Evolve 20

Professional headset with easy call management and great sound for calls and music

Get more productive

Easy call management

Get easy access to the most used functions, like volume and mute. You can also answer and end calls directly from the control unit.

Passive Noise Cancellation

Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. We call this “passive noise cancellation.”

See Video

Get the basics right

Ultimate noise cancellation microphone

State-of-the-art, noise-canceling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other.

Plug-and-play setup

The headset works out of the box with all leading systems. Installation is as easy as simply plugging it in.

At one with the universe (of phones and platforms)

Our headsets and speakerphones work out of the box with over 10,000 traditional desk phones. They are future-proof and compatible with all softphone and web clients, from Microsoft Teams to Mitel.

Providing your staff with optimized and trusted devices that work seamlessly with your UC platform is key to productivity, audio quality and having fewer IT issues. Jabra has tested devices with a long list of platforms, and offers Microsoft Teams certified variants from our wide range of headsets and speakerphones.

Want to know what headsets work with your phone or platform? Try our compatibility guide.

Technical specifications

Audio
- Headset bandwidth
  
  Wideband
- Speaker bandwidth Music mode
  
  Wideband
- Speaker bandwidth Speak mode
  
  Wideband
- Microphone bandwidth
  
  Wideband
- Certifications
  
  Regulatory Approvals: CE, FCC, KCC, RCM, UL,
  Industrial Certifications: Microsoft Teams, Avaya, Cisco
Battery
- Battery included
  
  No
Connectivity
- AC power supply
  
  USB power supply by PC
- Bluetooth device
  
  No
- Connection (mini jack, USB, etc)
  
  USB
- Cord length
  
  Control cable: 95cm, HS cable: 120cm
General
- Weight mono / duo
  
  0.1425kg / 0.1711kg
- Whats in the box
  
  Jabra Evolve 20 headset, warning leaflet, warranty leaflet, quick start guide, USB controller, plastic bag for controller, plastic bag for headset, foam bag for the left earcup of the stereo headset only
- Warranty
  
  2 years

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Technical specifications Data sheet

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Frequently asked questions

Can I listen to music on this device?

Yes. Evolve 20 has world-class speakers that are built for both voice and music.

Does this device have Noise Cancellation features?

The Evolve 20 has passive noise cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices - all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve 75 and Evolve 80 headsets

Does it work with Mac and PC?

Yes. It works with both systems.

Does it have a 3.5 mm jack?

No, it comes with USB.

How do I set up my Jabra device to work with Microsoft Teams for Windows?

Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have Remote Call Control over most softphones. To manually change the softphone to Microsoft Skype for Business, follow these guidelines: Jabra Direct FAQ

What is the difference between standard UC models and models that are certified for Microsoft Teams ?

The models that are certified for Microsoft Teams (or Microsoft Lync) support Microsoft Teams as a Plug and Play experience. The Plug and Play experience includes these benefits:

Automatic selection as the default audio device.
Features to answer and end calls, adjust volume, and mute.

If multiple certified audio devices are present, certified models also offer call prioritization. Microsoft Teams will correctly send the audio to the device that was used to answer an incoming call.

If you use a model that is certified for Microsoft Teams with a different computer telephony (softphone) client, the product should work the same as a UC model regarding audio and features (such as answer and end calls, adjust volume, mute).

If you are not using Microsoft Teams , use the standard UC model.

For more frequently asked questions please visit the Jabra Evolve 20support page.

Compatibility guide

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Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

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Evolve 20

Professional headset with easy call management and great sound for calls and music

Get more productive

Easy call management

Passive Noise Cancellation

Get the basics right

Ultimate noise cancellation microphone

Plug-and-play setup

At one with the universe (of phones and platforms)

Technical specifications

Download

Make device management simple

Frequently asked questions

Compatibility guide

Select manufacurer

Select your deskphone

Select manufacurer

Select your softphone

Select manufacurer

Select your mobile/tablet

Compatible products:

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Compare models

Tailored services for a seamless workday

Jabra Warranty+

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Jabra Care