Release version: Frontend: 5.2.21401; Backend: 5.2.21401; Jabra Direct Windows: 6.5.31801; Jabra Direct macOS: 6.5.31801
Release date: November 17, 2022
Details
• New feature: added support for Jabra Evolve2 buds
• New feature: full call control support for Zoom macOS client (Jabra Direct only)
• Updated: UI firmware update flow when using Automatic device updates (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: Frontend: 5.2.21401; Backend: 5.2.21401; Jabra Direct Windows: 6.4.28501; Jabra Direct macOS: 6.4.28501
Release date: October 20, 2022
Details
New feature: Microphone boom arm position setting available under Settings, turned off per default. Feature only available for Jabra Engage 40, Engage 50 & Engage 50 II.
New feature: Support for Jabra Perform 45 product
Updated: UI text in Settings pane (Jabra Direct only)
Fixed: continuous firmware update loop of Jabra Pro 930 and Jabra Motion Office (Jabra Direct only)
Fixed: successful firmware update UI notification showing a ! for Jabra Evolve2 65 and Jabra Engage 75 in certain scenarios (Jabra Direct only)
Fixed: after update of Jabra Direct on macOS old version number was shown in the About section (Jabra Direct only)
Fixed: incorrect firmware update feedback on macOS for Jabra Engage 50 and Jabra Engage 65 (Jabra Direct only)
Fixed: not able to send analytics to Jabra Xpress on macOS for Jabra PanaCast 50 (Jabra Direct only)
Fixed: missing microphone toggle button during firmware update of Jabra PanaCast (Jabra Direct only)
Fixed: wrong error code for Evolve 65t on macOS when headset is on low battery (Jabra Direct only)
Performance and stability improvements (Jabra Direct only)
Release version: Frontend: 5.2.21401; Backend: 5.2.21401; Jabra Direct Windows: 6.3.22201; Jabra Direct macOS: 6.3.22201
Release date: August 15, 2022
Details
• Updated: UI text messages for certain error codes (Jabra Direct only)
• Updated: scheduled firmware update performance and UI (Jabra Direct only)
• Fixed: not able to update Jabra PanaCast 50 on macOS (Jabra Direct only)
• Fixed: after uploading a ringtone it was not possible to change other settings or save a configuration (Jabra Direct only)
• Fixed: not possible to recover Jabra Engage 50 in all scenarios, after a firmware update interruption (Jabra Direct only)
• Fixed: uploading a ringtone to Jabra Engage 75 could get stuck (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: Frontend: 5.2.21401; Backend: 5.2.21401; Jabra Direct Windows: 6.2.18901; Jabra Direct macOS: 6.2.18901
Release date: August 08, 2022
Details
Release version: Frontend: 5.1.17202; Backend: 5.1.17202; Jabra Direct Windows: 6.2.18901; Jabra Direct macOS: 6.2.18901
Release date: July 14, 2022
Details
• Updated: UI performance for camera controller (Jabra Direct only)
• Updated: Automatic Device Update default value is OFF instead of ON, on a fresh Jabra Direct installation (Jabra Direct only)
• Fixed: call control with Zoom not working if Zoom was launched prior to Jabra Direct (Jabra Direct only)
• Fixed: Zoom not available as Preferred Softphone when certain Zoom MSI files was used for deployment (Jabra Direct only)
• Fixed: UI bugs in firmware update mode (Jabra Direct only)
• Fixed: firmware update timer was not cancelled in all scenarios if set in certain ways in Jabra Xpress (Jabra Direct only)
• Fixed: firmware update notification was not presenting in certain scenarios if local time and admin time was different (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: Frontend v5.1.17202, Backend v5.1.17202, Analytics v5.1.17202, Jabra Direct Windows: 6.1.13901; Jabra Direct macOS: 6.1.13901
Release date: June 27, 2022
Details
Release version: Frontend: 5.0.12201; Backend: 5.0.12201; Jabra Direct Windows: 6.0.12901; Jabra Direct macOS: 6.0.12901
