Support resources
Documents
How to pair
How to
Pair with an Apple device
How to
Pair with an Android device
How to
Pair Jabra hearing aids to the Phone Clip+
How to
Pair Jabra hearing aids to the Micro Mic
How to
Pair Jabra hearing aids to the Multi Mic
How to
Pair Jabra hearing aids to the Remote Control
How to
Pair Jabra hearing aids to the Remote Control 2
How to
Pair Jabra hearing aids to the TV Streamer 2
How to use
How to
Handle your new hearing aids
How to
Adjust to your hearing aids
How to
Answer and end a hands-free call
How to
Answer and reject a second incoming call
How to
Change volume during a call
How to
Activate Ultra Focus
How to
Switch voice pick-up ear
How to
Disable voice pick-up
How to
Charge with your Premium Charger
How to
Charge with your Standard Charger
How to
Change batteries
How to
Improve comfort and physical fit
How to
Lifestyle benefits
How to
Set yourself up for success
Warranty terms
Manufacturer Warranty available through Costco
Hearing Instruments are covered for 3 years - Covers all product defects during the term of the original warranty. Warranty term covers all hearing instrument components, including receivers.
No extension of repair warranty is provided in the event of a repair during original warranty. Separate wireless accessories have a 1 year warranty.
Retailers may offer different warranties for Jabra Hearing products. Please consult your bill of sale or contact your retailer for specific information.
Loss and Damage
2 years - Loss and Damage coverage is subject to a one time replacement during the term of the warranty. There is no deductible or charge for this one time coverage.
Once utilised, no further Loss and Damage coverage is available on the hearing instrument. If a lost device is found after Loss and Damage has been claimed, it must be returned to Costco. L&D coverage on that device will not be reinstated.
May not apply in all countries. Please direct questions on Loss and Damage to your local Costco.
Download Enhance Pro app
Download Enhance Pro app
Download the Jabra Enhance Pro app to control your hearing aids directly from your mobile device.

Contact Support
For general questions about the Jabra Enhance Pro hearing instruments, contact Customer Service: +44 1869 352 800
For questions about pairing, the Jabra Enhance Pro app, or wireless accessories, contact Consumer Technical Support: +44 1869 352 800
Jabra Enhance Pro app
How to
Use Check My Fit in the Jabra Enhance Pro app
How to
Change programs and adjust volume
How to
Complete a Live Assist call
How to
Download and install new settings
How to
Submit an Online Services remote fine-tuning request