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Jabra Xpress product image
Support

Release notes for Xpress

Product support
Jabra Xpress product image

Latest release note

Release date

March 25, 2026

Release version

Frontend: 5.7.02901 Backend: 5.9.08301

Fixed:

  • a challenge that could limit export of device overview only contained 220 entries.

Complete release history

Release date

February 18, 2025

Release version

Frontend: 5.7.0290 | Backend: 5.7.02901

Fixed:
• A bug which prevented users whose usernames contained special characters from being deleted
• A user interface issue which did not allow the selection of AM or PM in the Analytics Dashboard from macOS 

Security Updates:
• User interface dependencies updated to Angular 18
• Upgraded to .Net 8
• Upgraded MongoDB to latest stable release

Minor performance and stability improvements

Release date

October 22, 2024

Release version

Frontend: 5.6.29101; Backend: 5.6.29101; Jabra Direct Windows: 6.19.28801; Jabra Direct macOS: 6.19.28801
  • Minor performance and stability improvements

Release date

September 26, 2023

Release version

Frontend: 5.5.26802; Backend: 5.5.26802; Jabra Direct Windows: 6.10.25001; Jabra Direct macOS: 6.10.25001

Details

  • New supported product: Jabra Elite Speaker (Jabra Direct only)
  • New feature: Added support for configuration of Intelligent Meeting Spaces for Jabra PanaCast 50* (Jabra Direct only)
  • New feature: People Counting Toggle - Allows anonymous people counting and LED to be toggled on/off in Jabra Direct for Jabra PanaCast 50* (Jabra Direct only)
  • Updated: UI for Wi-Fi list on the Jabra PanaCast 50 (Jabra Direct only)
  • Updated: Error text when certificate authentication fails on the Jabra PanaCast 50 (Jabra Direct only)
  • Fixed: Microsoft Teams showing as Not Ready in Jabra Direct on macOS (Jabra Direct only)
  • Fixed: On macOS, the Preferred Softphone setting would reset to Microsoft Teams if Avaya was selected prior to rebooting (Jabra Direct only)
  • Fixed: When installing Jabra Direct for the first time the option Launch Jabra Direct during PC Startup would be disabled but shows enabled through Task Manager (Jabra Direct only)
  • Fixed: Launch Jabra Direct during PC Startup was not launching Jabra Direct upon restart (Jabra Direct only)
  • Performance and stability improvements

*Requires Jabra PanaCast 50 firmware version 6.2.2 or later

Release date

August 31, 2023

Release version

Frontend: 5.4.24001; Backend: 5.4.24001; Jabra Direct Windows: 6.9.16301; Jabra Direct macOS: 6.9.16301

Details

  • Updated: cookie consent flow
  • Performance and stability improvements

Release date

June 20, 2023

Release version

Frontend: 5.3.09401; Backend: 5.3.09401; Jabra Direct Windows: 6.9.16301; Jabra Direct macOS: 6.9.16301

Details

• New feature: option to select if “Launch Jabra Direct during PC startup” is enabled or disabled. Feature is default enabled (Jabra Direct only)
• New feature: added support for Jabra Evolve2 30 SE (Jabra Direct only)
• Updated: minor UI updates when used with Jabra PanaCast 50 (Jabra Direct only)
• Updated: Zoom plugin for Jabra Direct for macOS (Jabra Direct only)
• Fixed: Jabra Direct could freeze when selecting language pack for Jabra Evolve2 buds and had less than 50% battery (Jabra Direct only)
• Fixed: Jabra Direct could freeze in the update flow with Jabra Evolve2 buds (Jabra Direct only) 
• Fixed: rare issue where Jabra Direct might attempt to update while the headset was in a call (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)

Release date

May 23, 2023

Release version

Frontend: 5.3.09401; Backend: 5.3.09401; Jabra Direct Windows: 6.8.13001; Jabra Direct macOS: 6.8.13001

Details

• New feature: added support for Jabra Evolve2 40 SE (Jabra Direct only)
• New feature: option to reset image quality settings for Jabra PanaCast 20 and Jabra PanaCast 50 (Jabra Direct only)
• New feature: option use certificate-based authentication for Jabra PanaCast 50 connectivity (Jabra Direct only)
• Updated: minor UI updates (Jabra Direct only)
• Updated: Jabra PanaCast 50 setup wizard (Jabra Direct only)
• Fixed: Jabra Direct would become unresponsive in certain setup scenarios with Jabra PanaCast 50 on macOS (Jabra Direct only)
• Fixed: Jabra PanaCast 50 may unintended reboot when changing from Ethernet to Wi-Fi and existing device settings (Jabra Direct only)
• Fixed: New Microsoft Teams would state “Not ready” under listed softphones (Jabra Direct only)
• Fixed: Jabra PanaCast 50 was not recognized in Jabra Xpress when used via remote desktop (Jabra Direct only)
• Fixed: Device Access Info pop-up when switching a device to firmware update mode (Jabra Direct only)
• Fixed: wrong UI behavior when attempting to connect to a WPA2 Wi-Fi with Jabra PanaCast 50 (Jabra Direct only)
• Fixed: greyed out Back button if username and password was not entered during Ethernet setup (Jabra Direct only)
• Fixed: challenge when using applocker that prevented whitelisting (Jabra Direct only)
• Fixed: in certain scenarios Jabra Direct would not prompt with a new firmware update after a new Jabra Direct installation (Jabra Direct only)
• Fixed: not able to recover Jabra Engage 50 if locked in firmware update mode (Jabra Direct only)
• Fixed: not able to recognize Jabra Engage 40 if locked in firmware update mode (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)

