:3.27.10Details
Service Pack 2 for Jabra Go 6400
- Improved Noise Blackout system for Jabra Go 6400
Release date:
April 20, 2010Release version:3.26.15Details
Value Pack 1 for Jabra Go 6400
- Auto link - When desk phone is set as the target for outgoing calls and you undock the headset from the base it will automatic open an audio link to the headset.
- Support for Reject and Redial call with Microsoft Office Communicator 2007 R2
- Headset intro with small animation shows under setup and in menu system how to operate and positioning headset (Hook on/off, Volume up/down and mute)
Enhancements
- Improved user experience when using MSH EHS setup with Alcatel desk phones
- Improved user information when setting up product
- Improved performance of headset volume control
- Audio link quality improved (eliminate Bluetooth packet loss)
- Stability improvement
Release date:
February 02, 2010Release version:3.22.22Details
Service Pack 1 for Jabra Go 6400
- Usability
- Audio performance
Warranty check
See the warranty coverage for your product
Jabra ServiceNet
Manage your warranty replacements and returns in our online self-service portal
Warranty terms
Read our warranty and service information for business products
Product registration
Get news from Jabra, offers and tips sent directly to your inbox
This product is compatible with the following devices or systems
Deskphone:
Compatible
Softphone:
Compatible
Mobile/Tablet:
Compatible
Compatibility Guide
Find the right Jabra-product for your device