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Case Study

Providing crystal-clear calls and accurate transcripts for contact centers

Acyan is part of the expanding Asurion Group, providing mobile device warranty and support services for Japanese mobile device users.

Every day, Aycan’s 740 representatives field an average of 6,000 calls across five locations in Japan.

Key Facts

Industry:
Technology (mobile services)
Software:
N/A
Location:
Japan
Website:
acyan.jp

When Acyan needed a flexible headset solution during the pandemic in 2020, they chose the Jabra Biz 2300 headset, designed for contact centers.

Providing excellent service while implementing new ways of working

The Biz 2300 headset offered the audio quality required in order for Aycan’s contact center agents to consistently provide excellent service, across thousands of calls. The headsets are also flexible enough for operators to use as they started to work from home during the pandemic.

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Clear audio with high-performance microphone improves speech recognition

The Jabra Biz 2300 headsets are equipped with high-performance microphones which pick up even faint voices clearly. The audio quality of the headsets also increases the accuracy of transcription services.

영업팀 연락하기

조직 및 특정 용도에 가장 적합한 솔루션을 얻으십시오. 저희 전문가들이 제품, 호환성 및 UC 배포에 관해 조언을 드릴 수 있습니다.

Jabra 무료 체험

현재 장치를 교체하거나 새로운 프로젝트를 수행하는 500명 이상의 직원을 둔 기업을 위해 무료 체험을 제공합니다. 이용약관이 적용됩니다.

기술 지원이 필요하십니까

제품 지원 및 보증 관련 질문은 사용자 설명서, 자주 묻는 질문, 동영상, 연락처 정보 등을 찾을 수 있는 지원 페이지를 방문하십시오.

지금 도움 받기

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