Jabra & Amazon Connect
Engineered for the best customer service
Welcome to a new way of working with Jabra audio technology and Amazon Connect
Together, Jabra and Amazon Connect™ improve agent productivity, whether they work from home or the contact center. Leverage our latest audio technology with the Amazon Connect contact center service, to deliver a consistent and transparent customer experience, elevating the voice of your brand and differentiating your services from the rest.
An integrated solution for the contact center of today
Jabra professional headsets are integrated with the Amazon Connect contact center platform, enabling seamless call control for agents and guaranteeing the best possible experience with the platform. Whether you choose to operate a traditional bricks-and-mortar contact center, have remote agents working from home or a blend of both, Jabra and Amazon Connect offer an integrated solution enabling an all-in-one customer experience solution that is easy to use, flexible and customisable to your business needs.
Learn more about the jabra call control integration for Amazon Connect
Case study
Learn more in this case study on Amazon Connect and Jabra Biz 2300: enhancing contact center performance.
“Call quality has noticeably improved with the Jabra Biz 2300. The Jabra headsets enable us to clearly listen to the customer and operator’s voices on the recordings, and the clarity of the customer recordings is very important...”
There’s a Jabra headset for everyone
Whether you’re just starting out and simply need great-sounding, robust audio devices or if you’re looking for a longer-term solution that leverages data and analytics, we have a full range of headsets to support you and get the most from your Amazon Connect investment.
Jabra Engage 50 II
The best headset for clear customer calls*
Jabra Engage 40
New levels of customer satisfaction
Jabra Biz 2400 II Duo / Mono
A corded professional headset that delivers outstanding sound at both ends of the call.
Jabra Biz 2300 Duo / Mono
Professional contact center headset for people who talk and listen for a living.Contact Sales
Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.
Try Jabra for free
We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.
Need technical support?
For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.
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