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Supporto

Nota di rilascio per


Versione del rilascio: 6.16.15901
Data di rilascio: July 03, 2024

Details

  • Fixed: Jabra Direct will no longer revert to default settings in subsequent updates
  • Fixed: Jabra PanaCast 50 Intelligent Zoom and Virtual Director operations not reflected when configuring a new Intelligent Meeting Space
  • Fixed: responsiveness of pairing button in Jabra Link 390 pairing window
  • Fixed: a rare scenario where Link 390 pairing window user interface could freeze
  • Fixed: Jabra Link 370 recovery option on macOS no longer responds with an error code
  • Fixed: discrepancy between the selected whiteboard area and the actual area shown when using Jabra PanaCast 50
  • Fixed: a rare scenario which could result in firmware update failure of Jabra Engage 65/75 devices if the base and headset firmware did not match
  • Fixed: "firmware update error" is no longer displayed if downgrading Jabra Engage 65/75 models to 4.4.1 firmware
  • Fixed: Jabra PanaCast cameras brightness, contrast, and sharpness values are not saved to the device if set to 0 value
  • Updated: user interface and product imagery when connecting Jabra Link 390 via Jabra Link 950
  • Updated: .der certification removed from Jabra Direct proxy user interface
  • Updated: Jabra Link 400 pairing instructions
  • Updated: reboot notification no longer covers window min/max/close buttons
  • Updated: notifications when configuring network settings of Jabra PanaCast 50
  • Performance and stability improvements

Cronologia dei rilasci


Versione del rilascio: 6.15.10901
Data di rilascio: April 23, 2024

Details

  • Updated: the following feature, introduced in Jabra Direct 6.14.08801 has been temporarily removed “New feature: Option to view Xpress connection status of the Jabra PanaCast 50 prior to configuring proxy and URL settings”.

Versione del rilascio: 6.14.08801
Data di rilascio: April 15, 2024

Details

  • New supported products: Jabra Link 390
  • New feature: Option to input a proxy CA certificate to setup the Jabra PanaCast 50 network connection*
  • New feature: Option to view Xpress connection status of the Jabra PanaCast 50 prior to configuring proxy and URL settings
  • New feature: Option to modify the names of the saved Intelligent Meeting Spaces for the Jabra PanaCast 50
  • New feature: Intelligent meeting space names saved to the Jabra PanaCast 50 will now display in the preview window
  • New feature: Customizable options for Jabra Perform 45**
    • Voice notifications
    • Customizable button can now be configured for cellular push to talk
    • Shared device mode
    • Additional configurable option for boom arm
  • Updated: Notification will now appear if trying to preview an Intelligent Meeting Space and the Jabra PanaCast 50 camera is in use
  • Fixed: Changing the Jabra PanaCast 50 device name in the onboarding flow would not display correctly until after a reboot of the device and a restart of Jabra Direct
  • Fixed: An issue when attempting to exit Jabra Direct when in full screen on macOS 14.xx
  • Fixed: On macOS changing between devices connected to the same Jabra Link dongle required clicking twice
  • Fixed: On macOS certain Jabra Speak products would list "disconnect" option despite already being disconnected
  • Fixed: Entering incorrect information for the Jabra Xpress setup on Jabra PanaCast 50 did not highlight all the incorrect fields
  • Security update: A potential vulnerability initially reporting by RIPEDA Consulting on 2023.12.23 affecting the handling of the Electron fuse 'RunAsNode' has been addressed
  • Performance and stability improvements

*Requires Jabra PanaCast 50 firmware version 6.6.5
**Requires Jabra Perform 45 firmware version 0.1.8


Versione del rilascio: 6.13.01801
Data di rilascio: January 30, 2024

Details

  • Fixed: not able to update Jabra PanaCast 50 on macOS 14.x
  • Fixed: Settings managed in Jabra Xpress would not be applied in Jabra Direct for devices used with Link 380 in some scenarios
  • Fixed: Jabra Xpress URL & Proxy configuration could be missing on Device settings page
  • Fixed: Jabra Direct would not start up if deployed via Jabra Xpress in certain scenarios
  • Fixed: not able to change language for certain products due to incorrect sized prompt
  • Fixed: the Ethernet MAC address could be displayed incorrectly after updating Jabra PanaCast 50 to firmware version 5.1.0 or later in the Product information
  • Fixed: minor tooltip bug in wireless network settings for Jabra PanaCast 50
  • Fixed: opening camera preview in a saved space would show a green circle incorrectly
  • Fixed: incorrect UI prompt shown when a Wi-Fi connection has been established
  • Fixed: an issue if a Wi-Fi connection has been established, but the device is not configured in Jabra Xpress it would show the device is not connected to a network
  • Fixed: an issue with new Microsoft Teams would not show as ready if a first-time installation of the application
  • Fixed: when Automatic firmware update was enabled a progress prompt would not appear
  • Fixed: the Postpone option when having Automatic firmware update enabled was not shown correctly
  • Fixed: incorrect support URL displayed in firmware recovery prompt
  • Fixed: image quality setting change in Camera controller would save to the device settings
  • Fixed: if Network type was set to off, it would still show the option to configure Jabra Xpress URL and Proxy
  • Fixed: an error when re-entering the Proxy settings after they had been set
  • Fixed: Jabra Direct dashboard would not show correctly if no device was connected
  • Fixed: Jabra Direct would not show up correctly in the task manager on the OS
  • Fixed: window prompt when clicking Configure Jabra Xpress on the Jabra PanaCast50 in Jabra Direct, when Jabra Xpress was not configured
  • Fixed: IP address could be missing from Product Information when connected via Ethernet or Wi-Fi
  • Security update: The option "Personal Base Screen Image" setting for Jabra Engage 75 has been added as CVE-2023-4863 has been resolved*
  • Performance and stability improvements

*The public release note has been edited March 19, 2024.


