Details

• New feature: Room Insights for Jabra PanaCast* – room usage and max capacity compliance**
• Fixed: if the Manifest or Firmware URL was unselected and then reselected it did not repopulate the URL path
• Performance and stability improvements

* Requires Jabra PanaCast with firmware (0/1).3.8.15 or later
** Jabra Direct version 4.14.15119 or later is recommended

Details

• New feature: integrated and improved firmware recovery function (Jabra Direct for macOS)
• New feature: improved and integrated firmware updater (Jabra Direct for macOS)
• Performance and stability improvements (Jabra Direct for Windows and macOS)

Note: We expect macOS 11 (Big Sur) is supported in a release in week 51

Details

• New feature: forced update of existing non complaint passwords
• New feature: enforce strong password for new users
• Updated: firmware update performance for Jabra Biz 2400II USB BT, Jabra Speak 410 and Jabra Speak 510 – Jabra Direct for Windows only
• Updated: electron framework from version 6 to version 10 – Jabra Direct for Windows only
• Updated: angular framework from version 5 to version 10 – Jabra Direct for Windows only
• Updated: webpack framework from version 3 to version 4 – Jabra Direct for Windows only
• Updated: typescript framework from version 2.6.2 to version 4 – Jabra Direct for Windows only
• Performance and stability improvements

Details

• Fixed: issue where a face detection box could occur in the video picture in certain situation when using Jabra PanaCast (Jabra Direct for Windows only)

Details

• New feature: integrated and improved firmware recovery function (Jabra Direct for Windows only)
• Fixed: issue where connected devices did not display (Jabra Direct for Windows only)
• Performance and stability improvements (Jabra Direct for Windows only)

Details

• New feature: improved and integrated firmware updater for Windows (Jabra Direct only)
• Improved: product settings depended on each other (Windows and Jabra Direct only)
• Performance and stability improvements (Windows and Jabra Direct only)

Details

• New feature: icons in the side menu added
• Updated: device setting dependencies for certain products
• Updated: visualization of the softphone utilization/count 
• Performance and stability improvements
  
   

Details

Details

Details 
• Updated: moved firmware information from “Home” page to “Inventory” page.
• Updated: updated the UI for the inventory page.
• Fixed: issue where the inventory shows as blank when package has no devices.
• Performance and stability improvements

New supported products
• Jabra PanaCast

Details
 
• New feature: added product information section for Jabra PanaCast (only applicable for Jabra Direct)
• New feature: new Camera Adjustment panel to access the Jabra PanaCast settings for Image quality and Camera Adjustments in Jabra Direct main window (settings are available if Jabra Direct icon is disabled in system tray) (only applicable for Jabra Direct)
• Updated feature: enhanced Jabra PanaCast settings for Image Quality by adding the corresponding numerical value for the given image setting (only applicable for Jabra Direct)
• Updated: support for Avaya IX workplace Softphone (Windows only)
• Performance and stability improvements

Details

• Performance and stability improvements

Note: This release only updates the backend.

Details

• New feature: SmartSearch function on Device name, User name, and Computer name provides IT admin with overview of Jabra device usage
• New feature: preferred softphone support for Microsoft Teams, Zoom Meetings for Windows, and Mitel Communicator
• Updated: enhanced product listing for Poly and Sennheiser

*** Please upgrade to this version if you use Jabra Direct 2.0 in a proxy setup.***

Details

• Fix: Due to a security weakness in Proxy environments, we have decided to remove support of Proxy in Jabra Direct 2.0. Please reach out to support portal for guidance on resolution and alternatives.

Details

• Microsoft Teams application is visible in Jabra Direct UI (Windows)
• Updated: Zoom Meetings application is supported by Jabra Direct (Windows)
• Updated: NPS module (Windows, Mac)
• Performance and stability improvements

Details

• Fixed: Various UI issues
• Fixed: An installation issue on certain Windows 10 feature versions.
• Updated: Engage 75 - Time Synchronization is set to OFF after re-attaching the device
• Performance and stability improvements