Release date: May 17, 2022
Details
• Updated: firmware updater on macOS (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: Frontend: 5.0.12201; Backend: 5.0.12201; Jabra Direct Windows: 5.13.11201; Jabra Direct macOS: 5.13.11201
Release date: May 09, 2022
Details
Release version: Frontend: Frontend 4.20.05402; Backend: 4.20.05402; Jabra Direct Windows: 5.13.11201; Jabra Direct macOS: 5.13.11201
Release date: April 28, 2022
Details
• Updated: Jabra Direct will prompt the user with an available update if the connected headset or base is not using the latest firmware (Jabra Direct only)
• Fixed: issue updating Jabra Pro 925/935 on macOS (Jabra for macOS only)
• Fixed: recurring Windows pop-up “Go to updates” (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: Frontend: Frontend 4.20.05402; Backend: 4.20.05402; Jabra Direct Windows: 5.12.06601; Jabra Direct macOS: 5.12.06601
Release date: March 16, 2022
Details
• Updated: automatic device firmware update added for all supported products in Jabra Xpress*
o Start firmware automatically (5 minutes after a new firmware is registered in Jabra Direct for a given device)
o Option for users to temporarily postpone a firmware update for 15 minutes, 1 hour or 4 hours
o Option to automatically start firmware update if laptop is disconnected from charger
o Automatic update time interval
• Fixed: Jabra Xpress package name in some case was missing after minimizing and reopening the Jabra Direct tray icon (Jabra Direct only)*
• Fixed: custom Xpress package name in some cases was not reflected correctly in Jabra Direct (Jabra Direct only)*
• Performance and stability improvements
*Requires Jabra Direct 5.12.06601 to be deployed.
Release version: Frontend: 4.19.03802; Backend: 4.19.03802; Jabra Direct Windows: 5.11.01302; Jabra Direct macOS: 5.11.01302
Release date: February 14, 2022
Details
Release version: Frontend: 4.18.02102; Backend: 4.18.02102; Jabra Direct Windows: 5.11.01302; Jabra Direct macOS: 5.11.01302
Release date: January 26, 2022
Details
• Updated: latest NGINX version implemented
• Performance and stability improvements
Release version: Frontend: 4.17.60933; Backend: 4.17.34401; Jabra Direct Windows: 5.11.01302; Jabra Direct macOS: 5.11.01302
Release date: January 19, 2022
Details
• Updated: Zoom plug-in (Jabra Direct only)
o Possible to end a Zoom meeting with the answer/end button.
o Start meeting with muted microphone
• Fixed: certain product images and settings was not displayed correctly (Jabra Direct only)
• Fixed: in Proxy setup certain devices as Jabra Handset 450, Jabra Pro 900 and Jabra Pro 9400 series settings was not displayed (Jabra Direct only)
• Fixed: Tray menu list could not be closed correctly (Jabra Direct only)
• Fixed: issue changing language on certain devices (Jabra Direct only)
• Fixed: not being able to save Jabra Panacast settings (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: Frontend: 4.17.60933; Backend: 4.17.34401; Jabra Direct Windows: 5.10.2; Jabra Direct macOS: 5.10.2
Release date: December 14, 2021
Details
• Fixed: in rare cases current version and update button was not displayed in Jabra Direct
• New feature: Jabra PanaCast 50* option to configure proxy support settings for the Ethernet cable (Jabra Direct only)
• Fixed: Jabra PanaCast camera preview showed black screen (Jabra Direct only)
• Fixed: Jabra Link 360 was unable to pair in certain cases (Jabra Direct only)
• Fixed: Jabra Direct crashed when extracting a Jabra Diagnostic Report in rare cases (Jabra Direct only)
• Fixed: Jabra Direct displayed incorrect release note URLs in certain cases (Jabra Direct only)
• Fixed: Jabra Engage 65/75 issue when uploading custom ringtone (Jabra Direct only)