Versione del rilascio: 6.12.30302
Data di rilascio: November 02, 2023

Details

  • Fixed: resolved an issue updating to a newer Jabra Direct from within the application on Windows

Versione del rilascio: 6.11.28601
Data di rilascio: October 18, 2023

Details

  • Security update: CVE-2023-4863 has been addressed by removing the "Personal Base Screen Image" setting which was available for Jabra Engage 75.

Versione del rilascio: 6.10.25001
Data di rilascio: September 26, 2023

Details

  • New supported product: Jabra Elite Speaker
  • New feature: Added support for configuration of Intelligent Meeting Spaces for Jabra PanaCast 50*
  • New feature: People Counting Toggle - Allows anonymous people counting and LED to be toggled on/off in Jabra Direct for Jabra PanaCast 50*
  • Updated: UI for Wi-Fi list on the Jabra PanaCast 50
  • Updated: Error text when certificate authentication fails on the Jabra PanaCast 50
  • Fixed: Microsoft Teams showing as Not Ready in Jabra Direct on macOS
  • Fixed: On macOS, the Preferred Softphone setting would reset to Microsoft Teams if Avaya was selected prior to rebooting
  • Fixed: When installing Jabra Direct for the first time the option Launch Jabra Direct during PC Startup would be disabled but shows enabled through Task Manager
  • Fixed: Launch Jabra Direct during PC Startup was not launching Jabra Direct upon restart
  • Performance and stability improvements

*Requires Jabra PanaCast 50 firmware version 6.2.2 or later


Versione del rilascio: 6.9.16301
Data di rilascio: June 20, 2023

Details

New feature: option to select if “Launch Jabra Direct during PC startup” is enabled or disabled. Feature is default enabled.
New feature: added support for Jabra Evolve2 30 SE
Updated: minor UI updates when used with Jabra PanaCast 50 
Updated: Zoom plugin for Jabra Direct for macOS
Fixed: Jabra Direct could freeze when selecting language pack for Jabra Evolve2 buds and had less than 50% battery 
Fixed: Jabra Direct could freeze in the update flow with Jabra Evolve2 buds 
Fixed: rare issue where Jabra Direct might attempt to update while the headset was in a call 
Performance and stability improvements


Versione del rilascio: 6.8.13001
Data di rilascio: May 23, 2023

Details

New feature: added support for Jabra Evolve2 40 SE
New feature: option to reset image quality settings for Jabra PanaCast 20 and Jabra PanaCast 50 
New feature: option use certificate-based authentication for Jabra PanaCast 50 connectivity 
Updated: minor UI updates 
Updated: Jabra PanaCast 50 setup wizard
Fixed: Jabra Direct would become unresponsive in certain setup scenarios with Jabra PanaCast 50 on macOS 
Fixed: Jabra PanaCast 50 may unintended reboot when changing from Ethernet to Wi-Fi and existing device settings 
Fixed: New Microsoft Teams would state “Not ready” under listed softphones 
Fixed: Jabra PanaCast 50 was not recognized in Jabra Xpress when used via remote desktop
Fixed: Device Access Info pop-up when switching a device to firmware update mode 
Fixed: wrong UI behavior when attempting to connect to a WPA2 Wi-Fi with Jabra PanaCast 50 
Fixed: greyed out Back button if username and password was not entered during Ethernet setup 
Fixed: challenge when using applocker that prevented whitelisting 
Fixed: in certain scenarios Jabra Direct would not prompt with a new firmware update after a new Jabra Direct installation 
Fixed: not able to recover Jabra Engage 50 if locked in firmware update mode 
Fixed: not able to recognize Jabra Engage 40 if locked in firmware update mode
Performance and stability improvements


Versione del rilascio: 6.7.06902
Data di rilascio: March 15, 2023

Details

New feature: new supported devices, Jabra Speak2 40, Jabra Speak2 55 and Jabra Speak2 75.
New feature: option to delete one or more Bluetooth pairings for certain Bluetooth products without the need to do a factory reset* 
Jabra Link 380 and Jabra Link 370 this is done via the Pairing menu in Jabra Direct.
For Bluetooth devices it is managed via Device Settings.
Supported devices: Jabra Evolve 65, Jabra Evolve2 65, Jabra Evolve2 75, Jabra Evolve2 85, Jabra Evolve2 buds, Jabra Link 370, Jabra Link 380, Jabra Speak 710, Jabra Speak 750, Jabra Speak2 75
Updated: minor UI updates to certain device settings. 
Updated: UI flow when configuring an Xpress URL for Jabra PanaCast 50.
Updated: Zoom softphone plugin for Windows which resolves several minor issues.
Updated: Zoom softphone plugin for macOS which resolves several minor issues.
Fixed: Jabra PanaCast 50 in certain remote desktop scenarios is not seen. 
Fixed: Jabra PanaCast 50 in certain scenarios would not connect to ethernet. 
Fixed: Jabra PanaCast 50 WiFi prompt stating “Connection failed. Please try again” despite connection was established.
Fixed: button visibility issues when deploying a managed package for Jabra PanaCast 50. 
Fixed: if firmware update failed for certain headsets, it would not correctly prompt users the headset was not updated correctly. 
Fixed: several minor UI and text bugs resolved when used with Jabra PanaCast 50. 
Performance and stability improvements

*Using latest firmware with the device is advised.


