Release notes for Jabra Xpress

Release version: 4.16.43264
Release date: July 28, 2021

Details

New feature: Battery indicator for the PanaCast 50 remote control
New feature: A refresh button on the device overview page

Release version: frontend 4.15.37978; backend 4.15.37978; Jabra Direct Windows: 5.6.43171 Jabra Direct macOS: 5.6.43171
Release date: July 27, 2021

Details

New feature: Notification to the user if Jabra Direct does not have internet access or access to the Jabra Xpress server (Jabra Direct only)
Updated: Avaya one-X softphone integration for Windows (Jabra Direct for Windows only)
Updated: CounterPath softphone naming on macOS (Jabra Direct for Mac only)
Updated: Minor UI updates (Jabra Direct only)
Fixed: Several images shown for the same device (Jabra Direct only)
Fixed: A rare issue with the firmware updater for Jabra Evolve2 40 (Jabra Direct only)
Performance and stability improvements (Jabra Direct only)

Release version: frontend 4.15.37978; backend 4.15.37978; Jabra Direct Windows: 5.5.39795 Jabra Direct macOS: 5.5.39795
Release date: June 30, 2021

Details

Fixed an issue triggering certain antivirus scanners during installation process (Jabra Direct only).

Release version: frontend 4.15.37978; backend 4.15.37978; Jabra Direct Windows: 5.5.37716 Jabra Direct macOS: 5.5.37716
Release date: June 15, 2021

Details

• New supported product: Jabra PanaCast 50
• New feature: Safety Capacity Insights for Jabra PanaCast 50, including features as:
• Room Compliance Email notifications
• Monitoring of Room management usage
• Support for unattended firmware update for PanaCast 50 over Ethernet port.
• Performance and stability improvements

Release version: Release version: frontend 4.13.26288; backend 4.13.26276; Jabra Direct Windows: 5.4.33519 Jabra Direct macOS: 5.4.33519
Release date: May 17, 2021

Details

• Updated: Avaya one X integration – Windows only (Jabra Direct for Windows only)
• Updated: Lync integration – Windows only (Jabra Direct for Windows only)
• Updated: SDK integration – Windows only (Jabra Direct for Windows only)
• Updated: Jabra Evolve2 30 is visible during a firmware update process (Jabra Direct only)
• Fixed: crash in certain cases running a Mac with Japanese language (Jabra Direct only)
• Fixed: Bluetooth pairing list might be empty when connecting a supported Bluetooth device (Jabra Direct only)
• Fixed: issue where Jabra Link 370 Teams version may not be able to recover if in firmware update mode (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)

Release version: Release version: frontend 4.13.26288; backend 4.13.26276; Jabra Direct Windows: 5.2.20825 Jabra Direct macOS: 5.2.20825
Release date: March 23, 2021

Details

• Updated: analytics section updated
• Updated: Jabra Direct version is now searchable in the search functionality
• Updated: inventory now shows 3rd party devices separately
• Updated: devices retained in firmware update mode is shown in a separate section above the regular list
• Fixed: duplicates are in some cases shown in the search result.
• Fixed: rare cases of incorrect softphone count
• Performance and stability improvements

Release version: Release version: frontend 4.12.19473; backend 4.12.19474; Jabra Direct Windows: 5.2.20825 Jabra Direct macOS: 5.2.20825
Release date: February 18, 2021

Details

Performance and stability improvements (Jabra Direct only)

Release version: Release version: frontend 4.12.19473; backend 4.12.19474; Jabra Direct Windows: 5.1.19836 Jabra Direct macOS: 5.1.19836
Release date: January 25, 2021

Details

• Updated: removed 3rd party vendor headsets from device overview (Jabra Direct only)
• Updated: minor UI updates (Jabra Direct only)
• Performance and stability improvements (Jabra Direct only)

