Call center headsets

The success of a contact center relies on agents being heard. You need headsets that can survive thousands of phone calls and countless hours of use.

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For a noise-free call center

The most experienced and helpful agent is useless if they can’t be heard, and their biggest enemy is background noise. In a crowded workplace, noise can turn every conversation into a struggle for both the agent and the customer. In fact, call center agents consistently rate noise as having the largest negative impact on their productivity.

At Jabra, we understand this better than anyone. Our call center headsets are built with one primary purpose in mind: to take noise disruption out of the equation, therefore allowing you to focus on the conversation. With HD voice technology and noise-cancelling microphones, you get crystal-clear sound quality on both ends of the call.

Hear the difference

Noise Cancellation

Noise-cancelling microphones reduce unwanted background noise and are ideal in noisy work environments.

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HD Voice

HD Voice / Wideband audio uses a broader sound frequency range, making your calls lifelike and vibrant.
You won’t have to struggle to hear what the other person is saying.

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Air Shock Mic

Having the mic close to your mouth can cause unwanted noise from breathing noise. Air shock mics have many small holes and a special layer of foam on the inside. This prevents most air shocks and improves call quality.

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Our call centre headsets

Find a headset for your needs, from affordable corded headsets to wireless headsets that let you leave your desk while on a call. All headsets are available in a QD version for your deskphone or a USB version for your computer. Wireless headsets come in both Bluetooth and DECT versions.

Corded headsets

Wireless headsets

BIZ 1500

BIZ 2300

BIZ 2400II

PRO 900

PRO 9400

One-ear and two-ear variants

Smartphone connectivity

Air Shock microphone

Noise-cancellation

Low

Medium

High

Medium

High

Boom-arm spin

270°

360°

360°

270°

360°

Kevlar-reinforced cord

-

-

Ear cushions

Foam

Foam

Leatherette

Soft

Soft

Wireless range

-

-

-

Up to 120 m

Up to 150 m

Battery life (talk-time)

-

-

-

12 hours

10 hours

From $60.00

From $108.00

From $179.00

From $271.00

From $348.00

Corded headsets

BIZ 1500...

One-ear and two-ear variants

Noise-cancellation

Low

Boom-arm spin

270°

Ear cushions

Foam

From $60.00

BIZ 2300...

One-ear and two-ear variants

Noise-cancellation

Medium

Boom-arm spin

360°

Ear cushions

Foam

From $108.00

BIZ 2400I

One-ear and two-ear variants

Noise-cancellation

High

Boom-arm spin

360°

Ear cushions

Leatherette

From $179.00

Wireless headsets

PRO 900

One-ear and two-ear variants

Noise-cancellation

Medium

Boom-arm spin

270°

Ear cushions

Soft

From $271.00

PRO 9400

One-ear and two-ear variants

Noise-cancellation

High

Boom-arm spin

360°

Ear cushions

Soft

From $348.00

Works with your phone or platform

Our headsets and speakerphones work out of the box with over 10,000 traditional desk phones. They are future-proof and compatible with all softphone and web clients, from Cisco Jabber to Skype for Business.

Providing excellent customer service starts with reliability. Jabra call centerre headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office. With reliability taken care of, you’re able to focus on providing the level of service your clients expect. For that we help by offer amazing sound quality. Whether you choose HD voice, Air Shock Mic or noise-cancelling microphones, our products are designed to deliver the best call experience every time you use them.

Your customers will be happy, and so too will your workforce.

Avaya
Cisco
Apple
Polycom
Microsoft Skype for Business
Mitel
YeaLink
Unify
Alcatel-Lucent
NEC
Panasonic
Samsung
Siemens
ShoreTel
Gigaset

Want to know what headsets work with your phone or platform? Try our compatibility guide.

Why go wireless?

There’s real business benefits. But don’t just take our word for it – a company case study by Benchmark Portals concludes:

By moving from tethered headsets to wireless, this office equipment technical support center experienced multiple benefits, which were shown both in terms of measurable financial savings and in terms of agent satisfaction. From the CFO to the front-line agent, everyone was a winner - especially the customers.

Download the full report

What our call center customers say

Contact sales

Our team of product experts can help you find the best solution for your company. Get instant pricing and advice for your specific environment and use case. Fill out the form and a Jabra representative will contact you.

Apply for a free trial

If you’re planning to deploy more than 50 units for your company, speak with sales to find out if you might be eligible for a free trial.

Need technical support?

For technical support and warranty-related questions, contact our Business Support team.
Business Support is available Monday – Friday 8 am - 8 pm EST.

You can also call Business Support directly on 1- 866-697-8757