지원 리소스
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버전 설정
- Jabra Direct 3.x 이하 버전은 더 이상 업데이트되지 않지만 계속 사용할 수 있습니다.
- Jabra Suite for Mac은 더 이상 업데이트되지 않지만 계속 사용할 수 있습니다.
- Jabra 제품 및 업데이트는 최신 버전의 Jabra Direct에서만 출시됩니다.
- 여러 버전의 Jabra Direct를 동시에 설치하여 사용할 수 없습니다. Jabra Direct 버전 4.x 이상을 설치하면 이전 버전의 Jabra Direct 및 Jabra Suite for Mac이 자동으로 제거됩니다.
자주 묻는 질문
펌웨어 및 소프트웨어
macOS
Windows최신 릴리스 정보
출시일:
11월 04, 2026릴리스 버전:8.4.30601Security updates:
- Updated the Electron runtime to block the compromised eMudhra/emSign intermediate certificates. Addressed the vulnerability related to CVE-2026-115570 An attacker with access to a user’s network traffic could potentially impersonate Jabra’s services to Jabra Direct. We have no indication that this vulnerability has been exploited against Jabra Direct, considering the specific conditions and complexity of exploitation.
출시일:
9월 30, 2026릴리스 버전:8.3.26701Fixed:
- An issue with error code 27 when trying to update Jabra Evolve2 50
- An issue where Jabra PanaCast 50 could be stuck in firmware recovery mode
출시일:
8월 24, 2026릴리스 버전:8.2.23201New Features:
- Added support for Jabra Evolve3 45.
- Added support for Jabra Evolve3 65.
- Added support for Jabra Evolve3 65 Flex.
- Added support for Jabra PanaCast 40 VBS in BYOD mode only.
- Added compatibility support for macOS 27, including improved camera permission handling.
- Improved Bluetooth device pairing reliability, including BLE connection handling.
Updated:
- Updated the Zoom plugin for Windows and macOS.
Fixed:
- Fixed a framing issue when using a limited field of view with Multi-Stream Dynamic Composition.
- Fixed an issue where firmware updates could fail when Jabra Speak2 75 had no battery remaining or a critically low battery level.
- Fixed an issue where adjustments made using the Jabra PanaCast 20 camera controller were not applied to the camera.
- Fixed an issue where release note links did not open correctly when a device was connected using native Bluetooth.
- Fixed an issue where devices were not detected in the app after Windows 11 resumed from sleep.
- Improved reporting of network connection errors to avoid misleading messages caused by network misconfiguration.
- Fixed an issue where the Auto Start Jabra Direct option was incorrectly displayed for managed Jabra Direct users.
- Fixed an issue where Jabra PanaCast U30 touch control settings were not displayed.
- Improved device attachment handling in failure scenarios.
Security Updates:
- This release includes security improvements, including strengthened process isolation and enhanced security for cross-process communication.
출시일:
5월 27, 2026릴리스 버전:8.1.14601New Features:
- Added support for Jabra PanaCast U30.
- Added a new user experience when no device is connected to Jabra Direct.
Updated:
- Removed support for Windows 32-bit client install. Please see supported OS versions at Jabra Direct.
- Updated the user experience to make it easier to pair a new headset with a Link 370, Link 380 and Link 390 dongle.
- Updated Zoom plugin for Windows and macOS.
- Updated multiple subcomponents for Mac to support Apple Silicon processors.
Fixed:
- If accidently unplug a device during firmware update and reinserting the device to the USB port, Jabra Direct could continuously display error code 18.
- Rosetta warning pop up on macOS has been resolved.
Security Updates:
- Addressed the vulnerability related to CVE-2025-22871
- Addressed the vulnerability related to CVE-2024-24790
- Addressed the vulnerability related to CVE-2023-24531
- Addressed the vulnerability related to CVE-2023-29827
출시일:
2월 12, 2026릴리스 버전:6.27.03702New Features:
- Added support for Jabra Evolve3 75
- Added support for Jabra Evolve3 85
Fixed:
- In rare cases certain characters could cause Jabra Direct not to display the products correctly
출시일:
12월 04, 2025릴리스 버전:6.26.32801Fixed:
- Jabra PanaCast 50 was not recognized by Jabra Direct in certain scenarios.
출시일:
10월 30, 2025릴리스 버전:6.25.29101New Features:
- Co-existence with Jabra Plus for Jabra PanaCast 50
- If a Jabra PanaCast 50 is enrolled and managed via Jabra Plus, it is not possible to make firmware updates or change settings.
Security Updates:
- Addressed the vulnerability related to CVE-2025-7783
- Co-existence with Jabra Plus for Jabra PanaCast 50
출시일:
7월 31, 2025릴리스 버전:6.24.20901New Features:
- User notifications regarding changes that affect the privacy protection of personal information when the PanaCast 50 is configured over Wi-Fi using WEP, WPA, or open networks.
Fixed:
- The Jabra Direct startup setting on computers was visible to end-users when configured via Jabra Xpress.
Minor performance and stability improvements
출시일:
6월 11, 2025릴리스 버전:6.23.16101Fixed:
- Resolved an issue that caused excessive network calls from Jabra Direct to the backend.
- Fixed a softphone plugin issue that could, in some cases, lead to high CPU usage.
출시일:
4월 29, 2025릴리스 버전:6.22.11401New Features:
- Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.
Updated:
- Zoom plugin upgraded to the latest version.
- Enhanced the firmware update process for smoother operation.
Fixed:
- Resolved an issue where SideTone could disappear under specific conditions for certain devices.
- Corrected an error where return code 18 was incorrectly displayed during firmware updates, preventing the update from proceeding.
Security Updates:
- Addressed the vulnerability related to CVE-2025-2783.
Minor performance and stability improvements