Planned maintenance – 20 October 2026
Jabra Direct Cloud will experience ~4 hours of downtime. Customers using IP allow-listing must update their configuration before 20 October
Ondersteuningsmateriaal
Documenten
Document
Gegevensblad
Taal
Type
pdf
Maat
267.5 KB
Versiebeheer
- Jabra Direct versies 3.x en eerder worden niet langer bijgewerkt, maar kunnen nog steeds gebruikt worden.
- Jabra PC Suite voor Mac wordt niet langer bijgewerkt, maar kan nog steeds gebruikt worden.
- Jabra producten en updates worden alleen uitgebracht in de nieuwste versie van Jabra Direct.
- Meerdere versies van Jabra Direct kunnen niet tegelijkertijd geïnstalleerd en gebruikt worden. Als u Jabra Direct versie 4.x of hoger installeert, worden eerdere versies van Jabra Direct en Jabra PC Suite voor Mac automatisch verwijderd.
FAQs
- Alle categorieën
Wat is Jabra Direct?Waar vind ik meer informatie over het aanpassen van mijn Jabra-product via Jabra Direct?Welke besturingssystemen ondersteunt Jabra Direct?Hoe vind ik het versienummer van Jabra Direct?Hoe configureer ik mijn BroadSoft UC-One (of op BroadSoft UC-One gebaseerde) softphone om remote call control met mijn Jabra-product mogelijk te maken?
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Firmware en software
Bestand
Jabra Direct
Platform
Taal
Verschijningsdatum
2026/09/30
Versie
8.3.26701
Bestand
Jabra Direct
Platform
Taal
Verschijningsdatum
2026/09/30
Versie
8.3.26701
Laatste releaseopmerkingen
Verschijningsdatum:
September 30, 2026Release-versie:8.3.26701Fixed:
- An issue with error code 27 when trying to update Jabra Evolve2 50
- An issue where Jabra PanaCast 50 could be stuck in firmware recovery mode
Verschijningsdatum:
Augustus 24, 2026Release-versie:8.2.23201New Features:
- Added support for Jabra Evolve3 45.
- Added support for Jabra Evolve3 65.
- Added support for Jabra Evolve3 65 Flex.
- Added support for Jabra PanaCast 40 VBS in BYOD mode only.
- Added compatibility support for macOS 27, including improved camera permission handling.
- Improved Bluetooth device pairing reliability, including BLE connection handling.
Updated:
- Updated the Zoom plugin for Windows and macOS.
Fixed:
- Fixed a framing issue when using a limited field of view with Multi-Stream Dynamic Composition.
- Fixed an issue where firmware updates could fail when Jabra Speak2 75 had no battery remaining or a critically low battery level.
- Fixed an issue where adjustments made using the Jabra PanaCast 20 camera controller were not applied to the camera.
- Fixed an issue where release note links did not open correctly when a device was connected using native Bluetooth.
- Fixed an issue where devices were not detected in the app after Windows 11 resumed from sleep.
- Improved reporting of network connection errors to avoid misleading messages caused by network misconfiguration.
- Fixed an issue where the Auto Start Jabra Direct option was incorrectly displayed for managed Jabra Direct users.
- Fixed an issue where Jabra PanaCast U30 touch control settings were not displayed.
- Improved device attachment handling in failure scenarios.
Security Updates:
- This release includes security improvements, including strengthened process isolation and enhanced security for cross-process communication.
Verschijningsdatum:
Mei 27, 2026Release-versie:8.1.14601New Features:
- Added support for Jabra PanaCast U30.
- Added a new user experience when no device is connected to Jabra Direct.
Updated:
- Removed support for Windows 32-bit client install. Please see supported OS versions at Jabra Direct.
- Updated the user experience to make it easier to pair a new headset with a Link 370, Link 380 and Link 390 dongle.
- Updated Zoom plugin for Windows and macOS.
- Updated multiple subcomponents for Mac to support Apple Silicon processors.
Fixed:
- If accidently unplug a device during firmware update and reinserting the device to the USB port, Jabra Direct could continuously display error code 18.
- Rosetta warning pop up on macOS has been resolved.
Security Updates:
- Addressed the vulnerability related to CVE-2025-22871
- Addressed the vulnerability related to CVE-2024-24790
- Addressed the vulnerability related to CVE-2023-24531
- Addressed the vulnerability related to CVE-2023-29827
Verschijningsdatum:
Februari 12, 2026Release-versie:6.27.03702New Features:
- Added support for Jabra Evolve3 75
- Added support for Jabra Evolve3 85
Fixed:
- In rare cases certain characters could cause Jabra Direct not to display the products correctly
Verschijningsdatum:
December 04, 2025Release-versie:6.26.32801Fixed:
- Jabra PanaCast 50 was not recognized by Jabra Direct in certain scenarios.
Verschijningsdatum:
Oktober 30, 2025Release-versie:6.25.29101New Features:
- Co-existence with Jabra Plus for Jabra PanaCast 50
- If a Jabra PanaCast 50 is enrolled and managed via Jabra Plus, it is not possible to make firmware updates or change settings.
Security Updates:
- Addressed the vulnerability related to CVE-2025-7783
- Co-existence with Jabra Plus for Jabra PanaCast 50
Verschijningsdatum:
Juli 31, 2025Release-versie:6.24.20901New Features:
- User notifications regarding changes that affect the privacy protection of personal information when the PanaCast 50 is configured over Wi-Fi using WEP, WPA, or open networks.
Fixed:
- The Jabra Direct startup setting on computers was visible to end-users when configured via Jabra Xpress.
Minor performance and stability improvements
Verschijningsdatum:
Juni 11, 2025Release-versie:6.23.16101Fixed:
- Resolved an issue that caused excessive network calls from Jabra Direct to the backend.
- Fixed a softphone plugin issue that could, in some cases, lead to high CPU usage.
Verschijningsdatum:
April 29, 2025Release-versie:6.22.11401New Features:
- Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.
Updated:
- Zoom plugin upgraded to the latest version.
- Enhanced the firmware update process for smoother operation.
Fixed:
- Resolved an issue where SideTone could disappear under specific conditions for certain devices.
- Corrected an error where return code 18 was incorrectly displayed during firmware updates, preventing the update from proceeding.
Security Updates:
- Addressed the vulnerability related to CVE-2025-2783.
Minor performance and stability improvements
Verschijningsdatum:
Januari 23, 2025Release-versie:6.21.01701Fixed:
- Resolved an issue giving false positive notifications in certain antivirus programs