Details

• New feature: We have added that you can send PC name and username to the Xpress backend. This is done in the Xpress administration. In the next release you will be able to search for this info
• New feature: Added proxy support - in some cases the proxy access requires a password and user name for access through the proxy server
• New feature: We now support on-prem deployment of Jabra Direct and Jabra Xpress – more info here: Install Docker Containers with firmware, settings, device images, and front & back end solution to manage Jabra devices: https://hub.docker.com/r/gnaudio/jabra-xpress-frontend
• Updated: User interface and related text
• Fixed: Jabra Direct did not open after rebooting the computer
• Fixed: Jabra Evolve 75 - issue updating the firmware using Jabra Link 370
• Performance and stability improvements

Details

• Updated: Added support for Microsoft Edge browser
• Fixed: Preferred softphone is blank if set by Jabra Xpress (applicable for Jabra Direct on macOS)
• Fixed: Welcome page is not shown if user is added by administrator at first login
• Fixed: Only one package is downloaded when user requests multiple packages
• Performance and stability improvements

Details

• Fixed: Incorrect audio bandwidth set for Jabra Engage 65/75
• Fixed: Incorrect time for base Powernap for Jabra Engage 65/75
• Performance and stability improvements

Details

• New feature: macOS support
• New feature: analytics of headset usage, background noise, simple speech analytics such as cross talk and silence, and many more elements*
• New feature: user adoption overview of deployed Jabra and non-Jabra devices
• New feature: optimized asset management for Jabra USB devices
• Update: optimized device setting updates and firmware updates for Jabra end-users
• Known issue: Jabra Engage 65 selection of voice guidance language unsupported
• Known issue: Jabra Engage 75 selection of voice guidance language unsupported
• Known issue: upload of image or ringtone with Jabra Engage 65 is supported in default format only (only applies to those with this feature enabled)
• Known issue: upload of image or ringtone with Jabra Engage 75 is supported in default format only (only applies to those with this feature enabled)
• Known issue: analytics graph is not supported in Microsoft Edge.
• Known issue: not able to downgrade firmware (Mac version only) (only applies to those with this feature enabled)

*Headset dependent. Currently the Jabra Engage 50 offers all analytic elements.

Supported OS

• Windows 7, 8, 8.1 and 10
• macOS 10.11-10.14

Supported browsers

• Microsoft Edge, Mozilla Firefox, Google Chrome and Apple Safari

Unsupported OS

• Windows XP

Unsupported browsers

• Microsoft Internet Explorer

Unsupported devices

• Jabra UC Voice 150, 250, 550 & 750 (version A is still supported)

NOTE:

• Windows and macOS users: from October 16, 2018 Jabra Xpress 2.0 (version 4.x or newer) replaces Jabra Xpress (version 15.x or earlier)
• Linux users: still require Jabra Xpress (not Jabra Xpress 2.0).

Read more here www.jabra.com/xpress

The following devices are currently not supported. Support is expected in Q4 2018.

• Jabra GN2000 USB
• Jabra GO 6400 Series
• Jabra Link 220
• Jabra Link 260
• Jabra Link 280
• Jabra Link 350
• Jabra Pro 925
• Jabra Link 30, 32, 33, 41, 43, 44
• Jabra Evolve 20 (selected versions are unsupported. Contact Jabra Enterprise support for further information)

Details

New product firmware:

• Added firmware for Jabra Engage 65/75 - V 1.9.15 for Windows and Linux
• Added firmware for Jabra Pro 9450/9460/9465/9470 - V 4.7.0 for Windows and Linux

Details

New product firmware:

• Added firmware for Jabra Engage 65/75 - V 1.9.13 for Windows and Linux
• Added firmware for Jabra Speak 810 - V 1.8.0 for Windows and Linux
• Added firmware for Jabra Biz 2400 11 CC - V 1.8.0 for Windows and Linux

Details

New product firmware:

• Added firmware for Jabra Pro 9450/9460/9465/9470 – v. 4.6.0 for Windows and Linux
• Added firmware for Jabra Pro 930 – v. 2.29.0 for Windows and Linux
• Added firmware for Jabra Evolve 40 – v. 3.9.0 for Windows
• Added firmware for Jabra Evolve 80 – v. 3.9.0 for Windows
• Added firmware for Jabra Speak 510 – v. 2.25.0 for Windows and Linux

Details

• Added support for Jabra Evolve 75e features included in FW 2.18.0
• Minor bug fixes

New products supported:

• Jabra Engage 65
• Jabra Engage 75

New product firmware:

