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Firmware and software
MultilingualEnglishLatest release notes
Release date:
July 28, 2025Release version:2.9.2Security Updates:
- Upgraded Bluetooth encryption to 128-bit key length.
Note: This update may not be compatible with older Bluetooth devices when connected to the controller.
A security mandate requires that Bluetooth encryption is not permitted to be negotiated below a 128-bit key length.Release date:
November 07, 2024Release version:2.8.5Fixed:
- Speaker volume could in media playback be very low.
Release date:
October 28, 2024Release version:2.8.4Fixed:
- Microphone could be slow in adapting to the voice in the beginning of the call, in certain scenarios.
Minor performance and stability improvements
Release date:
April 05, 2022Release version:2.7.7Details
• Fixed: not able to reconnect with Jabra Sound+ app on iOS
• Fixed: pitch tone in certain case when close to ultrasound sensors
• Performance and stability improvementsRelease date:
May 04, 2021Release version:2.6.0Details
• Fixed: Mono audio in certain cases
Release date:
April 20, 2021Release version:2.5.12Details
• Updated: added support for Mono USB audio in 44.1 khz
• Updated: added voice prompt (call answered) when using boom arm for call handling
• Fixed: issue in Japanese voice prompts
• Fixed: issue when pairing voice prompt continued in loop until Bluetooth pairing was established, but device used for USB audio only
• Fixed: reboot when changing volume on Apple M1 Mac’s
• Performance and stability improvementsRelease date:
September 07, 2020Release version:2.4.5Details
• New feature: Support for USB audio.
• New feature: User can manually turn Busylight on/off when not on a call*
• Updated: Audio performance optimization.
• Fixed: Headset flashes red despite full battery.
• Fixed: Microsoft Teams notification turns off if headset is taken off and the call is ended.
• Performance and stability improvements.
*Requires Jabra Sound+ 4.5Release date:
July 14, 2020Release version:2.3.13Details
• Updated: improved microphone performance
• Updated: motion sensor sensitivity improved
• Fixed: performance of sidetone
• Fixed: music starting unexpectedly
• Fixed: incorrect battery level registered when connecting/disconnecting
• Performance and stability improvementsRelease date:
May 05, 2020Release version:2.3.9Details
• Fixed: headset reboot during a Skype call
• Fixed: not possible to unmute the call after the boom arm mute is disabled from Jabra Direct or Jabra Sound+
• Bluetooth pairing enhancements in dual connectivity
• Fixed: No "battery low" audio feedback when voice prompts is off
• Updated: audio performance
• Updated: LED behavior
• Performance and stability improvementsRelease date:
April 14, 2020Release version:2.3.1Details
- First public release
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Accessories
Jabra Link 380c MS - USB-C - Bluetooth Adapter
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Jabra Link 380a MS - USB-A - Bluetooth Adapter
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This product is compatible with the following devices or systems
- Desk phone
- Softphone
- Tablet/mobile
- Compatibility Guide