Note: Jabra Direct for macOS requires macOS version 10.15.x or later

Release version: Release version: frontend 4.12.19473; backend 4.12.19474; Jabra Direct Windows: 5.0.17635 Jabra Direct macOS: 5.0.17635
Release date: January 20, 2021

Details

• Updated: password length changed to minimum 10 characters
• Updated: minor UI updates
• Performance and stability improvements

Release version: Release version: frontend 4.0.15471; backend 4.0.15121; Jabra Direct Windows: 5.0.17635 Jabra Direct macOS: 5.0.17635
Release date: December 17, 2020

Details

• Updated: user experience is enhanced with new UI (Jabra Direct)
• Updated: added support for macOS 11.x/Big Sur* and Apple M1 Chip** (Jabra Direct for macOS only)
• Fixed: during a firmware update the first option in the language list was not preselected (Jabra Direct)
• Performance and stability improvements (Jabra Direct)

*Jabra Direct for macOS is optimized for macOS 10.15.x and macOS 11.x
** Requires Rosetta 2 to be installed on the computer. The user will be prompted automatically to install this application when installing Jabra Direct.

Release version: frontend 4.0.15471; backend 4.0.15121; Jabra Direct Windows: 4.14.15119 Jabra Direct macOS: 4.14.15119
Release date: November 26, 2020

Details

• New feature: Room Insights for Jabra PanaCast* – room usage and max capacity compliance**
• Fixed: if the Manifest or Firmware URL was unselected and then reselected it did not repopulate the URL path
• Performance and stability improvements

* Requires Jabra PanaCast with firmware (0/1).3.8.15 or later
** Jabra Direct version 4.14.15119 or later is recommended

Release version: Version frontend: 4.0.13801; Version backend: 4.0.13849; Jabra Direct Windows: 4.14.15119; Jabra Direct macOS: 4.14.15119
Release date: November 18, 2020

Details

• New feature: integrated and improved firmware recovery function (Jabra Direct for macOS)
• New feature: improved and integrated firmware updater (Jabra Direct for macOS)
• Performance and stability improvements (Jabra Direct for Windows and macOS)

Note: We expect macOS 11 (Big Sur) is supported in a release in week 51

Release version: Version frontend: 4.0.13801; Version backend: 4.0.13849; Jabra Direct Windows: 4.0.13615; Jabra Direct macOS: 4.0.6820
Release date: November 02, 2020

Details

• New feature: forced update of existing non complaint passwords
• New feature: enforce strong password for new users
• Updated: firmware update performance for Jabra Biz 2400II USB BT, Jabra Speak 410 and Jabra Speak 510 – Jabra Direct for Windows only
• Updated: electron framework from version 6 to version 10 – Jabra Direct for Windows only
• Updated: angular framework from version 5 to version 10 – Jabra Direct for Windows only
• Updated: webpack framework from version 3 to version 4 – Jabra Direct for Windows only
• Updated: typescript framework from version 2.6.2 to version 4 – Jabra Direct for Windows only
• Performance and stability improvements

Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.12443; Jabra Direct macOS: 4.0.6820
Release date: October 14, 2020

Details

• Fixed: issue where a face detection box could occur in the video picture in certain situation when using Jabra PanaCast (Jabra Direct for Windows only)

Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.11531; Jabra Direct macOS: 4.0.6820
Release date: October 08, 2020

Details

• New feature: integrated and improved firmware recovery function (Jabra Direct for Windows only)
• Fixed: issue where connected devices did not display (Jabra Direct for Windows only)
• Performance and stability improvements (Jabra Direct for Windows only)

Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.8560; Jabra Direct macOS: 4.0.6820
Release date: June 23, 2020

Details

• New feature: improved and integrated firmware updater for Windows (Jabra Direct only)
• Improved: product settings depended on each other (Windows and Jabra Direct only)
• Performance and stability improvements (Windows and Jabra Direct only)

Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.6933; Jabra Direct macOS: 4.0.6820
Release date: April 20, 2020