Versione del rilascio: 6.6.03101
Data di rilascio: February 22, 2023

Details

  • New feature: Ethernet and WiFi setup for Jabra PanaCast 50*
  • New feature: added support for cabled pairing between Jabra Engage 55 and Jabra Link 400
  • Updated: Jabra Evolve2 buds update flow
  • Updated: softphone plug-ins for macOS
  • Updated: Windows firmware updater
  • Updated: macOS firmware updater
  • Fixed: Device Access Info pop-up in unneeded scenarios 
  • Performance and stability improvements

    *Requires Jabra PanaCast 50 firmware version 5.1.0 or newer

Versione del rilascio: 6.5.31801
Data di rilascio: November 17, 2022

Details

New feature: added support for Jabra Evolve2 buds 
New feature: full call control support for Zoom macOS client
Updated: UI firmware update flow when using Automatic device updates
Performance and stability improvements


Versione del rilascio: 6.4.28501
Data di rilascio: October 20, 2022

Details

  • New feature: Microphone boom arm position setting available under Settings, turned off per default. Feature only available for Jabra Engage 40, Engage 50 & Engage 50 II.
  • New feature: Support for Jabra Perform 45 product
  • Updated: UI text in Settings pane
  • Fixed: continuous firmware update loop of Jabra Pro 930 and Jabra Motion Office
  • Fixed: successful firmware update UI notification showing a ! for Jabra Evolve2 65 and Jabra Engage 75 in certain scenarios
  • Fixed: after update of Jabra Direct on macOS old version number was shown in the About section
  • Fixed: incorrect firmware update feedback on macOS for Jabra Engage 50 and Jabra Engage 65
  • Fixed: not able to send analytics to Jabra Xpress on macOS for Jabra PanaCast 50
  • Fixed: missing microphone toggle button during firmware update of Jabra PanaCast
  • Fixed: wrong error code for Evolve 65t on macOS when headset is on low battery
  • Performance and stability improvements

Versione del rilascio: 6.3.22201
Data di rilascio: August 15, 2022

Details

Updated: UI text messages for certain error codes
Updated: scheduled firmware update performance and UI 
Fixed: not able to update Jabra PanaCast 50 on macOS
Fixed: after uploading a ringtone it was not possible to change other settings or save a configuration
Fixed: not possible to recover Jabra Engage 50 in all scenarios, after a firmware update interruption 
Fixed: uploading a ringtone to Jabra Engage 75 could get stuck
Performance and stability improvements


Versione del rilascio: 6.2.18901
Data di rilascio: July 14, 2022

Details

Updated: UI performance for camera controller
Updated: Automatic Device Update default value is OFF instead of ON, on a fresh Jabra Direct installation
Fixed: call control with Zoom not working if Zoom was launched prior to Jabra Direct
Fixed: Zoom not available as Preferred Softphone when certain Zoom MSI files was used for deployment
Fixed: UI bugs in firmware update mode
Fixed: firmware update timer was not cancelled in all scenarios if set in certain ways in Jabra Xpress
Fixed: firmware update notification was not presenting in certain scenarios if local time and admin time was different
Performance and stability improvements


Versione del rilascio: 6.1.13901
Data di rilascio: May 30, 2022

Details

Updated: added support for Jabra Link 400
Updated: added support for Jabra Engage 55
Updated: macOS installer
Updated: minor UI and text updates
Fixed: incorrect battery percentage shown for certain Jabra Evolve and Jabra Evolve2 products
Fixed: Give a Rating did not work correctly in all instances
Performance and stability improvements


Versione del rilascio: 6.0.12901
Data di rilascio: May 17, 2022

Details

Updated: firmware updater on macOS
Performance and stability improvements


Versione del rilascio: 5.13.11201
Data di rilascio: April 28, 2022

Details

Updated: Jabra Direct will prompt the user with an available update if the connected headset or base is not using the latest firmware
Fixed: issue updating Jabra Pro 925/935 on macOS
Fixed: recurring Windows pop-up “Go to updates”
Performance and stability improvements


Versione del rilascio: 5.12.06601
Data di rilascio: March 16, 2022

Details

New feature: automatic firmware update (enabled per default)
o Start firmware automatically (5 minutes after a new firmware is registered in Jabra Direct for a given device)
o Option to temporarily postpone a firmware update for 15 minutes, 1 hour or 4 hours
o Option to select Do not update**
o Option to automatically start firmware update if laptop is disconnected from charger*
Fixed: Jabra Xpress package name in some case was missing after minimizing and reopening the Jabra Direct tray icon
Fixed: custom Jabra Xpress package name in some cases was not reflected correctly in Jabra Direct
Performance and stability improvements

*Requires to be set and managed in Jabra Xpress.
** Not possible for end-users managed by Jabra Xpress


