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Jabra Case Study

Curing communication headaches at a health-tech start-up

HealthDr is a health-tech start-up which provides people with the tools to assess their medical condition quickly and easily, before using AI to offer them healthcare services in-line with their needs.

Key Facts

Industry:
Healthcare

Location:
Singapore

Software:
N/A

Website:
www.healthdr.asia

Products:

  • Jabra Evolve2 75
  • Jabra Speak 750
  • Jabra PanaCast 20

Frustrated with the poor quality and inflexible experience of online meetings which relied on in-built laptop mics or wired earphones and was negatively impacting client discussions, HealthDr realized they needed to upgrade their equipment. Recognizing the value of purpose-built equipment, HealthDr’s CEO, Mr Chan Joo Kwang approached the world’s leading professional audio brand – Jabra.

The solution

Jabra Evolve2 75

  • 8-mic technology
  • Up to 36 hours battery & fast charge
  • Jabra Advanced Active Noise Cancellation
Jabra Evolve2 75
Buy now Learn more

Jabra Speak 750

  • 360° omnidirectional sound pickup
  • Full duplex audio
  • HiFi speakers
Jabra Speak 750
Buy now Learn more

Jabra PanaCast 20

  • AI-enabled image enhancement
  • 4K Ultra-HD video
  • Portable and lightweight design
Jabra PanaCast 20
Buy now Learn more

By investing in wireless Evolve2 65, Evolve2 75 headsets and Speak2 speakerphones, HealthDr were able to offer their employees a crystal-clear audio experience, plus the freedom to move and work away from their desks. The advanced noise cancelling also helped to block any distracting background noise, so people could focus on what was important. Immediately efficiency levels rose as people no longer needed to continually enquire “did you hear me clearly?” or repeat themselves.

As well as investing in the audio quality of their online meetings, HealthDr saw the benefits of adding the outstanding personal video quality of PanaCast 20, to further improve and professionalize their online meeting experience.

“With Jabra, we have achieved a high level of professional communication internally and with our clients. The Jabra Speak 750 is truly a game changer. Previously, we found ourselves huddling close to one another to speak to the laptop mic. Now, we can have a more natural setup where everyone can sit comfortably and speak at ease.”

Chan Joo Kwang, CEO & Co-founder, HealthDr

Fatigue and miscommunication. Treatable symptoms of low-quality meetings.

When discussing symptoms and consulting on people’s health, clarity of communication is vital. Poor quality sound and video can lead to damaging miscommunication. When you are battling it across numerous consultations and calls, it also dramatically exacerbates meeting fatigue. So, an investment that limits the chances of miscommunication and lowers fatigue levels across healthcare professionals, was a no-brainer. The subsequent improvement was noticeable by internal staff, but also external partners and clients.

“I truly enjoy using Jabra solutions. The devices are so easy to use, and the performance exceeds my expectations in every way. I give them a 10 out of 10.”

Chan Joo Kwang, CEO & Co-founder, HealthDr

Sensitive data deserves complete security

Given the sensitive nature of data being handled, and confidential discussions being held device security is an essential requirement for HealthDr. PanaCast boasts a powerful Edge AI processor which handles everything within the device, ensuring no data needs to be stored – anywhere. Keeping everything and everyone safe from any potential cyber-attack.

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