• Performance and stability improvements
*Jabra PanaCast 50 requires firmware version 1.14.2 or later
Release version: Frontend: 4.17.60933; Backend: 4.17.60933; Jabra Direct Windows: 5.9.55495 Jabra Direct macOS: 5.9.55495
Release date: November 17, 2021
Details
Release version: Frontend: 4.17.57336; Backend: 4.17.54803; Jabra Direct Windows: 5.9.55495 Jabra Direct macOS: 5.9.55495
Release date: October 28, 2021
Details
Release version: Frontend: 4.17.54803; Backend: 4.17.54803; Jabra Direct Windows: 5.9.55495 Jabra Direct macOS: 5.9.55495
Release date: October 18, 2021
Details
Release version: Frontend: 4.17.54803; Backend: 4.17.54803; Jabra Direct Windows: 5.8.49513 Jabra Direct macOS: 5.8.49513
Release date: October 14, 2021
Details
Release version: frontend 4.16.43264; backend 4.16.43264; Jabra Direct Windows: 5.8.49513 Jabra Direct macOS: 5.8.49513
Release date: September 16, 2021
Details
• New feature: added proxy support (System and user level proxy configuration) (Jabra Direct only)
• New feature: added support for ARM for the following products: Jabra Biz 2400II CC, Jabra Biz 2300 USB, Jabra Biz 1500 USB, Jabra Evolve 20/20SE/30/30II/40/80,
Jabra Evolve 2 30/4065/85, Jabra Engage 50/65/75, Jabra Pro 9450/9460/9465/9470 series, Jabra PanaCast, Jabra PanaCast 20, Jabra PanaCast 50 and Jabra Link 380 (Jabra Direct only)
• Fixed: continuously checking for updates (Jabra Direct only)
• Updated: option to select Microsoft Teams as preferred softphone on macOS (Jabra Direct for macOS only)
• Updated: minor UI updates (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: frontend 4.16.43264; backend 4.16.43264; Jabra Direct Windows: 5.7.45144 Jabra Direct macOS: 5.7.45144
Release date: August 18, 2021
Details
Release version: frontend 4.16.43264; backend 4.16.43264; Jabra Direct Windows: 5.6.43171 Jabra Direct macOS: 5.6.43171
Release date: July 28, 2021
Details
Release version: frontend 4.15.37978; backend 4.15.37978; Jabra Direct Windows: 5.6.43171 Jabra Direct macOS: 5.6.43171
Release date: July 27, 2021
Details
Release version: frontend 4.15.37978; backend 4.15.37978; Jabra Direct Windows: 5.5.39795 Jabra Direct macOS: 5.5.39795
Release date: June 30, 2021
Details
Release version: frontend 4.15.37978; backend 4.15.37978; Jabra Direct Windows: 5.5.37716 Jabra Direct macOS: 5.5.37716
Release date: June 15, 2021
Details
• New supported product: Jabra PanaCast 50Release version: Release version: frontend 4.13.26288; backend 4.13.26276; Jabra Direct Windows: 5.4.33519 Jabra Direct macOS: 5.4.33519
Release date: May 17, 2021
Details
• Updated: Avaya one X integration – Windows only (Jabra Direct for Windows only)
• Updated: Lync integration – Windows only (Jabra Direct for Windows only)
• Updated: SDK integration – Windows only (Jabra Direct for Windows only)
• Updated: Jabra Evolve2 30 is visible during a firmware update process (Jabra Direct only)
• Fixed: crash in certain cases running a Mac with Japanese language (Jabra Direct only)
• Fixed: Bluetooth pairing list might be empty when connecting a supported Bluetooth device (Jabra Direct only)
• Fixed: issue where Jabra Link 370 Teams version may not be able to recover if in firmware update mode (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Release version: Release version: frontend 4.13.26288; backend 4.13.26276; Jabra Direct Windows: 5.2.20825 Jabra Direct macOS: 5.2.20825
Release date: March 23, 2021
Details
• Updated: analytics section updated
• Updated: Jabra Direct version is now searchable in the search functionality
• Updated: inventory now shows 3rd party devices separately
• Updated: devices retained in firmware update mode is shown in a separate section above the regular list
• Fixed: duplicates are in some cases shown in the search result.