Versione del rilascio: 5.11.01302
Data di rilascio: January 19, 2022

Details

Updated: Zoom plug-in
o Possible to end a Zoom meeting with the answer/end button.
o Start meeting with muted microphone
Fixed: certain product images and settings was not displayed correctly
Fixed: in Proxy setup certain devices as Jabra Handset 450, Jabra Pro 900 and Jabra Pro 9400 series settings was not displayed 
Fixed: Tray menu list could not be closed correctly
Fixed: issue changing language on certain devices 
Fixed: not being able to save Jabra Panacast settings
Performance and stability improvements


Versione del rilascio: 5.10.2
Data di rilascio: December 14, 2021

Details

  • New feature: Jabra PanaCast 50* option to configure proxy support settings for the Ethernet cable
  • Fixed: Jabra PanaCast camera preview showed black screen
  • Fixed: Jabra Link 360 was unable to pair in certain cases
  • Fixed: Jabra Direct crashed when extracting a Jabra Diagnostic Report in rare cases
  • Fixed: Jabra Direct displayed incorrect release note URLs in certain cases
  • Fixed: Jabra Engage 65/75 issue when uploading custom ringtone
  • Performance and stability improvements

 

*Jabra PanaCast 50 requires firmware version 1.14.2 or later


Versione del rilascio: 5.9.55495
Data di rilascio: October 18, 2021

Details

  • New supported products: Jabra Evolve2 75
  • New supported products: Jabra PanaCast 20
  • Updated: firmware updater for macOS
  • Updated: firmware updater for Windows
  • Fixed: firmware update issue on macOS with Japanese language
  • Performance and stability improvements

Versione del rilascio: 5.8.49513
Data di rilascio: September 16, 2021

Details

• New feature: added proxy support (System and user level proxy configuration) 
• New feature: added support for ARM for the following products: Jabra Biz 2400II CC, Jabra Biz 2300 USB, Jabra Biz 1500 USB, Jabra Evolve 20/20SE/30/30II/40/80,
Jabra Evolve2 30/40/65/85, Jabra Engage 50/65/75, Jabra Pro 9450/9460/9465/9470 series, Jabra PanaCast, Jabra PanaCast 20, Jabra PanaCast 50 and Jabra Link 380
• Fixed: continuously checking for updates 
• Updated: option to select Microsoft Teams as preferred softphone on macOS 
• Updated: minor UI updates
• Performance and stability improvements


Versione del rilascio: 5.7.45144
Data di rilascio: August 18, 2021

Details

  • New feature: 1-click download and install of new Jabra Direct version
  • New feature: "Cancel" button to the update window (Preparing state and Download state)
  • Updated: Improvements on firmware updater
  • Performance and stability improvements

Versione del rilascio: 5.6.43171
Data di rilascio: July 27, 2021

Details

  • New feature: Notification to the user if Jabra Direct does not have internet access or access to the Jabra Xpress server
  • Updated: Avaya one-X softphone integration for Windows
  • Updated: CounterPath softphone naming on macOS
  • Updated: Minor UI updates
  • Fixed: Several images shown for the same device
  • Fixed: A rare issue with the firmware updater for Jabra Evolve2 40
  • Performance and stability improvements

Versione del rilascio: 5.5.39795
Data di rilascio: June 29, 2021

Details

  • Fixed an issue triggering certain antivirus scanners during installation process. 

Versione del rilascio: 5.5.37716
Data di rilascio: June 15, 2021

Details

• New supported product: Jabra PanaCast 50
Performance and stability improvements


Versione del rilascio: 5.4.33519
Data di rilascio: May 17, 2021

Details

• Updated: Avaya one X integration – Windows only
• Updated: Lync integration – Windows only
• Updated: SDK integration – Windows only
• Updated: Jabra Evolve2 30 is visible during a firmware update process
• Fixed: crash in certain cases running a Mac with Japanese language
• Fixed: Bluetooth pairing list might be empty when connecting a supported Bluetooth device
• Fixed: issue where Jabra Link 370 Teams version may not be able to recover if in firmware update mode
• Performance and stability improvements


Versione del rilascio: 5.2.20825
Data di rilascio: February 18, 2021

Details

  • Performance and stability improvements

Versione del rilascio: 5.1.19836
Data di rilascio: January 25, 2021

Details

• Updated: removed 3rd party vendor headsets from device overview
• Updated: minor UI updates
• Performance and stability improvements

Note: Jabra Direct for macOS requires macOS version 10.15.x or later


Versione del rilascio: Jabra Direct Windows: 5.0.17635; Jabra Direct macOS: 5.0.17635
Data di rilascio: December 17, 2020

Details

• Updated: user experience is enhanced with new UI
• Updated: added support for macOS 11.x/Big Sur* and Apple M1 Chip**
• Fixed: during a firmware update the first option in the language list was not preselected
• Performance and stability improvements

*Jabra Direct for macOS is optimized for macOS 10.15.x and macOS 11.x
** Requires Rosetta 2 to be installed on the computer. The user will be prompted automatically to install this application when installing Jabra Direct.