Details

New feature: icons in the side menu added
Updated: device setting dependencies for certain products
Updated: visualization of the softphone utilization/count
Performance and stability improvements

Release version: Version frontend: 4.0.6910; Version backend: 4.0.6909; Jabra Direct Windows: 4.0.6933; Jabra Direct macOS: 4.0.6820
Release date: March 13, 2020

Details

• Updated: UI with new dashboard with additional information on inventory overview, latest firmware, current managed firmware and installed versions as pie chart
• Updated: added distribution of Jabra Direct on OS platform level
• Updated: added overview of Jabra Direct versions installed on client PC’s
• Updated: added overview of last 30 day’s activity
• Improved: Avaya IX Workplace plugin update to fix an issue when call arrives on multiple phones (Windows – Jabra Direct)
• Improved: BroadSoft softphone integration (Windows – Jabra Direct)
• Improved: backend realtime device data
• Improved: analytics performance
• Performance and stability improvements

Release version: Version frontend: 4.0.6364; Version backend: 4.0.6347; Jabra Direct Windows: 4.0.6464; Jabra Direct macOS: 4.0.6464
Release date: January 27, 2020

Details

• New feature: Ability to save/reset Image Quality settings for Jabra PanaCast (available in Jabra Direct)
• New feature: Option to choose between Instant Zoom, Natural Zoom or Off for Jabra PanaCast (available in Jabra Direct).
• Performance and stability improvements (Jabra Direct)

Release version: Version frontend: 4.0.6364; Version backend: 4.0.6347; Jabra Direct Windows: 4.0.6206; Jabra Direct macOS: 4.0.6206
Release date: January 10, 2020

Details
• Updated: moved firmware information from “Home” page to “Inventory” page.
• Updated: updated the UI for the inventory page.
• Fixed: issue where the inventory shows as blank when package has no devices.
• Performance and stability improvements

New supported products
• Jabra PanaCast

Release version: Version frontend: 4.0.5581; Version backend: 4.0.6184; Jabra Direct Windows: 4.0.6206; Jabra Direct macOS: 4.0.6206
Release date: December 17, 2019

Details

• New feature: added product information section for Jabra PanaCast (only applicable for Jabra Direct)
• New feature: new Camera Adjustment panel to access the Jabra PanaCast settings for Image quality and Camera Adjustments in Jabra Direct main window (settings are available if Jabra Direct icon is disabled in system tray) (only applicable for Jabra Direct)
• Updated feature: enhanced Jabra PanaCast settings for Image Quality by adding the corresponding numerical value for the given image setting (only applicable for Jabra Direct)
• Updated: support for Avaya IX workplace Softphone (Windows only)
• Performance and stability improvements

Release version: Version frontend: 4.0.5581; Version backend: 4.0.6184; Jabra Direct Windows: 4.0.5484; Jabra Direct macOS: 4.0.5485
Release date: December 09, 2019

Details

• Performance and stability improvements

Note: This release only updates the backend.

Release version: Version frontend: 4.0.5581; Version backend: 4.0.5587; Jabra Direct Windows: 4.0.5484; Jabra Direct macOS: 4.0.5485
Release date: October 21, 2019

Details

New feature: SmartSearch function on Device name, User name, and Computer name provides IT admin with overview of Jabra device usage
New feature: preferred softphone support for Microsoft Teams, Zoom Meetings for Windows, and Mitel Communicator
Updated: enhanced product listing for Poly and Sennheiser

Release version: Windows - 4.0.5484, macOS - 4.0.5485
Release date: October 01, 2019

*** Please upgrade to this version if you use Jabra Direct 2.0 in a proxy setup.***

Details

Fix: Due to a security weakness in Proxy environments, we have decided to remove support of Proxy in Jabra Direct 2.0. Please reach out to support portal for guidance on resolution and alternatives.

