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Jabra PC Suite is free PC software that enables remote call control with Jabra USB devices and the latest generation of softphones.
JABRA PC SUITE ALLOWS THE USERS TO
This means that users with a wireless headset can answer and end calls on their softphone up to 150 meters / 450 feet away from their desk. With a corded audio device users will get a range of remote control benefits via the in-line call control unit.
The seamless integration between the audio device and the softphone allows users to benefit from enhanced mobility and the ability to multitask while on a call.
HOW IT WORKS
Jabra PC Suite is a plug-and-play solution that can interface with a range of softphone standards via the embedded drivers. The program runs in the background and monitors your USB ports for Jabra devices and softphone integration. Jabra PC Suite includes a Firmware Updater that allows you to update your Jabra headset solution with free Value Packs and Service Packs. Many of our products will automatically go online via Jabra PC Suite and check for updates and give you a notification.
BE IN TOUCH WITH YOUR HEADSET
Jabra PC Suite also includes a Control Center that allows you to manage and configure your Jabra headset from your PC as well as copy a configuration file from one Jabra device to another.
The Jabra PC Suite includes interfaces and drivers for a range of PC, UC and softphones, including:
Jabra PC Suite supports the following
In large networks, software distribution and updates are often tedious and tie up a lot of administration resources. Installing software on every single system is both time consuming and unproductive.
The process can be made much more cost and time-effective using remote software installation and automated installation.
To meet these challenges/fulfill these needs, we have developed Jabra PC Suite IT Deployment Tool. The tool enables mass roll outs of Jabra PC suite components such as software drivers and upgrades, making sure all your Jabra headsets are always performing optimal.
Download our MSI file and read our User Guide (pdf)
Jabra PC Suite uses Microsoft Installer Packages (MSI). It requires the following:
Jabra PC Suite can be deployed on the following Windows operating systems
Facts and how-to about Jabra PC Suite:
Please download dedicated installation guide for Cisco CUPC here.
Please download the Jabra Set Presence FAQ here
Please download the IBM Sametime intallation user’s guide here and the FAQ for IBM Sametime here.
Please download this dedicated guide for enabling the Accessory Manager API feature in the Cisco Jabber ver. 9.3 (or below) for Windows here.
If you have installed ShoreTel integration module with Jabra PC Suite, you need to install ShoreTel Telephony Interface software provided by ShoreTel to connect Jabra ShoreTel integration module with ShoreTel Communicator. Once the ShoreTel Telephony Interface software is installed, reboot the PC. ShoreTel Remote TAPI Service Provider should be listed under advanced tab of Phone and Modem in control panel.
Please download the ShoreTel FAQ here for further information and guidance
Please download the NEC SP350 FAQ here
Please see the Jabra PC Suite Installation Guide (section: “Post Installation Steps for CounterPath Bria Integration”) for how to enable the CounterPath Bria softphone integration with Jabra PC Suite, by disabling the Zero-touch device configuration setting within the Bria softphone.
For additional CounterPath Bria post installation options please download the FAQ for CounterPath Bria here.
Please see the Jabra PC Suite Installation Guide (section: “Post Installation Steps for BroadSoft UC-One Integration”) for how to enable the BroadSoft softphone integration with Jabra PC Suite.
Please see the specific FAQ guide for how to ensure that BroadSoft UC-One Ver. 21 is setup with JPCS, and for ensuring co-exist with MS Lync.
Please notice that the Remote Call Control integration for the BroadSoft UC-One softphone is also working with the multiple BroadSoft variants offered by especially telecommunication companies. These are branded in their own name, but often have ‘UC-One’ as part of their name.
DatasheetJabra PC Suite is a free PC software that enables remote call control with Jabra headsets and the latest generation of IP softphones.
Download Datasheet (PDF)
Download Installation Guide (PDF)
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