Versione del rilascio: Jabra Direct Windows: 4.14.15119; Jabra Direct macOS: 4.14.15119
Data di rilascio: November 18, 2020

Details

• New feature: integrated and improved firmware recovery function (macOS)
• New feature: improved and integrated firmware updater (macOS)
• Performance and stability improvements

Note: We expect macOS 11 (Big Sur) is supported in a release in week 51


Versione del rilascio: Jabra Direct Windows: 4.0.13615 (last updated October 30, 2020); Jabra Direct macOS: 4.0.6820 (last updated March 13, 2020)
Data di rilascio: October 30, 2020

Details

• Updated: firmware update performance for Jabra Biz 2400II USB BT, Jabra Speak 410 and Jabra Speak 510 – Windows only.
• Updated: electron framework from version 6 to version 10 – Windows only
• Updated: angular framework from version 5 to version 10 – Windows only
• Updated: webpack framework from version 3 to version 4 – Windows only
• Updated: typescript framework from version 2.6.2 to version 4 – Windows only
• Performance and stability improvements – Windows only


Versione del rilascio: 4.0.12443
Data di rilascio: October 14, 2020

Details

• Fixed: issue where a face detection box could occur in the video picture in certain situation when using Jabra PanaCast (Windows only)


Versione del rilascio: 4.0.11531 for Windows
Data di rilascio: October 08, 2020

Details

• New feature: integrated and improved firmware recovery function (Windows only)
• Fixed: issue where connected devices did not display (Windows only)
• Performance and stability improvements (Windows only)


Versione del rilascio: 4.0.8560 for Windows
Data di rilascio: June 23, 2020

Details

• New feature: improved and integrated firmware updater for Windows
• Improved: product settings depended on each other (Windows only)
• Performance and stability improvements (Windows only)


Versione del rilascio: 4.0.6933 for Windows, 4.0.6820 for macOS
Data di rilascio: March 13, 2020

Details

• New feature: Jabra PanaCast preview feature (Windows and macOS) 
• Improved: Avaya IX Workplace plugin update to fix an issue when call arrives on multiple phones (Windows).
• Improved: BroadSoft softphone integration (Windows)
• Performance and stability improvements

Versione del rilascio: 4.0.6464 for Windows, 4.0.6464 for macOS
Data di rilascio: January 27, 2020

Details
• New feature: Ability to save/reset Image Quality settings for Jabra PanaCast.
• New feature: Option to choose between Instant Zoom, Natural Zoom or Off for Jabra PanaCast.
• Performance and stability improvements


Versione del rilascio: 4.0.6206 for Windows, 4.0.6206 for macOS
Data di rilascio: December 17, 2019

Details
 
• New feature: added product information section for Jabra PanaCast
• New feature: new Camera Adjustment panel to access the Jabra PanaCast settings for Image quality and Camera Adjustments in Jabra Direct main window (settings are available if Jabra Direct icon is disabled in system tray)
• Updated feature: enhanced Jabra PanaCast settings for Image Quality by adding the corresponding numerical value for the given image setting
• Updated: support for Avaya IX workplace Softphone (Windows only)
• Performance and stability improvements


Versione del rilascio: Windows - 4.0.5484, macOS - 4.0.5485
Data di rilascio: September 30, 2019

*** Please upgrade to this version if you use Jabra Direct 2.0 in a proxy setup.***

Details

  • Fix: Due to a security weakness in Proxy environments, we have decided to remove support of Proxy in Jabra Direct 2.0. Please reach out to support portal for guidance on resolution and alternatives.

Versione del rilascio: Windows - 4.0.5390, macOS - 4.0.5389
Data di rilascio: September 11, 2019

Details

  • Updated: Microsoft Teams application is visible in Jabra Direct UI (Windows)
  • Updated: Zoom Meetings application is supported by Jabra Direct (Windows)
  • Updated: NPS module (Windows, Mac)
  • Performance and stability improvements

Versione del rilascio: Windows - 4.0.5230, macOS - 4.0.5219
Data di rilascio: August 15, 2019

Details

  • New feature: This release introduce support for Jabra PanaCast video solution. With Jabra Direct user can perform runtime setting changes to e.g. lighting and view conditions.
  • Feature of disabling/enabling built-in Microphone is available as well.
  • Lastly, Firmware update both from Local file and Cloud - of Jabra PanaCast is supported in Jabra Direct.
  • Fixed: Issue with Applocker not being able to whitelist Jabra Direct application
  • Performance and stability improvements

New supported products

  • Jabra Panacast

Versione del rilascio: Windows - 4.0.4873, macOS - 4.0.4843
Data di rilascio: June 20, 2019

Details

  • Fixed: Various UI issues
  • Fixed: An installation issue on certain Windows 10 feature versions.
  • Updated: Engage 75 Time Synchronization is set to OFF after re-attaching the device
  • Performance and stability improvements

Versione del rilascio: Windows - 4.0.4380, macOs - 4.0.4381
Data di rilascio: March 11, 2019

Details
  • New feature: added proxy support - in some cases the proxy access require a password and user name for access through the proxy server
  • New feature: We now support on-prem deployment of Jabra Direct and Jabra Xpress – more info here: Install Docker Containers with firmware, settings, device images, and front & back end solution to manage Jabra devices: https://hub.docker.com/r/gnaudio/jabra-xpress-frontend
  • Updated: user interface and related text
  • Fixed: Jabra Direct did not open after rebooting the computer
  • Fixed: Jabra Evolve 75 - issue updating the firmware using Jabra Link 370
  • Performance and stability improvements