• Fixed: rare cases of incorrect softphone count
• Performance and stability improvements
Release version: Release version: frontend 4.12.19473; backend 4.12.19474; Jabra Direct Windows: 5.2.20825 Jabra Direct macOS: 5.2.20825
Release date: February 18, 2021
Details
Release version: Release version: frontend 4.12.19473; backend 4.12.19474; Jabra Direct Windows: 5.1.19836 Jabra Direct macOS: 5.1.19836
Release date: January 25, 2021
Details
• Updated: removed 3rd party vendor headsets from device overview (Jabra Direct only)
• Updated: minor UI updates (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)
Note: Jabra Direct for macOS requires macOS version 10.15.x or later
Release version: Release version: frontend 4.12.19473; backend 4.12.19474; Jabra Direct Windows: 5.0.17635 Jabra Direct macOS: 5.0.17635
Release date: January 20, 2021
Details
• Updated: password length changed to minimum 10 characters
• Updated: minor UI updates
• Performance and stability improvements
Release version: Release version: frontend 4.0.15471; backend 4.0.15121; Jabra Direct Windows: 5.0.17635 Jabra Direct macOS: 5.0.17635
Release date: December 17, 2020
Details
• Updated: user experience is enhanced with new UI (Jabra Direct)
• Updated: added support for macOS 11.x/Big Sur* and Apple M1 Chip** (Jabra Direct for macOS only)
• Fixed: during a firmware update the first option in the language list was not preselected (Jabra Direct)
• Performance and stability improvements (Jabra Direct)
*Jabra Direct for macOS is optimized for macOS 10.15.x and macOS 11.x
** Requires Rosetta 2 to be installed on the computer. The user will be prompted automatically to install this application when installing Jabra Direct.
Release version: frontend 4.0.15471; backend 4.0.15121; Jabra Direct Windows: 4.14.15119 Jabra Direct macOS: 4.14.15119
Release date: November 26, 2020
Details
• New feature: Room Insights for Jabra PanaCast* – room usage and max capacity compliance**
• Fixed: if the Manifest or Firmware URL was unselected and then reselected it did not repopulate the URL path
• Performance and stability improvements
* Requires Jabra PanaCast with firmware (0/1).3.8.15 or later
** Jabra Direct version 4.14.15119 or later is recommended
Release version: Version frontend: 4.0.13801; Version backend: 4.0.13849; Jabra Direct Windows: 4.14.15119; Jabra Direct macOS: 4.14.15119
Release date: November 18, 2020
Details
• New feature: integrated and improved firmware recovery function (Jabra Direct for macOS)
• New feature: improved and integrated firmware updater (Jabra Direct for macOS)
• Performance and stability improvements (Jabra Direct for Windows and macOS)
Note: We expect macOS 11 (Big Sur) is supported in a release in week 51
Release version: Version frontend: 4.0.13801; Version backend: 4.0.13849; Jabra Direct Windows: 4.0.13615; Jabra Direct macOS: 4.0.6820
Release date: November 02, 2020
Details
• New feature: forced update of existing non complaint passwords
• New feature: enforce strong password for new users
• Updated: firmware update performance for Jabra Biz 2400II USB BT, Jabra Speak 410 and Jabra Speak 510 – Jabra Direct for Windows only
• Updated: electron framework from version 6 to version 10 – Jabra Direct for Windows only
• Updated: angular framework from version 5 to version 10 – Jabra Direct for Windows only
• Updated: webpack framework from version 3 to version 4 – Jabra Direct for Windows only
• Updated: typescript framework from version 2.6.2 to version 4 – Jabra Direct for Windows only
• Performance and stability improvements
Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.12443; Jabra Direct macOS: 4.0.6820
Release date: October 14, 2020
Details
• Fixed: issue where a face detection box could occur in the video picture in certain situation when using Jabra PanaCast (Jabra Direct for Windows only)
Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.11531; Jabra Direct macOS: 4.0.6820
Release date: October 08, 2020
Details