• Added firmware for Jabra Engage 65 – v. 1.8.4 for Windows and Linux
• Added firmware for Jabra Engage 75 – v. 1.8.4 for Windows and Linux
• Added firmware for Jabra Evolve 75e – v. 2.18.0 for Windows and Linux
• Added firmware for Jabra Speak 410 – v. 1.12.0 for Windows and Linux
• Added firmware for Jabra Link 260 – v. 1.6.0 for Windows
• Added firmware for Jabra Handset 450 – v. 1.30.0 for Linux
• Added firmware for Jabra Evolve 20 SE – v. 3.2.0 for Linux

Details

New products and product firmware:

• Added firmware for Jabra Evolve 65 - v. 2.37.0, including new "Wired USB off" setting for Windows and Linux
• Added firmware for Jabra Handset 450 - v. 1.30.0 for Windows

Details

New products and product firmware:

• Added firmware for Jabra Evolve 20 SE - v. 3.2.0 for Windows
• Added firmware for Jabra UC Voice 750a - v. 1.26.0 for Windows
• Added firmware for Jabra Evolve 75e - v. 1.12.0 for Windows and Linux
• Added firmware for Jabra Evolve 75 - v. 2.0.0 for Linux
• Added support for Jabra Direct v. 3.10.1383.0

New features and enhancements:

• Minor stability improvements

Details

New products and product firmware:

Added firmware for:

• Jabra Link 370 - v. 1.18.0
• Jabra Evolve 75 - v. 2.0.0
• Jabra Motion UC v. 550a - v. 1.26.0

New features and enhancements:

• Audio Protection setting for Jabra Evolve 75
• CSR driver for Windows 10 security issue

Details

• Support for Linux (eLux)
• Minor bug fixes

Details

New added products and product firmware:

• Added support for Jabra Evolve 75
• Added new firmware for:
• Jabra Link 370 - v. 1.14.0
• Jabra Evolve 75 - v. 1.12.0
• Added support for Jabra Direct v. 3.8.689.0

New features and enhancements:

• Various stability and performance improvements

Details

New features and enhancements:

• Various stability improvements and minor updates

New added products and product firmware:

• Added support for Jabra Speak 710
• Added support for Jabra Link 370
• Added support for Jabra Direct v. 3.7.604
• Added new firmware for Jabra Pro 9400

Details

New added products and product firmware:

• Added support for Jabra Direct version 3.6.473

New softphone integration:

• Avaya Equinox 3.0 and later

Details

New features and enhancements:

• Setting to select a Preferred Softphone
• Setting to enable the user feedback notification in Jabra Direct
• Setting to manage Noise at Work options for Jabra Evolve series and Jabra Stealth UC
• Minor updates
• Setting for Hook Lifter Type for Jabra Pro 9460, 9465, and 9470 - default value changed to "Auto Detect" with firmware v. 4.1.1 (added January 23, 2017)

New added products and product firmware:

• Added support for Jabra Direct v. 3.6.361.0
• Added new firmware including the Noise at Work setting for:
  • Jabra Evolve 20 and 30 v. 3.0.0
  • Jabra Evolve 30 II v. 2.3.0
  • Jabra Evolve 40 and 80 v. 3.0.0
  • Jabra Evolve 65 v. 2.0.0
  • Jabra Stealth UC v. 2.7.0
• Added new firmware for:
  • Jabra Biz 2300 v. 2.6.0, including new value "Push to talk" for Custom button setting (added January 30, 2017)
  • Jabra Link 360 v. 2.43.0, including new setting Ringtone in Headset (added January 30, 2017)
  • Jabra Motion UC v. 3.80.0 (added January 30, 2017)
  • Jabra Motion Office v. 2.30.0 (added January 30, 2017)

Details

New Jabra Xpress features & enhancements

• Jabra Direct
  • New version 3.5.15371
• Evolve 30 II
  • New firmware 2.3.0
• Evolve series
  • Default mute reminder tone updated.

• New firmware 4.1.1
  
  • DECT Security certification
  • Speech to text optimized – automatically open audio link when speech to text program need it (based on microphone request)

Details

New added products

• Jabra Direct ver. 3.5 with improved UI

New Jabra Xpress features & enhancements

• New setting features for Jabra Direct
  • Option to show newsletter sign-up and product registration prompt
  • Option to show/hide formerly connected devices in Jabra Direct Dashboard

• Enhancement
  • Docking wireless headsets with old firmware in its base now triggers a firmware upgrade (if available).