Versione del rilascio: 4.0.3913
Data di rilascio: January 16, 2019

Details

  • Updated: Jabra Engage 65/75 – uploading personal ringtone is now supported in all formats including .wav and MP3 files
  • Fixed: Jabra Engage 75 - base clock is not synchronized with computer clock
  • Fixed: Jabra Xpress - locked settings can still be changed
  • Fixed: Jabra devices may be shown multiple times
  • Fixed: Jabra Engage 75 - settings are not displayed after having been applied in Jabra Xpress
  • Fixed: Jabra Engage 75 - settings in Jabra Direct and Jabra Xpress are not aligned
  • Fixed: Jabra Link 370 - some settings disappear after restoring to default settings (macOS only)
  • Fixed: Jabra Engage 50 - settings are missing when on a call
  • Fixed: UI and text issues
  • Performance and stability improvements

Versione del rilascio: 4.0.3579
Data di rilascio: December 03, 2018

Details

  • Jabra Evolve 65t

Versione del rilascio: 4.0.3541
Data di rilascio: October 30, 2018

Details

  • Fixed: Incorrect audio bandwidth set for Jabra Engage 65/75
  • Fixed: Incorrect time for base Powernap for Jabra Engage 65/75
  • Performance and stability improvements

Versione del rilascio: 4.0.3518
Data di rilascio: October 16, 2018

Details

  • Known issue: upload of image or ringtone with Jabra Engage 65 is supported in default format only.
  • Known issue: upload of image or ringtone with Jabra Engage 75 is supported in default format only.

Supported OS

  • Windows 7, 8, 8.1 and 10
  • macOS 10.11-10.14

Unsupported devices

  • Jabra UC Voice 150, 250, 550 & 750 (version A is still supported)

Unsupported OS

  • Windows XP

NOTE: Windows users: from October 16, 2018 Jabra Direct 2.0 (version 4.x or newer) replaces Jabra Direct (version 3.x or earlier). When installing Jabra Direct 2.0 the previously installed version of Jabra Direct is uninstalled.

MacOS users: from October 16, 2018 Jabra Direct 2.0 (version 4.x or newer) replaces Suite for Mac (version 2.x or earlier).

Read more here www.jabra.com/direct

The following devices are currently not supported. Support is expected in Q4 2018.

  • Jabra GN2000 USB
  • Jabra GO 6400 Series
  • Jabra Link 220
  • Jabra Link 260
  • Jabra Link 280
  • Jabra Link 350
  • Jabra Pro 925
  • Jabra Link 30, 32, 33, 41, 43, 44
  • Jabra Evolve 20 (selected versions are unsupported. Contact Jabra Enterprise Support for further information)

Versione del rilascio: 3.12.1955
Data di rilascio: April 03, 2018

Details

  • Jabra Engage 65, 75
New features and enhancements:
  • Speak 410 – support for Smart button
  • Evolve 75e
  • Answer incoming calls when separating earbuds
  • Wired USB audio setting – charging cable functions as audio cable
  • Vibration setting – additional option
  • Single connect during calls - closes all other connections during a call and reestablishes them when the call has ended
  • Help text updates
  • Various stability and performance improvements
System requirements and compatibility:

See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct


Versione del rilascio: 3.11.1724.0
Data di rilascio: February 28, 2018

Details

  • Jabra Speak 510 - support for Smart button
  • Jabra Speak 810 - support for Bluetooth over-the-air (OTA) firmware updates
  • Jabra Evolve 65/Jabra Evolve 75 - "Connected mobile phone" setting is displayed only when connected using Bluetooth
  • Microsoft Skype for Business integration - support for Do-Not-Disturb (DND) state
System requirements and compatibility:

See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct


Versione del rilascio: 3.10.1383.0
Data di rilascio: December 15, 2017

Details

  • Jabra Evolve 75e
New features and enhancements:
  • Minor (CSR) fix when used with Windows 10
  • Other small bug fixes
System requirements and compatibility:

See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct


Versione del rilascio: 3.9.1042.0
Data di rilascio: September 06, 2017

Details

  • Jabra Evolve 20SE
New features and enhancements:
  • Minor update to Jabra Firmware updater
  • Minor bug fixes
System requirements and compatibility:

See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct

Note: This update is requried to update Jabra Speak 710 to version 1.28.


Versione del rilascio: 3.8.689.0
Data di rilascio: May 15, 2017

Details

  • Jabra Evolve 75
New features and enhancements:
  • The “PC audio link” control feature (available only for Jabra Bluetooth devices connected via Jabra Link 360/370) has been extended to have two sub settings in the Jabra Direct Dashboard
    • “PC audio link” for audio only
    • “PC communication link” for audio and communication presence
  • "Accept incoming call on undock" setting added for Jabra Pro 9400
  • Various stability and performance improvements

Versione del rilascio: 3.7.604
Data di rilascio: April 03, 2017

Details

  • Jabra Speak 710
  • Jabra Link 370
Enhancements:
  • Minor improvements and bug fixes.
System requirements and compatibility:

See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct


Versione del rilascio: 3.6.473
Data di rilascio: March 01, 2017

Details

  • Avaya Equinox 3.0 or later
System requirements and compatibility:

See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct


Versione del rilascio: 3.6.361.0
Data di rilascio: January 11, 2017

Details

  • Support for Preferred Softphone setting managed from Jabra Xpress
  • Support for Noise at Work setting for:
    • Jabra Evolve 20, 30, 30 II, 40, 65, 80
    • Jabra Stealth UC
  • Feedback option – users can rate and comment on their experience with Jabra products
Improved softphone integration:
  • CounterPath Bria
  • CounterPath X-Lite
Improved support for Jabra audio device:
  • Jabra Pro 9450: update to the mute functionality

