Pricing. Packaged.

Pricing

A good deal
on better calls

Engage AI boosts agent performance with real-time coaching, supervisor support and automated quality checks. It makes communication clearer and helps teams stay on track for better customer experiences.

Two plans. Two ways to get started. Choose the the one that works best for you.

Core plan

Gain insight into how your team and your customers sound.
$25 per user/month

Complete plan

Understand both what is said and how it is said for complete call insights.
$50 per user/month
Core planComplete plan
Real-time Guidance
Real-time Advisor Tone Score
✔
✔
Real-time Customer Tone Score
✔
✔
Real-time Advisor Notifications
✔
✔
Real-time Supervisor Notifications
✔
✔
Workflow Automation
AI Call Summaries
-
✔
Auto Call Reason Detection
-
✔
Auto Call Topic Tagging
-
✔
Call Resolution Detection
-
✔
Coaching & Quality Assurance
Call Log
✔
✔
Advisor Tone Call Scoring
✔
✔
Customer Tone Call Score
✔
✔
Customer Sentiment
✔
✔
Search & Filtering
✔
✔
Call Flagging
✔
✔
Analytics & Insights
Performance Dashboard
✔
✔
Weekly Digest
✔
✔
Insights & Analytics
-
✔
Audio Enhancement
Noise-cancellation
✔
✔
Speech Enhancement
✔
✔
Personalisation & Gamification
Personalised Avatar
✔
✔
Gamification Engine
✔
✔
Admin Controls
User Management
✔
✔
Role-based Logins
✔
✔
Notification Configuration
✔
✔
Opening Hours
✔
✔
Language Settings
✔
✔
Security
Locally installed application
✔
✔
Auto PII Redaction
Not relevant
✔
Single Sign-On
Available on request
Available on request
Integrations
Softphone integration
Any softphone
Any softphone
Headset integration
All headsets
All headsets
Data API
Available on request
Available on request

Contact Sales

Get the best solution for your organization and specific use case. Our experts can advise on products, compatibility and UC deployments.

Try Jabra for free

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now