Release version: Jabra Direct Windows: 4.0.5390; Jabra Direct macOs: 4.0.5389
Release date: September 11, 2019

Details

Microsoft Teams application is visible in Jabra Direct UI (Windows)
Updated: Zoom Meetings application is supported by Jabra Direct (Windows)
Updated: NPS module (Windows, Mac)
Performance and stability improvements

Release version: Version frontend: 4.0.4521; Version backend: 4.0.4468; Jabra Direct Windows: 4.0.4873; Jabra Direct macOs: 4.0.4843
Release date: June 21, 2019

Details

Fixed: Various UI issues
Fixed: An installation issue on certain Windows 10 feature versions.
Updated: Engage 75 - Time Synchronization is set to OFF after re-attaching the device
Performance and stability improvements

Release version: Version frontend: 4.0.4342; Version backend: 4.0.4336; Jabra Direct Windows: 4.0.4380; Jabra Direct macOs: 4.0.4381
Release date: March 11, 2019

Details

New feature: We have added that you can send PC name and username to the Xpress backend. This is done in the Xpress administration. In the next release you will be able to search for this info
New feature: Added proxy support - in some cases the proxy access requires a password and user name for access through the proxy server
New feature: We now support on-prem deployment of Jabra Direct and Jabra Xpress – more info here: Install Docker Containers with firmware, settings, device images, and front & back end solution to manage Jabra devices: https://hub.docker.com/r/gnaudio/jabra-xpress-frontend
Updated: User interface and related text
Fixed: Jabra Direct did not open after rebooting the computer
Fixed: Jabra Evolve 75 - issue updating the firmware using Jabra Link 370
Performance and stability improvements

Release version: 4.0.3757
Release date: January 16, 2019

Details

Updated: Added support for Microsoft Edge browser
Fixed: Preferred softphone is blank if set by Jabra Xpress (applicable for Jabra Direct on macOS)
Fixed: Welcome page is not shown if user is added by administrator at first login
Fixed: Only one package is downloaded when user requests multiple packages
Performance and stability improvements

Release version: 4.0.3524
Release date: October 30, 2018

Details

Fixed: Incorrect audio bandwidth set for Jabra Engage 65/75
Fixed: Incorrect time for base Powernap for Jabra Engage 65/75
Performance and stability improvements

Release version: 4.0.3524
Release date: October 16, 2018

Details

New feature: macOS support
New feature: analytics of headset usage, background noise, simple speech analytics such as cross talk and silence, and many more elements*
New feature: user adoption overview of deployed Jabra and non-Jabra devices
New feature: optimized asset management for Jabra USB devices
Update: optimized device setting updates and firmware updates for Jabra end-users
Known issue: Jabra Engage 65 selection of voice guidance language unsupported
Known issue: Jabra Engage 75 selection of voice guidance language unsupported
Known issue: upload of image or ringtone with Jabra Engage 65 is supported in default format only (only applies to those with this feature enabled)
Known issue: upload of image or ringtone with Jabra Engage 75 is supported in default format only (only applies to those with this feature enabled)
Known issue: analytics graph is not supported in Microsoft Edge.
Known issue: not able to downgrade firmware (Mac version only) (only applies to those with this feature enabled)

*Headset dependent. Currently the Jabra Engage 50 offers all analytic elements.

Supported OS

Windows 7, 8, 8.1 and 10
macOS 10.11-10.14

Supported browsers

Microsoft Edge, Mozilla Firefox, Google Chrome and Apple Safari

Unsupported OS

Windows XP

Unsupported browsers

Microsoft Internet Explorer

Unsupported devices

Jabra UC Voice 150, 250, 550 & 750 (version A is still supported)

NOTE:

Windows and macOS users: from October 16, 2018 Jabra Xpress 2.0 (version 4.x or newer) replaces Jabra Xpress (version 15.x or earlier)
Linux users: still require Jabra Xpress (not Jabra Xpress 2.0).

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