System requirements and compatibility:

See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct


Versione del rilascio: 3.5.15371
Data di rilascio: October 14, 2016

Details

  • Minor improvements
System requirements & Compatibility:

See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct


Versione del rilascio: 3.5.14526
Data di rilascio: September 02, 2016

Details

New Jabra audio devices supported:

  • Jabra Evolve 30 II (support for settings and firmware updates)

Improved softphone integration for:

  • Broadsoft UC-One and re-branded UC-One variants
  • NEC SP350

Jabra Direct User Interface improvements:

  • Firmware update simplified
  • Device language selection improved in Settings
  • Better display and management of Bluetooth connected headsets
  • Settings view improved
  • Previously connected devices now optionally displayed in Direct Dashboard

Versione del rilascio: 3.4.13140
Data di rilascio: April 14, 2016

Details

New Jabra audio devices supported:

  • Jabra Biz 1500
  • Name Tag setting feature added for Jabra Link 230 & 260

Improved softphone integration for:

  • Avaya Communicator for Lync & Skype for Business (driver enhancement regd. detection)
  • CounterPath Bria (detection and management of Bria softphones branded by other companies)

System requirements & Compatibility:
See the Jabra Direct datasheet, page 3.


Versione del rilascio: 3.3.12731
Data di rilascio: January 18, 2016

Details

Improved softphone integration for:

  • Skype for Business 2016 (Generic implementation added)
  • IBM Sametime (driver enhancements and bug fixes)

Improved Jabra audio device support for:

  • Jabra Pro 9400: Added "Ultra Low Power" setting
  • Jabra Pro 9450: Added password protection of "Wideband/Narrowband"

System requirements & Compatibility:
See the Jabra Direct datasheet, page 3.


Versione del rilascio: 3.2.11229
Data di rilascio: October 01, 2015

Details

New Jabra audio devices supported:

  • Jabra Speak 810

Improved softphone integration for:

  • Cisco IP Communicator (driver enhancements and bug fixes)
  • Cisco Jabber & Cisco UC Integration for Microsoft Lync (driver enhancements and bug fixes)
  • IBM Sametime (driver enhancements and bug fixes)

Jabra Direct enhancements

  • Various stability improvements

System requirements & Compatibility:
See the Jabra Direct datasheet, page 3.


Versione del rilascio: 3.1.10355
Data di rilascio: June 19, 2015

Details

New Jabra audio devices supported:

  • Jabra Biz 2400 II USB
  • Jabra Link 860
  • Jabra Link 14201-43 (Cisco EHS cable, expected available in July 2015)

Jabra audio devices with improved feature supported:

  • Jabra Biz2300 Value Pack 1 (available via firmware upgrade to BIZ 2300)
  • Jabra Pro 9400

New softphone integrations:

  • CounterPath X-lite 4.6 or above
  • Avaya Communicator for Microsoft Lync 2013

Improved softphone integration for:

  • Cisco Jabber (optimizations)
  • Microsoft Lync (renamed to Skype for Business)
  • IBM Sametime (driver enhancements and bug fixes)

New Jabra Direct features and enhancements:

  • Jabra Intelligent Call Transfer feature – available for Microsoft Lync/Skype for Business with Jabra Evolve 40 and 80.
    Notice: Must be enabled in Jabra Direct under General Setting. Jabra Evolve 40 and 80 must be upgraded to firmware version 2.0 or newer (available soon) to support Jabra Intelligent Call Transfer.
  • Improved support for assistive software (screen reader software used by blinds and weak sighted, e.g. MS Windows Narrator and Freedom Scientific JAWS)
  • Various stability improvements and graphical changes applied for Jabra Direct

System requirements & Compatibility:
See the Jabra Direct datasheet, page 3: http://www.jabra.com/direct


Versione del rilascio: 3.0.10078.0
Data di rilascio: March 13, 2015

Details

  • All-new User Interface with simple design and focus on the audio device(s) available
  • Improved for touchscreen usage
  • Status & readiness information available via the new Direct dashboard, displaying when the headset(s) and softphone(s) are ready for your next call
  • Easy access from the Direct dashboard (click the J-icon in Windows Notification area) into the Jabra Direct home screen where all features are available and manageable
  • Simplified settings control to improve the personalization of attached audio device(s)
  • Automatic softphone detection and enabling of Remote Call Control between a Jabra device and installed softphone(s)
  • Built-in help information (mouse-over shows help text)
  • Improved support information, including the ability to generate Diagnostic Report

NOTICE: BY APRIL 13TH 2015 JABRA DIRECT REPLACES JABRA PC SUITE


Versione del rilascio: 2.17.9970
Data di rilascio: December 13, 2015

Details

  • Jabra Stealth UC product support in Jabra Control Center and Jabra Firmware Updater
  • Various stability and performance improvements

System requirements & Compatibility:
See help file in JPCS or Installation guide.


Versione del rilascio: 2.16.9388
Data di rilascio: December 01, 2014

Details

  • BroadSoft UC-One softphone
  • BroadSoft based softphones variants (branded under other names, though often including ‘UC-One’)

Improved integration for:

  • Skype (driver enhancements and bug fixes)

New features and enhancements:

  • Jabra Evolve 30 product support in Jabra Control Center
System requirements & Compatibility:
See help file in JPCS or Installation guide.

