Get support for Jabra Evolve 65

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FAQs

How do I manually reset my Jabra Evolve 65 headset to the default settings?

How do I know when my headset needs to be charged?

How do I connect my Jabra Evolve headset with my computer?

How do I set up my Jabra device to work with Microsoft Teams?

Why is there no audio in my Jabra Bluetooth device when I answer an incoming call on my smartphone?

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Firmware and software

Latest release notes

Release date:
March 25, 2021
Release version:2.97.0
Details
- Performance and stability improvements
Release date:
August 03, 2020
Release version:2.91.2
Details
• Updated: Microsoft Teams certification for the Skype for Business variant*
• Performance and stability improvements

*when connected with the Jabra Link 370 (supported from firmware version 1.82.0)
Release date:
February 28, 2020
Release version:2.72.0
Details

• New feature: Toggle Sleep mode*
• Fixed: able to select softphone ringtone instead of Jabra ringtone**
• Performance and stability improvements

*Setting can be changed in Jabra Direct, under Headset settings.
**Setting can be changed in Jabra Direct, under Softphone (PC).
Release date:
January 09, 2019
Release version:2.47.0
Details
- Updated: Improved USB connection when using headset with Linux
- Fixed: Issue with first call after headset comes out of standby mode
- Fixed: Loss of RCC/ringtone with Mitel 6930/6940 phones after powering off headset
- Fixed: AVRCP issue where commands do not work
- Performance and stability improvements
Release date:
January 12, 2018
Release version:2.37.0
Details
- Battery Lifetime Management
- Wired USB audio.
*Requires Jabra Direct 3.10 or higher or latest Jabra Xpress release to adjust.
Enhancements:
- Optimized charging when the headset is in OFF mode, and connected to a Windows 8 or 10 machine.
- Resolved an issue with metallic, and crackling noise when used with iPhone 5/6/7.
- Resolved an issue with the LED turning green for full charge before a full charge was done.
- Resolved an issue with pairing with Mitel 6940 phones.
- Minor updates
Release date:
March 16, 2017
Release version:2.2.1
Details
- Improved audio quality when headset is simultaneously connected with 2 Bluetooth devices
Release date:
December 12, 2016
Release version:2.0.0
Details
- Feature and stability improvements
- Support for EU/US Noise At Work and G616 guidelines with the Jabra Direct 3.6, and Jabra Xpress service release 13.
Release date:
April 25, 2016
Release version:1.58.0
Details
- Minor updates
Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Evolve by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

Jabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra Evolve within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress
Release date:
February 03, 2015
Release version:1.57.0
Details
- Acoustic enhancements
- Beep tone level adjusted
Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Evolve by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

Jabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra Evolve within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress