Risorse di supporto
Documenti
Documento
Scheda tecnica
Lingua
Tipo
pdf
Dimensione
267.5 KB
Controllo della versioni
- Le versioni di Jabra Direct 3.x e precedenti non saranno più aggiornate ma potranno essere utilizzate.
- Jabra Suite per Mac non sarà più aggiornata ma potrà essere utilizzata.
- I prodotti e gli aggiornamenti Jabra saranno rilasciati solo nell'ultima versione di Jabra Direct.
- Non è possibile installare e utilizzare contemporaneamente più versioni di Jabra Direct. L'installazione di Jabra Direct versione 4.x o successiva disinstallerà automaticamente le versioni precedenti di Jabra Direct e Jabra Suite per Mac.
Domande frequenti
- Tutte le categorie
Cos'è Jabra Direct?Quali sistemi operativi sono supportati da Jabra Direct?Come si configura il softphone CounterPath Bria per abilitare la gestione delle chiamate da remoto con il mio dispositivo Jabra?Come si configura il softphone UC-One di BroadSoft (o i softphone basati su UC-One di BroadSoft) per abilitare la gestione delle chiamate da remoto con il mio dispositivo Jabra?Come funzionano gli aggiornamenti automatici del firmware in Jabra Direct?
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Firmware e software
File
Jabra Direct
Piattaforma
Lingua
Data di uscita
2026/09/30
Versione
8.3.26701
File
Jabra Direct
Piattaforma
Lingua
Data di uscita
2026/09/30
Versione
8.3.26701
Ultime note di rilascio
Data di uscita:
Settembre 30, 2026Versione di rilascio:8.3.26701Fixed:
- An issue with error code 27 when trying to update Jabra Evolve2 50
- An issue where Jabra PanaCast 50 could be stuck in firmware recovery mode
Data di uscita:
Agosto 24, 2026Versione di rilascio:8.2.23201New Features:
- Added support for Jabra Evolve3 45.
- Added support for Jabra Evolve3 65.
- Added support for Jabra Evolve3 65 Flex.
- Added support for Jabra PanaCast 40 VBS in BYOD mode only.
- Added compatibility support for macOS 27, including improved camera permission handling.
- Improved Bluetooth device pairing reliability, including BLE connection handling.
Updated:
- Updated the Zoom plugin for Windows and macOS.
Fixed:
- Fixed a framing issue when using a limited field of view with Multi-Stream Dynamic Composition.
- Fixed an issue where firmware updates could fail when Jabra Speak2 75 had no battery remaining or a critically low battery level.
- Fixed an issue where adjustments made using the Jabra PanaCast 20 camera controller were not applied to the camera.
- Fixed an issue where release note links did not open correctly when a device was connected using native Bluetooth.
- Fixed an issue where devices were not detected in the app after Windows 11 resumed from sleep.
- Improved reporting of network connection errors to avoid misleading messages caused by network misconfiguration.
- Fixed an issue where the Auto Start Jabra Direct option was incorrectly displayed for managed Jabra Direct users.
- Fixed an issue where Jabra PanaCast U30 touch control settings were not displayed.
- Improved device attachment handling in failure scenarios.
Security Updates:
- This release includes security improvements, including strengthened process isolation and enhanced security for cross-process communication.
Data di uscita:
Maggio 27, 2026Versione di rilascio:8.1.14601New Features:
- Added support for Jabra PanaCast U30.
- Added a new user experience when no device is connected to Jabra Direct.
Updated:
- Removed support for Windows 32-bit client install. Please see supported OS versions at Jabra Direct.
- Updated the user experience to make it easier to pair a new headset with a Link 370, Link 380 and Link 390 dongle.
- Updated Zoom plugin for Windows and macOS.
- Updated multiple subcomponents for Mac to support Apple Silicon processors.
Fixed:
- If accidently unplug a device during firmware update and reinserting the device to the USB port, Jabra Direct could continuously display error code 18.
- Rosetta warning pop up on macOS has been resolved.
Security Updates:
- Addressed the vulnerability related to CVE-2025-22871
- Addressed the vulnerability related to CVE-2024-24790
- Addressed the vulnerability related to CVE-2023-24531
- Addressed the vulnerability related to CVE-2023-29827
Data di uscita:
Febbraio 12, 2026Versione di rilascio:6.27.03702New Features:
- Added support for Jabra Evolve3 75
- Added support for Jabra Evolve3 85
Fixed:
- In rare cases certain characters could cause Jabra Direct not to display the products correctly
Data di uscita:
Dicembre 04, 2025Versione di rilascio:6.26.32801Fixed:
- Jabra PanaCast 50 was not recognized by Jabra Direct in certain scenarios.
Data di uscita:
Ottobre 30, 2025Versione di rilascio:6.25.29101New Features:
- Co-existence with Jabra Plus for Jabra PanaCast 50
- If a Jabra PanaCast 50 is enrolled and managed via Jabra Plus, it is not possible to make firmware updates or change settings.
Security Updates:
- Addressed the vulnerability related to CVE-2025-7783
- Co-existence with Jabra Plus for Jabra PanaCast 50
Data di uscita:
Luglio 31, 2025Versione di rilascio:6.24.20901New Features:
- User notifications regarding changes that affect the privacy protection of personal information when the PanaCast 50 is configured over Wi-Fi using WEP, WPA, or open networks.
Fixed:
- The Jabra Direct startup setting on computers was visible to end-users when configured via Jabra Xpress.
Minor performance and stability improvements
Data di uscita:
Giugno 11, 2025Versione di rilascio:6.23.16101Fixed:
- Resolved an issue that caused excessive network calls from Jabra Direct to the backend.
- Fixed a softphone plugin issue that could, in some cases, lead to high CPU usage.
Data di uscita:
Aprile 29, 2025Versione di rilascio:6.22.11401New Features:
- Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.
Updated:
- Zoom plugin upgraded to the latest version.
- Enhanced the firmware update process for smoother operation.
Fixed:
- Resolved an issue where SideTone could disappear under specific conditions for certain devices.
- Corrected an error where return code 18 was incorrectly displayed during firmware updates, preventing the update from proceeding.
Security Updates:
- Addressed the vulnerability related to CVE-2025-2783.
Minor performance and stability improvements
Data di uscita:
Gennaio 23, 2025Versione di rilascio:6.21.01701Fixed:
- Resolved an issue giving false positive notifications in certain antivirus programs