Release date

April 11, 2023

Release version

Frontend: 5.3.09401; Backend: 5.3.09401; Jabra Direct Windows: 6.7.06902; Jabra Direct macOS: 6.7.06902

Details

• Updated: from .net 3 to version to .net 6 
• Updated: now possible to run an Jabra Xpress package containing the same Jabra Direct version without needing to uninstall first on Windows 
• Updated: “Start updates automatically” setting has been changed to default off 
• Updated: device search function 
• Updated: minor UI improvements
• Fixed: Unexpected error message appearing 
• Fixed: if using duplicated electronical serial number in room setup in the same package no data was shown 
• Fixed: average room usage was not displayed correct if set to specific times 
• Fixed: failure to run the PowerShell script in the Jabra Xpress package in certain scenarios 
• Fixed: Jabra PanaCast 50 randomly disappears from inventory list 
• Fixed: a rare crash in combination with SQL 
• Performance and stability improvements

Release date

March 15, 2023

Release version

Frontend: 5.2.21401; Backend: 5.2.21401; Jabra Direct Windows: 6.7.06902; Jabra Direct macOS: 6.7.06902

Details

• New feature: new supported devices, Jabra Speak2 40, Jabra Speak2 55 and Jabra Speak2 75. (Jabra Direct only)
• New feature: option to delete one or more Bluetooth pairings for certain Bluetooth products without the need to do a factory reset* (Jabra Direct only)
• Jabra Link 380 and Jabra Link 370 this is done via the Pairing menu in Jabra Direct.
• For Bluetooth devices it is managed via Device Settings.
• Supported devices: Jabra Evolve 65, Jabra Evolve2 65, Jabra Evolve2 75, Jabra Evolve2 85, Jabra Evolve2 buds, Jabra Link 370, Jabra Link 380, Jabra Speak 710, Jabra Speak 750, Jabra Speak2 75
• Updated: minor UI updates to certain device settings. (Jabra Direct only)
• Updated: UI flow when configuring an Xpress URL for Jabra PanaCast 50. (Jabra Direct only)
• Updated: Zoom softphone plugin for Windows which resolves several minor issues. (Jabra Direct only)
• Updated: Zoom softphone plugin for macOS which resolves several minor issues. (Jabra Direct only)
• Fixed: Jabra PanaCast 50 in certain remote desktop scenarios is not seen. (Jabra Direct only)
• Fixed: Jabra PanaCast 50 in certain scenarios would not connect to ethernet. (Jabra Direct only)
• Fixed: Jabra PanaCast 50 WiFi prompt stating “Connection failed. Please try again” despite connection was established. (Jabra Direct only)
• Fixed: button visibility issues when deploying a managed package for Jabra PanaCast 50. (Jabra Direct only)
• Fixed: if firmware update failed for certain headsets, it would not correctly prompt users the headset was not updated correctly. (Jabra Direct only)
• Fixed: several minor UI and text bugs resolved when used with Jabra PanaCast 50. (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)

*Using latest firmware with the device is advised.

Release date

February 22, 2023

Release version

Frontend: 5.2.21401; Backend: 5.2.21401; Jabra Direct Windows: 6.6.03101; Jabra Direct macOS: 6.6.03101

Details

  • New feature: Ethernet and WiFi setup for Jabra PanaCast 50* (Jabra Direct only)
  • New feature: added support for cabled pairing between Jabra Engage 55 and Jabra Link 400 (Jabra Direct only)
  • Updated: Jabra Evolve2 buds update flow (Jabra Direct only)
  • Updated: softphone plug-ins for macOS (Jabra Direct only)
  • Updated: Windows firmware updater (Jabra Direct only)
  • Updated: macOS firmware updater (Jabra Direct only)
  • Fixed: Device Access Info pop-up in unneeded scenarios (Jabra Direct only) 
  • Performance and stability improvements (Jabra Direct only)

    *Requires Jabra PanaCast 50 firmware version 5.1.0 or newer

Release date

November 17, 2022

Release version

Frontend: 5.2.21401; Backend: 5.2.21401; Jabra Direct Windows: 6.5.31801; Jabra Direct macOS: 6.5.31801

Details

• New feature: added support for Jabra Evolve2 buds
• New feature: full call control support for Zoom macOS client (Jabra Direct only)
• Updated: UI firmware update flow when using Automatic device updates (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)

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