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Release notes for CC Agent App

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Latest release note

Release date

September 26, 2017

Release version

2

Details

  • Support for Jabra link 265
  • Support for Cisco Finesse call center softphone server ver. 11
  • Only support for Google Chrome from version 61

Complete release history

Release date

October 19, 2016

Release version

1

First release:

  • Jabra CC Agent App for Cisco Finesse call center softphone server ver. 11
  • Enables call center agents with Jabra BIZ 2300, BIZ 2400II and Link 260 to manage these Finesse features from the control box on the headset cord:
    • Record Call
    • Ready/Not Ready state (toggle)
    • Sign off

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  • How-to videos
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  • Identify your Product
  • Self Service Repair

FAQs

  • What is a good headset for Skype?
  • What is a good headset for an iPhone?
  • Are Bluetooth headsets safe?
  • What is a good headset for Skype?
  • What is a good headset for an iPhone?
  • Are Bluetooth headsets safe?

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