Jabra device refers broadly to any Jabra device that can be managed with Jabra Xpress. This includes headsets, speakerphones, cameras and video bars. Examples of specific Jabra devices include the Evolve2 65, Speak2 75, Speak 750, PanaCast 20 and PanaCast 50.

Jabra Xpress is the complete management and analytics solution for Jabra devices.

The Jabra Xpress Cloud is the web part of the Xpress solution. Administrators log in to the Xpress Cloud to manage users, packages and device settings, and to view analytics.

The Jabra Xpress Tenant is an organisation's unique instance of the Xpress Cloud that provides administrative access to their Jabra devices.

Jabra Xpress Packages are the grouping unit within the Jabra Xpress Cloud. An Xpress Package can contain settings for different types of Jabra devices. A given Xpress tenant can have any number of Xpress Packages.

The Jabra Direct Client is software available for a Windows 10/11 or MacOS device. The software allows users to manage the settings and firmware of Jabra devices connected to the computer via USB. An example of the window header for the Jabra Direct Client is shown below:

A Jabra Direct Client can be used for standalone configuration of Jabra devices, or through the Jabra Xpress Cloud, a unique version of the Jabra Direct Client can be downloaded that inherits settings from a specific Jabra Xpress Package. The user experience of the Jabra Direct Client linked to an Xpress Package (shortened to Linked Jabra Direct Client) is almost identical to the standard Direct Client. The main UI difference is that the client displays the package name. Settings managed by Xpress Cloud cannot be configured at client level for a linked Jabra Direct Client. An example of the window header for the linked Jabra Direct Client is shown below. In this example, the Xpress Package is called BYOD:

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