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Release notes for


Release version: 5.18.1
Release date: September 25, 2024

Fixed:

  • Mute synchronization error with New Teams for macOS

Security Updates:

  • Enhanced cradle/dock pairing security

Minor performance and stability improvements

Release history


Release version: 5.17.1; Base firmware version: 5.17.1; Headset firmware version: 5.17.1
Release date: July 03, 2024

New Features:

  • Pairing time out implemented
    • If the headset is put in pairing mode, and no connection is established after 5 minutes, and no previous connection is present the headset will power down.
    • If the headset is put in pairing mode, and no connection is established after 5 minutes, and a previous connection is present the headset will reconnect to previous connection.

Fixed:

  • Base battery level did not match headset voice prompt
  • Engage 65 could reboot when connected to an ALE-300 phone on incoming call 

Minor performance and stability improvements.

Public release note edited on August 8, 2024.


Release version: 5.11.0; Base firmware version: 5.11.0; Headset firmware version: 5.11.0
Release date: January 17, 2023

Details

     Updated: motion sensor performance 
•     Updated: pairing and connection performance of headset when used with Jabra Link 400
o Connection updated so it looks for last connected device if the headset is powered on, without being docked in the base.
•     Updated: general audio level improvements 
•     Updated: battery voice prompt and tone behaviors 
•     Fixed: volume level adjustments with certain mobile phones 
•     Fixed: secondary headset may disconnect in conference mode 
•     Fixed: rare scenario where the headset would not reboot after an OTA firmware update using Jabra Link 400 
•     Fixed: easy pairing not working if set to Always in Computer audio 
•     Fixed: rare volume sync issue on Linux 
•     Performance and stability improvements


Release version: 5.7.3; Base firmware version: 5.7.3; Headset firmware version: 5.6.0
Release date: December 15, 2022

Details

  • Fixed: reboot when receiving an incoming Microsoft Teams call 

Release version: 5.7.2; Base firmware version: 5.7.2; Headset firmware version: 5.6.0
Release date: November 20, 2022

Details

  • Performance and stability improvements

Release version: 5.6.0
Release date: June 01, 2022

Details

  • New feature: added support for Jabra Link 400 for the Jabra Engage 65/75 headset top to be connected
  • New feature: added support for Jabra Engage 55
  • New feature: Jabra Engage 65/75 headset can be firmware updated Over-The-Air via Jabra Link 400

Release version: 4.4.1
Release date: June 24, 2021

Details

  • Fixed: a rare issue causing the base to reboot when used with Mitel Telepo
  • Performance and stability improvements
     

Release version: 4.2.0
Release date: June 09, 2020

Details

• New features:
Supports data analytics integrations for the following:

   DECT density and error logging*

   • Headset interaction logging*

   • Simple speech analytics*

   • Audio exposure logging*

   • Noise level guidance*
• New feature: Call begin tone. Option to change default setting from “Call initiated” to “Audio initiated” so a tone is played in the headset when the audio link to the base is established**.
• Fixed: the headset does not wake up from powernap on an incoming call.
• Fixed: secondary headset docked in a base that are in powernap is not paired correctly the base in certain cases
• Updated: headset does not re
pair each time when connected to the base if easy pairing is set to on.   
• Performance and stability improvements

*available later in 2020 in Jabra Xpress and Jabra SDK.
**requires that Audio announcements are set to Voice or Tones.


Release version: 3.4.1
Release date: August 05, 2019

Details

  • New feature: A2DP support for music streaming
  • New feature: Superior and safe (Intellitone 2.0, Speech Level Normalization, Intelligent Acoustic Shock Protection) read more in the technical white paper: Safetone™located here: www.jabra.com/support-page/technical-whitepapers
  • Fixed: USB dropout experienced on some thin clients
  • Fixed: audio dropout when used for calls with Microsoft Teams
  • Performance and stability improvements

Release version: 2.1.1*
Release date: March 20, 2019

Details
  • Fixed: USB connectivity stability
  • Performance and stability improvements

*Note: Supported by Jabra Direct 2.0 (version 4.x or later). Download at www.jabra.com/direct


Release version: 2.0.5
Release date: December 11, 2018

Details

  • New feature: Added ability to use headset as a wired headset. Press and hold either the Mute, Volume up, or Volume down button, while simultaneously plugging the headset into a USB port.
  • New feature/Jabra Engage 75: Added options to “Audio protection” setting on the base > Advanced menu.
  • New feature: Added “Off” option for “Audio announcements” setting.
  • New feature/Jabra Engage 75: Added “Ringtone in headset” setting to the base > Advanced menu.
  • New feature/Jabra Engage 75: Added ability to reconnect to a mobile device from the base.
  • New feature/Jabra Engage 75: Added ability to use the base name as the Bluetooth device name.
  • Updated/Jabra Engage 75: Added “Product information” details on the base > Advanced menu.
  • Updated: Improved call handling for multiple calls from the base and headset when not using an EHS adapter.
  • Updated: Improved pairing of base with headset after a Power Nap or reboot.
  • Fixed: Reduced time needed to establish an audio link.
  • Fixed/Jabra Engage 75: Optimized display performance.
  • Fixed: Uncommon issues when docking headset to end calls.
  • Fixed: Improved mute feature in various scenarios.
  • Performance and stability improvements.

Release version: 1.9.19
Release date: October 19, 2018

Details

  • Fixed: echo issues observed with some desk phones when connected via 4-wire
  • Fixed: missing ringtone for certain mobile phones
  • Performance and stability improvements

Release version: 1.9.15
Release date: September 05, 2018

Details

  • Resolved an issue sometimes seen when used with Elux 4.
  • Resolved an issue when using IQ mode with Panasonic phones.
  • Resolved an audio issue (metallic noise) when used via USB with Mitel 6940 phones.

Release version: 1.9.13
Release date: July 06, 2018

Details

  • Change name of Text Language pack to "Global" (instead of "EMEA/APAC")
  • ”Current Call feature” is not working once you merge the call.
  • Solved a challenge where audio sometimes dropped out every 20 seconds on secondary USB, if muted.
  • Solved a reboot challenge when docking headset to end merged call.
  • Solved an issue where the volume level was not always preserved for next call.
  • Updated Caller ID – to show name of phone in case no Caller ID available (instead of ”Unknown Caller”).
  • Improved volume synchronization with Bluetooth devices.
  • Solved an issue where sidetone was still enabled for desk phone even if sidetone was disabled.
  • Improved Audio experience when handling multiple calls on multiple phones and modes.
  • Updated User Equalizer (bass, treble and normal) to take immediate effect if changed during call.
  • Improvements for headset mute when used on Citrix platform.
  • Added the missing ringtone when used with Jabra GN1000 hooklifter.
  • Improvements to Desk phone setup with Electronic Hooklifters.

Release version: 1.8.4
Release date: April 25, 2018

Details

  • Stability improvements.
  • Minor bug fixes.

Release version: 1.8.0
Release date: April 05, 2018

Details

  • First public release