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How do I pair my Jabra Go 6430 with my Jabra Link 350?
How do I set my softphone as the preferred softphone in Jabra Direct?
How do I update the firmware on my Jabra device using Jabra Direct?
Why does call control not work with my ShoreTel softphone even though I followed the post installation steps of Jabra Direct?
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File
Firmware
Platform
Windows
Language
GeneralGeneral
Release date
2013/07/30
Version
4.6.5
Download
Release note
File
Jabra Direct v. 3.12
Platform
Windows
Language
EnglishEnglish
Release date
2018/04/02
Version
3.12
Download
Release note

  • Release date:

    November 09, 2011
    Release version:4.5.17

    Details

    Value Pack 3 for Jabra Go 6400 series

    • Jabra Call Manager. Enables a PC call manager on PC monitor for e.g. call control, call on hold and mute
    • Keyboard Shortcut Call Control. Enables e.g. call control and mute function via pre- or user defined PC keyboard keys

    For Jabra Go 6470:

    • Touch Screen Dial Pad. For mobile phones and Jabra supported softphones with dial pad integration

    Enhancements

    • Headset speaker volume synchronized with Microsoft Windows

    For Jabra Go 6470:

    • Support for Jabra IQ Call control - Increased desk phone support/interoperability (Currently supported by NEC DT7xx phones)
    • Dedicated support for Siemens optiPoint desk phones
    • New display menu structure for easier setup and navigation

  • Release date:

    April 28, 2011
    Release version:4.0.25

    Details

    Service Pack 1 for Value Pack 2

    • Re-establishing Remote Call Control for softphone clients:
      • Avaya IP Office Video Softphone (IP Office release 6.1 or higher)
      • CounterPath Bria 3 (version 3.1 or higher)
      • CounterPath X-Lite 4

    Important

    Update is only required if you do not have Remote Call Control on Jabra Go 6430 with the mentioned softphone clients.
    Please make sure to update both the headset and the Jabra Link 350 USB Adapter. For further update help, see user manual.

  • Release date:

    December 17, 2010
    Release version:4.0.23

    Details

    Value Pack 2 for Jabra Go 6400

    • Optimized for Microsoft Lync and Office Communicator
    • Audio-hold – Put your call on hold at any time
    • Call switching – Switch between your calls on audio-hold
    • Microphone level adjust for non-OC softphones from Windows control panel
    • Auto link for softphone - Undock the headset from the base it will automatic open an audio link

    Enhancements

    • Improved user experience

  • Release date:

    September 20, 2010
    Release version:3.27.16

    Details

    Service Pack 4 for Jabra Go 6400

    • Improved microphone audio

  • Release date:

    August 30, 2010
    Release version:3.27.15

    Details

    Service Pack 3 for Jabra Go 6400

    • Improved stability on the USB interface

  • Release date:

    July 16, 2010
    Release version:3.27.10

    Details

    Service Pack 2 for Jabra Go 6400

    • Improved Noise Blackout system for Jabra Go 6400

  • Release date:

    April 20, 2010
    Release version:3.26.15

    Details

    Value Pack 1 for Jabra Go 6400

    • Auto link - When desk phone is set as the target for outgoing calls and you undock the headset from the base it will automatic open an audio link to the headset.
    • Support for Reject and Redial call with Microsoft Office Communicator 2007 R2
    • Headset intro with small animation shows under setup and in menu system how to operate and positioning headset (Hook on/off, Volume up/down and mute)

    Enhancements

    • Improved user experience when using MSH EHS setup with Alcatel desk phones
    • Improved user information when setting up product
    • Improved performance of headset volume control
    • Audio link quality improved (eliminate Bluetooth packet loss)
    • Stability improvement

  • Release date:

    February 02, 2010
    Release version:3.22.22

    Details

    Service Pack 1 for Jabra Go 6400

    • Usability
    • Audio performance
Complete release history