• New feature: integrated and improved firmware recovery function (Jabra Direct for Windows only)
• Fixed: issue where connected devices did not display (Jabra Direct for Windows only)
• Performance and stability improvements (Jabra Direct for Windows only)
Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.8560; Jabra Direct macOS: 4.0.6820
Release date: June 23, 2020
Details
• New feature: improved and integrated firmware updater for Windows (Jabra Direct only)
• Improved: product settings depended on each other (Windows and Jabra Direct only)
• Performance and stability improvements (Windows and Jabra Direct only)
Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.6933; Jabra Direct macOS: 4.0.6820
Release date: April 20, 2020
Details
Release version: Version frontend: 4.0.6910; Version backend: 4.0.6909; Jabra Direct Windows: 4.0.6933; Jabra Direct macOS: 4.0.6820
Release date: March 13, 2020
Details
• Updated: UI with new dashboard with additional information on inventory overview, latest firmware, current managed firmware and installed versions as pie chartRelease version: Version frontend: 4.0.6364; Version backend: 4.0.6347; Jabra Direct Windows: 4.0.6464; Jabra Direct macOS: 4.0.6464
Release date: January 27, 2020
Details
• New feature: Ability to save/reset Image Quality settings for Jabra PanaCast (available in Jabra Direct)Release version: Version frontend: 4.0.6364; Version backend: 4.0.6347; Jabra Direct Windows: 4.0.6206; Jabra Direct macOS: 4.0.6206
Release date: January 10, 2020
Details
• Updated: moved firmware information from “Home” page to “Inventory” page.
• Updated: updated the UI for the inventory page.
• Fixed: issue where the inventory shows as blank when package has no devices.
• Performance and stability improvements
New supported products
• Jabra PanaCast
Release version: Version frontend: 4.0.5581; Version backend: 4.0.6184; Jabra Direct Windows: 4.0.6206; Jabra Direct macOS: 4.0.6206
Release date: December 17, 2019
Details
• New feature: added product information section for Jabra PanaCast (only applicable for Jabra Direct)
• New feature: new Camera Adjustment panel to access the Jabra PanaCast settings for Image quality and Camera Adjustments in Jabra Direct main window (settings are available if Jabra Direct icon is disabled in system tray) (only applicable for Jabra Direct)
• Updated feature: enhanced Jabra PanaCast settings for Image Quality by adding the corresponding numerical value for the given image setting (only applicable for Jabra Direct)
• Updated: support for Avaya IX workplace Softphone (Windows only)
• Performance and stability improvements
Release version: Version frontend: 4.0.5581; Version backend: 4.0.6184; Jabra Direct Windows: 4.0.5484; Jabra Direct macOS: 4.0.5485
Release date: December 09, 2019
Details
• Performance and stability improvements
Note: This release only updates the backend.
Release version: Version frontend: 4.0.5581; Version backend: 4.0.5587; Jabra Direct Windows: 4.0.5484; Jabra Direct macOS: 4.0.5485
Release date: October 21, 2019
Details
Release version: Windows - 4.0.5484, macOS - 4.0.5485
Release date: October 01, 2019
*** Please upgrade to this version if you use Jabra Direct 2.0 in a proxy setup.***
Details
Release version: Jabra Direct Windows: 4.0.5390; Jabra Direct macOs: 4.0.5389
Release date: September 11, 2019
Details
Release version: Version frontend: 4.0.4521; Version backend: 4.0.4468; Jabra Direct Windows: 4.0.4873; Jabra Direct macOs: 4.0.4843
Release date: June 21, 2019
Details
Release version: Version frontend: 4.0.4342; Version backend: 4.0.4336; Jabra Direct Windows: 4.0.4380; Jabra Direct macOs: 4.0.4381
Release date: March 11, 2019
Details
Release version: 4.0.3757
Release date: January 16, 2019
Details
Release version: 4.0.3524
Release date: October 30, 2018
Details
Release version: 4.0.3524
Release date: October 16, 2018
Details
*Headset dependent. Currently the Jabra Engage 50 offers all analytic elements.
