In this section you can find firmware and, if applicable, software for updating your Jabra device. You can update some Jabra devices directly using the firmware file. Updating other Jabra devices may require installing Jabra software.
The relevant firmware file and software download will be available here.
The video narration is in English. When a video is playing, you can optionally turn on/off English subtitles by clicking the CC button in the bottom toolbar (or pressing “C” on your keyboard). The subtitles may either be verified by Jabra or auto-generated by YouTube.
Please note that translated subtitles, verified by Jabra, may be available in Chinese (Simplified), French, German, Japanese, or Spanish. To see available translated subtitles, click the Settings icon , go to Subtitles/CC, and then select the preferred language.
These step-by-step instructions will help you pair your Jabra device with your smartphone using Bluetooth. Simply select your Jabra device and you are on your way.
Note: These instructions do not describe pairing your Jabra device with a computer, desk phone, or tablet.
Read more: Can I use my Jabra Bluetooth device with the built-in Bluetooth in my computer?
Jabra Elite Sport accessories are not interchangeable across product variants or colors. Make sure you have selected the correct variant at the top of this page, so the matching accessories are displayed. The variants include:
*To verify which black variant you have, check whether it is marked with the number 13.5. This number appears on the earbud and the charging case of only the Jabra Elite Sport (Upgrade), as seen in the picture.
Jabra Elite Sport (Original) Jabra Elite Sport (Upgrade)
The following images show where to find your product serial number.