Get support for the Jabra CC Agent app.

Notice:

As of March 31, 2025, this app is no longer being maintained, updated, or supported

Support resources

Documents

FAQs

Latest release notes

Release date:
September 26, 2017
Release version:2
Details
- Support for Jabra link 265
- Support for Cisco Finesse call center softphone server ver. 11
- Only support for Google Chrome from version 61
Release date:
October 19, 2016
Release version:1
First release:
- Jabra CC Agent App for Cisco Finesse call center softphone server ver. 11
- Enables call center agents with Jabra BIZ 2300, BIZ 2400II and Link 260 to manage these Finesse features from the control box on the headset cord:
  - Record Call
  - Ready/Not Ready state (toggle)
  - Sign off

Complete release history

Contact Jabra Support