Supported OS
Supported browsers
Unsupported OS
Unsupported browsers
Unsupported devices
NOTE:
Read more here www.jabra.com/xpress
The following devices are currently not supported. Support is expected in Q4 2018.
Release version: 15.0.2038.4
Release date: September 26, 2018
Details
New product firmware:
Release version: 15.0.2038.3
Release date: July 24, 2018
Details
New product firmware:
Release version: 15.0.2038.2
Release date: May 15, 2018
Details
New product firmware:
Release version: 15.0.2038.1
Release date: April 25, 2018
Details
New products supported:
New product firmware:
Release version: 14.0.1168.5
Release date: February 06, 2018
Details
New products and product firmware:
Release version: 14.0.1168.4
Release date: January 16, 2018
Details
New products and product firmware:
New features and enhancements:
Release version: 14.0.1168.3
Release date: November 03, 2017
Details
New products and product firmware:
Added firmware for:
New features and enhancements:
Release version: 14.0.1168.1
Release date: September 20, 2017
Details
New features and enhancements:Release version: 13.0.385.8
Release date: May 16, 2017
Details
New added products and product firmware:
New features and enhancements:
Release version: 13.0.385.6
Release date: April 07, 2017
Details
New features and enhancements:
New added products and product firmware:
Release version: 13.0.385.4
Release date: March 01, 2017
Details
New added products and product firmware:
New softphone integration:
Release version: 13.0.385
Release date: January 11, 2017
Details
New features and enhancements:
New added products and product firmware:
Release version: 12.1
Release date: October 17, 2016
Details
New Jabra Xpress features & enhancements
Release version: 12.0.14573
Release date: September 20, 2016
Details
New added products
New Jabra Xpress features & enhancements
Release version: 11.0.12913.0
Release date: May 04, 2016
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 11.0.12913.0
Release date: March 10, 2016
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 10.0.12784.0
Release date: January 28, 2016
Details
New Jabra Xpress features & Enhancements
Release version: 8.1.11425.0
Release date: October 29, 2015
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 5.0.10421.0
Release date: July 22, 2015
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 5.0.10075.0
Release date: April 13, 2015
Details
New added products & product firmware
*Note: Jabra Direct replace Jabra PC Suite applications
New Jabra Xpress features & Enhancements
Release version: 4.0.10027.0
Release date: March 20, 2015
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 3.0.9479.0
Release date: December 22, 2014
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 3.0.9005.0
Release date: October 28, 2014
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 3.0.8211.0
Release date: September 19, 2014
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 3.0.7205.0
Release date: August 04, 2014
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 3.0.7085.0
Release date: July 03, 2014
Details
New added products & product firmware
New Jabra Xpress features & Enhancements
Release version: 2.06290.0
Release date: May 08, 2014
Details
Release version: 2.0.5638.0
Release date: April 24, 2014
Details
New Jabra Xpress features & Enhancements
New added products & product firmware
New added Applications & integration drivers
Release version: 2.0.4965.0
Release date: January 24, 2014
Details
New added products & product firmware
New added Applications & integration drivers
Release version: 2.13.4910
Release date: November 13, 2013
Details
New added products & product firmware
New added Applications & integration drivers
Release version: 2.0.3240.0
Release date: September 20, 2013
Details
New added products & product firmware