Details

New added products & product firmware

• Product support for Jabra Jabra Biz 1500 - Firmware Version 1.2.0
• New feature for Jabra Link 230/260 – Name tag
• Added new firmware for:
  • Jabra Evolve 20/30 - Firmware Version 2.0.0
  • Jabra Dial 550 - Firmware Version 1.6.3
  • Jabra Speak 810 - Firmware Version 1.2.2
  • Jabra UC Voice 250 A - Firmware Version 1.27.0
  • Jabra Evolve 65 - Firmware Version 1.58.0
• Added supports for Jabra Direct 3.4.13140.0

New Jabra Xpress features & Enhancements

• Avaya Communicator for Lync driver enhancement regarding detection

Details

New added products & product firmware

• Support for Jabra Speak 810 incl. firmware 1.16
• New feature for Jabra Pro 9400 series “Ultra Low Power setting” incl. in firmware 3.19.2
• Added new firmware for:
• Handset 450 - Firmware Version 1.26.0
• Pro 930 - Firmware Version 2.23.0
• Pro 9400 (9450, 9460,9470) - Firmware Version 3.19.2
• Link 280 - Firmware Version 1.43.0
• Biz 2400 USB Mono - Firmware Version 1.45.0
• Biz 2400 UCB Duo - Firmware Version 1.45.0
• Motion Office - Firmware Version 2.20.0
• Motion - Firmware Version 3.72.0
• Link 230 - Firmware Version 1.5.0
• Link 260 - Firmware Version 1.5.0
• Added supports for Jabra Direct 3.3.12731.0

New Jabra Xpress features & Enhancements

• Link 360 - Updated default setting for "Auto pairing" to Disabled
• IBM SameTime - Fix for Certificate pop-up issue
• Skype for Business - Support for Skype for Business 2016

Details

New Jabra Xpress features & Enhancements

• New deployment method via local file server to give IT admin extra flexibility
• Jabra Audio Device Dashboard a real lifecycle management tool to populate status reports, devices inventory, forecasts
• Removed Silverlight dependencies for broader browser support
• Jabra Xpress customer database moved over to our CRM system
• Document Updates
  • Jabra Xpress User manual
  • FAQ
  • Jabra Xpress Presentation
  • Jabra Xpress Data Sheet

Details

New added products & product firmware

• Added supports for Jabra Direct Ver. 3.2.11229.0
• http://www.jabra.com/direct

New Jabra Xpress features & Enhancements

• Changed Jabra Handset 450 Cisco name to Jabra Handset 450
• Jabra Device Updater (JDU) fixes
• Feature “Managed by Jabra" is not updating the firmware to the JDU for all devices
• Jabra GO 6470 firmware update issue - Device was not getting updated.
• For Jabra Stealth UC, JDU not popping up for firmware (language) update when device is interrupted (device is unplugged from PC) during the update
• Device is interrupted (device is unplugged from PC) during the countdown period of JDU upgrade, then the JDU is hang.
• Jabra WMI Provider Version 1.5.0
• Document Updates
• Jabra Xpress User manual
• Microsoft SCCM test of Jabra WMI Provider
• FAQ
• Jabra Xpress Presentation
• Jabra Xpress Data Sheet

Details

New added products & product firmware

• Added support for Jabra Biz 2400 II, Biz II CC, Supreme UC, Stealth UC and Link 860
• Added new firmware support for:
• Jabra Biz 2300 Value Pack 1 Firmware Ver. 2.2.0
• Jabra Motion Office Firmware Ver. 2.13.0
• Jabra Pro 9400 Firmware Ver. 3.13.2
• Jabra Link 850 Firmware Ver. 2.2.5
• Jabra Evolve 40/80 Value Pack 1 Firmware Ver. 2.2.0

• Added supports for Jabra Direct Ver. 3.1.10355.0
• http://www.jabra.com/direct

New Jabra Xpress features & Enhancements

• Updated Jabra Biz 2300 to support - Name tag feature
• Updated Jabra logo
• Fixed WMI Configuration Time Stamp value
• Added "Intelligent call transfer" feature
• Added minimum FW check for Stealth
• Updated WMI for Name tag support

