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Firmware and software
Latest release notes
Release date:
July 19, 2017Release version:2.44; Base firmware version: 2.44.0; Headset firmware version: 3.94.0Details
- Minor updates
Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Motion Office by downloading the latest version of Jabra Direct for free at www.jabra.com/directJabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra Motion Office within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpressNote: the release note has been edited June 14, 2022, to elaborate specifically on base and headset firmware version
Release date:
January 20, 2017Release version:2.43Details
- Fixed an issue with Cisco VXME not able to initiate a call
- UI updates
- Audio improvements towards iPhones and Android phones
- Minor update to firmware update mode
- Different Cisco technical issues have been resolved. Cisco has tested and approved fixes through an EAP (Early Adoption Program) running in October 2015.
Release date:
November 27, 2015Release version:2.2Details
- Enabling Cisco integration.
- Different Cisco technical issues have been resolved. Cisco has tested and approved fixes through an EAP (Early Adoption Program) running in October 2015.
- Resolved case with the part number (SKU number) info is cleared after FW update for a new HS. The part number (SKU number) info should not be cleared after performing a FW update.
- Fixed EHS and audio faulty with Panasonic KX-NT556 phone via EHS adapter 14201-40.
Release date:
November 27, 2015Release version:2.13.0Details
- Major maintenance update, included improvements in charging performance.
Release date:
June 24, 2014Release version:1.17.0Details
Voice control languages supported with this release:
- English
- French
- German
- Russian
- Italian
- Spanish
- Polish
- Dutch
- Japanese
Enhancement
- Improved update procedure when updating to Spanish language
- Voice enabled call control disabled when headset is docked in the Jabra Motion Office base or Jabra Motion UC Travel & Charge Kit
Important!
Please know that the headset needs to be docked in the Jabra Motion Office base before update procedure is started.
Release date:
June 24, 2014Release version:1.14.0Details
First Public Release
Voice control languages supported with this release:
- English
- French
- German
- Russian
- Italian
- Polish
- Dutch
- Japanese
Jabra Direct
Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Motion Office by downloading the latest version of Jabra Direct for free at www.jabra.com/directJabra Xpress
Future proof your Jabra USB audio device investment. Install and update multiple Jabra Motion Office within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress
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This product is compatible with the following devices or systems
- Deskphone: Compatible
- Softphone: compatible
- Mobile/tablet: compatible
- Compatibility Guide Find the right Jabra product for your device.