As the saying goes, “A problem shared is a problem halved.” Why then are many organizations automating their customer service functions – taking away the very human interaction that you expect, and need, when asking for assistance?
The answer, of course, lies in cutting costs. But are companies cutting off their nose to spite their face? In short, yes. Continue reading →
Today, we are dedicating this space to the inspiring story of Søren Værnstrøm, who was thrown a curveball when he suffered a stroke from a blood clot. It left him paralyzed down his left side, with little chance of recovery.
The Danish photographer and video-documentarist, Anders Bjerregaard, who works for Jabra, captured this amazing story and how the combination of a sports headset with in-ear heart rate monitoring and live fitness coaching has helped Søren recover and regain his mobility and strength. Continue reading →
Tired of stressing out every time you glance at your smartphone? Introducing Pause and Sway, a couple of simple but effective apps to help us relax and achieve inner peace.
Let’s face it: Our smartphones are an indispensable part of our lives, but they’re also a huge source of stress: The anxious text from mom, the angry customer rant or the “where’s-the-report-you-promised-me?” note from the boss.
So it’s refreshing to discover a smartphone app that actually relieves stress. Continue reading →
Digital distractions like smartphones, social apps and clickbait articles are diverting our attention and eating up our precious time. It’s time to train our brains to tune out the “noise” and focus on what’s really important.
Remember the great “Goldfish-vs.-Human” attention-span debate?
You know. Researchers determined that the attention span of humans had declined to eight seconds, even less than that of a goldfish.
Ever wondered why our digital assistants often fail in such spectacular and hilarious fashion? The surprising answer can be found within one of the most basic human skills.
Is your digital assistant having a hard time understanding you?
You know. Like when you ask: “Is it going to rain tonight?” and get back a cheerful, “Rain. A noun. Definition: Moisture condensed from the atmosphere that falls visibly in separate drops.” Continue reading →
Increased autonomy in planning our workdays promises plenty of benefits for employers and employees alike. So why are some companies moving away from it or avoiding it altogether? Here’s how you can drive work/life integration in the workplace.
“I missed my daughter’s piano recital last night… too much work.”
I was dismayed to overhear those words while queuing up to board a plane recently. As every parent knows, missing a child’s after-school event is one of the worst feelings in the world. Continue reading →