Details

New added products & product firmware

• Added new firmware support for Jabra Link 360 Firmware Ver. 1.24.0
• http://www.jabra.com/headsets-and-speakerphones/all-products/accessories

• Added support for Jabra Direct*
• http://www.jabra.com/direct

*Note: Jabra Direct replace Jabra PC Suite applications

New Jabra Xpress features & Enhancements

• Updated end-user license agreement (EULA)
• Update help text
• Minor stability improvement

Details

New added products & product firmware

• Jabra Evolve Series http://www.jabra.com/Products/PC_Headsets/Jabra_EVOLVE__Series
• Evolve 20 Firmware Ver. 1.26.0
• Evolve 30 Firmware Ver. 1.26.0
• Evolve 40 Firmware Ver. 1.29.1
• Evolve 80 Firmware Ver. 1.29.1
• Jabra Biz 2300 Firmware Ver. 1.20.0
• http://www.jabra.com/Products/Wired_Headsets/Jabra_BIZ__2300__Series
• Jabra Link 230 and 260 Firmware Ver. 1.4.0
• http://www.jabra.com/headsets-and-speakerphones/all-products/accessories
• Jabra Link 265 Firmware Ver. 1.8.0
• http://www.jabra.com/headsets-and-speakerphones/all-products/accessories
• Jabra Pro 9400 Series Firmware Ver. 3
• http://www.jabra.com/Products/Wireless_Headsets/Jabra_PRO__9400_Series

• Added support for Jabra PC Suite 2.17.9970
• http://www.jabra.com/Support/jabra-PC-suite

New Jabra Xpress features & Enhancements

• Minor stability improvement

Details

New added products & product firmware

• Added new firmware support for Jabra Dial 550 (ver. 1.5)
• http://www.jabra.com/Products/Wired_Headsets/Jabra_DIAL__550_Series/Jabra_DIAL_550
• Added support for Jabra PC Suite 2.16.9388
• http://www.jabra.com/Support/jabra-PC-suite

New Jabra Xpress features & Enhancements

• Fix for Jabra Device Updater to allow device updates outside business hours or when PC in Sleep Mode or lock screen
• Reverted Jabra Evolve Link 20, Evolve Link 40, Evolve Link 80 device support

Details

New added products & product firmware

• Added Jabra Evolve Link 20, Evolve Link 40, Evolve Link 80 and Evolve Link 65 device support
• http://www.jabra.com/Products/PC_Headsets/Jabra_EVOLVE__Series
• Added new firmware support for Jabra Link 280, Biz 2400, Pro 930, Pro 9470, Pro 9460, Pro 9450
• http://www.jabra.com/Products/Adapters/UC_Enablers/Jabra_Link_280_USB_Adapter
• http://www.jabra.com/Products/Wired_Headsets/Jabra_BIZ__2400__Series
• http://www.jabra.com/support/jabra-pro-930_930-65-509-105
• http://www.jabra.com/products/wireless_headsets/jabra_pro__9400_series
• Added support for Jabra PC Suite 2.15.8937
• http://www.jabra.com/Support/jabra-PC-suite

New Jabra Xpress features & Enhancements

• Emergency number disclaimer text added to Jabra Link 260, 265, Biz 2300
• Minor stability improvement for Jabra Motion Office and “Jabra Device Updater”

Details

New added products & product firmware

• Added Jabra LINK 230 & 260 device support
• http://www.jabra.com/Products/Adapters/UC_Enablers/Jabra_Link_230
• http://www.jabra.com/Products/Adapters/UC_Enablers/Jabra_Link_260
• Added No-function functionality in “Custom Buttons” for Biz 2300, Link 260 and Link 265
• http://www.jabra.com/products/wired_headsets/jabra_biz__2300__series
• http://www.jabra.com/Products/Adapters/UC_Enablers/Jabra_Link_260
• http://www.jabra.com/support/jabra-link-265-usbqd-training-cable_265-09#
• Split for "Jabra Pro 925" device - single and dual
• http://www.jabra.com/support/jabra-pro-925_925-15-508-185

New Jabra Xpress features & Enhancements

• Minor stability improvement for “Jabra Device Updater”
• Online manual updated with power plug option
• Support for “Leave unchanged” option for Text Box control

