Here you’ll find information on genuine spare parts, required tools, and clear, product‑specific guidance to help you replace parts safely and efficiently.

1. Start with the self-repair guide

Begin your self-repair journey by reading our repair guides or cleaning instructions. These guides contain step‑by‑step instructions for replacing spare parts of your GN products and provide guidance on proper cleaning and care.

To view the manuals, find your product at Jabra.com/support and select the repair manual from the list of available documents.

2. Order spare parts and tools

Order the spare parts and tools necessary for your repair directly from our website. Our online store offers a wide range of spare parts and tools you may need; if a self-repair requires specific tools, this will be specified in the self-repair instruction guide. Verify that the parts and tools are compatible with your specific product model before ordering.

3. Repair your device

Once you have the replacement part, follow the step‑by‑step instructions in the repair guide to complete the replacement. Remember, taking your time and following each step carefully will lead to the best results.

4. Responsible recycling

After replacing your part, please ensure it is disposed of responsibly. If you are unsure how to recycle it, follow our Recycling Guidelines for simple instructions on safe and environmentally sound disposal.

Thank you for choosing GN's Self‑Service Repair. We are committed to supporting you in keeping your products in excellent working order. If you have any questions or need further assistance, please feel free to reach out to our support.