Release Note Jabra CC Agent App

RELEASED : September 26, 2017
VERSION : 2.0

  • Support for Jabra link 265
  • Support for Cisco Finesse call center softphone server ver. 11
  • Only support for Google Chrome from version 61

SOFTWARE RELEASE HISTORY

RELEASED : October 19, 2016
VERSION : 1.0

First release:

  • Jabra CC Agent App for Cisco Finesse call center softphone server ver. 11
  • Enables call center agents with Jabra BIZ 2300, BIZ 2400II and Link 260 to manage these Finesse features from the control box on the headset cord:
    • Record Call
    • Ready/Not Ready state (toggle)
    • Sign off