Jabra Logo
Jabra Logo

Support resources

Documents

Document
Data sheet
Language
EnglishEnglish
Type
pdf
Size
267.5 KB
Download

Versioning

  • Jabra Direct versions 3.x and earlier will no longer be updated but can still be used.
  • Jabra Suite for Mac will no longer be updated but can still be used.
  • Jabra products and updates will only be released in the latest version of Jabra Direct.
  • Multiple versions of Jabra Direct cannot be installed and used simultaneously. Installing Jabra Direct version 4.x or later will automatically uninstall previous versions of Jabra Direct and Jabra Suite for Mac.

FAQs

Loading component...

Firmware and software

Loading component...

Latest release notes

Loading component...

Contact Jabra Support

  2. Jabra Direct

About us

  • Our Story
  • Careers
  • Sustainability
  • News and Press Releases
  • Jabra Blog
  • Case Studies
  • Our Story
  • Careers
  • Sustainability
  • News and Press Releases
  • Jabra Blog
  • Case Studies

Support resources

  • Product Support
  • User manuals
  • Bluetooth pairing guide
  • Compatibility Guide
  • How-to videos
  • Accessories
  • Identify your Product
  • Self Service Repair
  • Product Support
  • User manuals
  • Bluetooth pairing guide
  • Compatibility Guide
  • How-to videos
  • Accessories
  • Identify your Product
  • Self Service Repair

FAQs

  • What is a good headset for Skype?
  • What is a good headset for an iPhone?
  • Are Bluetooth headsets safe?
  • What is a good headset for Skype?
  • What is a good headset for an iPhone?
  • Are Bluetooth headsets safe?

Get in touch

  • Contact Jabra Sales
  • Online Orders
  • Register your Product
  • Become a Reseller
  • Enterprise End-of-Life Policy
  • Developer Zone
  • Contact Jabra Sales
  • Online Orders
  • Register your Product
  • Become a Reseller
  • Enterprise End-of-Life Policy
  • Developer Zone
GN logo
  • Trademarks
  • Safety and Warning
  • Cookie Policy
  • Change cookie consent
  • Declarations of Conformity
  • Commercial disclaimers
  • Privacy Policy
  • Security Center
  • Open Source Licenses
  • All categories
What is Jabra Direct?
What are automatic firmware updates?
How do automatic firmware updates work in Jabra Direct?
Can I use multiple versions of Jabra Direct simultaneously?
Where do I get the latest version of Jabra Direct?
Showing 5 of 15
File
Jabra Direct
Platform
macOS
Language
EnglishEnglish
Release date
2026/02/12
Version
6.27.03702
Download
Release note
File
Jabra Direct
Platform
Windows
Language
EnglishEnglish
Release date
2026/02/12
Version
6.27.03702
Download
Release note

  • Release date:

    February 12, 2026
    Release version:6.27.03702

    New Features:

    • Added support for Jabra Evolve3 75
    • Added support for Jabra Evolve3 85 

    Fixed:

    • In rare cases certain characters could cause Jabra Direct not to display the products correctly

  • Release date:

    December 04, 2025
    Release version:6.26.32801

    Fixed:

    • Jabra PanaCast 50 was not recognized by Jabra Direct in certain scenarios.

  • Release date:

    October 30, 2025
    Release version:6.25.29101

    New Features:

    • Co-existence with Jabra Plus for Jabra PanaCast 50
      • If a Jabra PanaCast 50 is enrolled and managed via Jabra Plus, it is not possible to make firmware updates or change settings.

    Security Updates:

    • Addressed the vulnerability related to CVE-2025-7783

  • Release date:

    July 31, 2025
    Release version:6.24.20901

    New Features:

    • User notifications regarding changes that affect the privacy protection of personal information when the PanaCast 50 is configured over Wi-Fi using WEP, WPA, or open networks.

    Fixed:

    • The Jabra Direct startup setting on computers was visible to end-users when configured via Jabra Xpress.

    Minor performance and stability improvements

  • Release date:

    June 11, 2025
    Release version:6.23.16101

    Fixed:

    • Resolved an issue that caused excessive network calls from Jabra Direct to the backend.
    • Fixed a softphone plugin issue that could, in some cases, lead to high CPU usage.

  • Release date:

    April 29, 2025
    Release version:6.22.11401

    New Features:

    • Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.

    Updated:

    • Zoom plugin upgraded to the latest version.
    • Enhanced the firmware update process for smoother operation.

    Fixed:

    • Resolved an issue where SideTone could disappear under specific conditions for certain devices.
    • Corrected an error where return code 18 was incorrectly displayed during firmware updates, preventing the update from proceeding.

    Security Updates:

    • Addressed the vulnerability related to CVE-2025-2783.

    Minor performance and stability improvements

  • Release date:

    January 23, 2025
    Release version:6.21.01701

    Fixed:

    • Resolved an issue giving false positive notifications in certain antivirus programs

  • Release date:

    January 13, 2025
    Release version:6.20.34801

    New Features:

    • Added support for Jabra Perform 75
    • Added support for settings adjustments of Jabra Evolve2 75 when connected via native Bluetooth

    Fixed:

    • An issue which caused repeated login notifications on macOS
    • An issue which caused Jabra PanaCast not to populate in the user interface after being rebooted
    • The correct error message is now displayed when a custom Intelligent Meeting Space name is already in use
    • An issue which caused managed custom device names not to properly display
    • A user interface issue when Jabra Link 400 dongle was removed during the pairing process
    • A user interface issue when pairing a Jabra Engage 55 connected via USB
    • A user interface issue in Intelligent Meeting Space setup

    Security Updates:

    • Updated SDK to 3.15.0
    • Updated PanaCast api dependency to latest version
    • Updated headless firmware updater dependency to latest version

    Minor performance and stability improvements

  • Release date:

    October 17, 2024
    Release version:6.19.28801

    Fixed:

    • Firmware update issues on macOS Sequoia (15.x)

    Minor performance and stability improvements

  • Release date:

    September 23, 2024
    Release version:6.18.26101

    Fixed:

    • Jabra Direct would launch in the foreground instead of being minimized on startup
Complete release history