Details

New added products & product firmware

• Added Jabra Link 265 device support with firmware version 1.7.1
• http://www.jabra.com/support/jabra-link-265-usbqd-training-cable_265-09#
• Added Jabra Motion Headset device support with firmware version 1.39.0
• http://www.jabra.com/products/wireless_headsets/jabra_motion_uc_series/jabra_motion_uc
• Added new firmware 2.10.0 for Jabra Speak 510
• http://www.jabra.com/Products/PC_Headsets/Jabra_SPEAK__510_Series
• Added new firmware 2.2.2 for Jabra Link 850
• http://www.jabra.com/Products/Accessories/Audio_Enhancers/Jabra_LINK_850
• Added new firmware 1.4.4 for Pro 925/935
• http://www.jabra.com/support/jabra-pro-925_925-15-508-185
• http://www.jabra.com/support/jabra-pro-935_935-15-509-185
• Updated Biz 2300 to support
• Entering phone numbers - Voice dial, Speed dial and Emergency dial
• Custom button actions
• http://www.jabra.com/products/wired_headsets/jabra_biz__2300__series

New Jabra Xpress features & Enhancements

• Updated WMI PROVIDER to list MS devices

Details

New added products & product firmware

• Add Jabra Pro 925/35 (Wireless 2G4 Headset for Desk Phone/ PC phones).
• http://www.jabra.com/Products/Wireless_Headsets/Jabra_PRO__900_Series
• Add Jabra Motion Office (A professional wireless Bluetooth headset - Features multiple phone connectivity).
• http://www.jabra.com/Products/Wireless_Headsets/Jabra_MOTION_UC_Series/Jabra_MOTION_OFFICE

New Jabra Xpress features & Enhancements

• Minor stability improvement for Jabra Dial 550 (Region selection).
• Minor stability improvement for Jabra Pro 9400 series and Jabra GO 6400 series during firmware update.

Details

• Minor stability improvement for Jabra Pro 9400 series and Jabra GO 6400 series when selecting “Language pack” option.

Details

New Jabra Xpress features & Enhancements

• Allow device update (product firmware) without external PC power supply connected e.g. for laptop PCs.

  New added products & product firmware

• Add Jabra Dial 550 (USB handset)
• http://www.jabra.com/products/wired_headsets/jabra_dial__550_series
• New firmware for Jabra Pro 9400 series Ver. 3.11.2
• http://www.jabra.com/Support/release-notes/release-note-jabra-pro-9400

New added Applications & integration drivers

• Update Jabra PC Suite to ver. 2.14.5888
• http://www.jabra.com/Support/release-notes/release-note-jabra-pc-suite

Details

New added products & product firmware

• Add Jabra UC Voice 150a, 250a, 550a and 750a variants (UC USB headsets)
• http://www.jabra.com/Products/Wired_Headsets/Jabra_UC_VOICE__750_Series/Jabra_UC_Voice_750_Mono_Dark
• New firmware for Jabra Link 850  ver. 1.8.1 (Desk phone and USB amplifier)
• http://www.jabra.com/Support/release-notes/release-note-jabra-link-850

New added Applications & integration drivers

• Update Jabra PC Suite to ver. 2.13.4910
• http://www.jabra.com/Support/release-notes/release-note-jabra-pc-suite

Details

New added products & product firmware

• New firmware for Jabra LINK 360  ver. 1.22.0 (Bluetooth USB dongle)
• http://www.jabra.com/Support/release-notes/release-note-jabra-link-360
• New firmware for Jabra Speak 510 ver. 2.7.0 (Bluetooth & USB speakerphone)
• http://www.jabra.com/Support/release-notes/release-note-jabra-speak-510
• Rename product Jabra GO 6430 (Link 350) to Jabra Link 350 (GO 6430)
• Rename product Jabra Link 360 / Supreme to Jabra Link 360

New added Applications & integration drivers

• Update Jabra PC Suite to ver. 2.13.4910
• http://www.jabra.com/Support/release-notes/release-note-jabra-pc-suite

Details

New added products & product firmware

• Add Jabra Handset 450 Cisco and Jabra Speak 450 Cisco
• http://www.jabra.com/products/accessories/jabra_handset_450_for_cisco_series/handset_450_for_cisco_dark
• http://www.jabra.com/products/pc_headsets/jabra_speak_450_for_cisco_series/speak_450_for_cisco_dark