Versione del rilascio: 2.15.8937
Data di rilascio: October 10, 2014

Details

Improved integration for:

  • Counterpath Bria softphone (driver enhancements and bug fixes)
New features and enhancements:

  • Jabra Evolve 20, 40, 65 and 80 product support in Jabra Control Center
    (Evolve 40 and 80 connects via and shows as Evolve Link controller)
  • Jabra Link 230 and 260 product support in Jabra Control Center
  • Jabra Link 14201-41 product support in Jabra Firmware Updater
    (Jabra Link 14201-41 shows as Link 14201-33/41)
  • Jabra PC Suite SDK version 1.6 (Evolve features supported)
    (SDK backwards compatibility issues fixed)

System requirements & Compatibility:
See help file in JPCS or Installation guide.


Versione del rilascio: 2.15.8842
Data di rilascio: October 06, 2014

Details

  • Counterpath Bria softphone (driver enhancements and bug fixes)

New features and enhancements:

  • Jabra Evolve 20, 40, 65 and 80 product support in Jabra Control Center (Evolve 40 and 80 connects via and shows as Evolve Link controller)
  • Jabra Link 230 and 260 product support in Jabra Control Center
  • Jabra Link 14201-41 product support in Jabra Firmware Updater (Jabra Link 14201-41 shows as Link 14201-33/41)
  • Jabra PC Suite SDK version 1.6 (Evolve features supported)

System requirements & Compatibility:
See help file in JPCS or Installation guide.


Versione del rilascio: 2.14.5888
Data di rilascio: April 11, 2014

Details

  • Counterpath Bria softphone version 3.5 or above
  • Cisco Jabber softphone version 9.6 or above

New features and enhancements:

  • Jabra Motion Office product support in Jabra Control Center
  • Jabra Link 265 new Audio Protection Setting product support in Jabra Control Center
  • Various stability and security improvements

System requirements & Compatibility:
See help file in JPCS or Installation guide.


Versione del rilascio: 2.13.4910
Data di rilascio: January 20, 2014

Details

  • ShoreTel 14 softphone
  • IBM Sametime 9 softphone
  • IBM Sametime softphone client embedded in Lotus Notes

Improved integration for:

  • NEC softphone (driver enhancements and bug fixes)
  • Avaya softphone (driver enhancements and bug fixes)

New features and enhancements:

  • Jabra Pro 925 and 935 product support in Jabra Control Center
  • Jabra Dial 550 product support in Jabra Control Center
  • Jabra Biz 2300 product support in Jabra Control Center
  • Jabra Pro 9400 ValuePack 4 product support in Jabra Control Center
  • Jabra Link 265 product support in Jabra Control Center
  • Various stability improvements

System requirements & Compatibility:
See help file in JPCS or Installation guide.


Versione del rilascio: 2.12.3884
Data di rilascio: September 18, 2013

Details

  • Cisco Jabber 9.2.2 (Driver Enhancements and Bug fixes)
  • Microsoft Lync (show “In a Call” status)
  • Cisco Unified Personal Communicator (Hold/Resume handling for Passive calls)

New features and enhancements:

  • Show Call Manager during call, with menu support for both incoming and outgoing calls
  • Battery status shown for Speak 510 speakerphone (when connected via USB)
  • New Auto pairing parameter for LINK360 in Jabra Control Center
  • Various stability improvements

System requirements & Compatibility:
See help file in JPCS or Installation guide.


Versione del rilascio: 2.11.3231
Data di rilascio: April 18, 2013

Details

  • Cisco Jabber 9.2
Improved integration for:
  • Skype (according to updated Skype guidelines)
  • IBM Sametime (Automatic plug-in activation for existing IBM SameTime users)
New products recognized by Jabra Control Center and Jabra Firmware Updater:
  • Jabra Pro 900, Value Pack 1
New features and enhancements:
  • Added battery meter icon for wireless Jabra products in Windows notification bar
  • Added IVRS support on dial pad products for all SP drivers
  • Added Jabra Speak 510 voice prompt disable option
  • Added Jabra Motion auto reject mobile calls option
  • Various stability improvements
System requirements & Compatibility:
See help file in JPCS or Installation guide.

Versione del rilascio: 2.10.3050
Data di rilascio: February 28, 2013

Details

  • NEC SP 350 with Jabra device call control
  • Presence integration for MS Lync, Skype and Cisco CUPC
New products recognized by Jabra Control Center and Jabra Firmware Updater:
  • Jabra Speak 510
  • Jabra Motion
New features and enhancements:
  • Various stability improvements

System requirements & Compatibility:

See help file in JPCS or Installation guide.


Versione del rilascio: 2.9.2778
Data di rilascio: October 18, 2012

Details

  • New Jabra Control Center features for Jabra BIZ 2400 USB and Jabra LINK 280 USB (Customize your USB controller “Soft Buttons”)
  • Improved SDK Integration


Versione del rilascio: 2.9.2525
Data di rilascio: October 08, 2012

Details

Integration for Avaya Aura Agent Desktop New Avaya Aura Agent Desktop driver give remote call control from Jabra USB device:
  • Accept incoming call
  • End call
  • Mute/unmute microphone
  • Place call on hold
  • Resume call on hold
New features and enhancements:
  • New Jabra Control Center features for Jabra BIZ 2400 USB and Jabra LINK 280 USB (Customize your USB controller “Soft Buttons”)
System requirements & Compatibility:
See help file in JPCS or Installation guide.