Release notes for Jabra products

Release version: Version frontend: 4.0.7314; Version backend: 4.0.7313; Jabra Direct Windows: 4.0.6933; Jabra Direct macOS: 4.0.6820
Release date: April 20, 2020

Details

New feature: icons in the side menu added
Updated: device setting dependencies for certain products
Updated: visualization of the softphone utilization/count
Performance and stability improvements

Release version: Version frontend: 4.0.6910; Version backend: 4.0.6909; Jabra Direct Windows: 4.0.6933; Jabra Direct macOS: 4.0.6820
Release date: March 13, 2020

Details

• Updated: UI with new dashboard with additional information on inventory overview, latest firmware, current managed firmware and installed versions as pie chart
• Updated: added distribution of Jabra Direct on OS platform level
• Updated: added overview of Jabra Direct versions installed on client PC’s
• Updated: added overview of last 30 day’s activity
• Improved: Avaya IX Workplace plugin update to fix an issue when call arrives on multiple phones (Windows – Jabra Direct)
• Improved: BroadSoft softphone integration (Windows – Jabra Direct)
• Improved: backend realtime device data
• Improved: analytics performance
• Performance and stability improvements

Release version: Version frontend: 4.0.6364; Version backend: 4.0.6347; Jabra Direct Windows: 4.0.6464; Jabra Direct macOS: 4.0.6464
Release date: January 27, 2020

Details

• New feature: Ability to save/reset Image Quality settings for Jabra PanaCast (available in Jabra Direct)
• New feature: Option to choose between Instant Zoom, Natural Zoom or Off for Jabra PanaCast (available in Jabra Direct).
• Performance and stability improvements (Jabra Direct)

Release version: Version frontend: 4.0.6364; Version backend: 4.0.6347; Jabra Direct Windows: 4.0.6206; Jabra Direct macOS: 4.0.6206
Release date: January 10, 2020

Details
• Updated: moved firmware information from “Home” page to “Inventory” page.
• Updated: updated the UI for the inventory page.
• Fixed: issue where the inventory shows as blank when package has no devices.
• Performance and stability improvements

New supported products
• Jabra PanaCast

Release version: Version frontend: 4.0.5581; Version backend: 4.0.6184; Jabra Direct Windows: 4.0.6206; Jabra Direct macOS: 4.0.6206
Release date: December 17, 2019

Details

• New feature: added product information section for Jabra PanaCast (only applicable for Jabra Direct)
• New feature: new Camera Adjustment panel to access the Jabra PanaCast settings for Image quality and Camera Adjustments in Jabra Direct main window (settings are available if Jabra Direct icon is disabled in system tray) (only applicable for Jabra Direct)
• Updated feature: enhanced Jabra PanaCast settings for Image Quality by adding the corresponding numerical value for the given image setting (only applicable for Jabra Direct)
• Updated: support for Avaya IX workplace Softphone (Windows only)
• Performance and stability improvements

Release version: Version frontend: 4.0.5581; Version backend: 4.0.6184; Jabra Direct Windows: 4.0.5484; Jabra Direct macOS: 4.0.5485
Release date: December 09, 2019

Details

• Performance and stability improvements

Note: This release only updates the backend.

Release version: Version frontend: 4.0.5581; Version backend: 4.0.5587; Jabra Direct Windows: 4.0.5484; Jabra Direct macOS: 4.0.5485
Release date: October 21, 2019

Details

New feature: SmartSearch function on Device name, User name, and Computer name provides IT admin with overview of Jabra device usage
New feature: preferred softphone support for Microsoft Teams, Zoom Meetings for Windows, and Mitel Communicator
Updated: enhanced product listing for Poly and Sennheiser

Release version: Windows - 4.0.5484, macOS - 4.0.5485
Release date: October 01, 2019

*** Please upgrade to this version if you use Jabra Direct 2.0 in a proxy setup.***

Details

Fix: Due to a security weakness in Proxy environments, we have decided to remove support of Proxy in Jabra Direct 2.0. Please reach out to support portal for guidance on resolution and alternatives.

Release version: Jabra Direct Windows: 4.0.5390; Jabra Direct macOs: 4.0.5389
Release date: September 11, 2019

Details

Microsoft Teams application is visible in Jabra Direct UI (Windows)
Updated: Zoom Meetings application is supported by Jabra Direct (Windows)
Updated: NPS module (Windows, Mac)
Performance and stability improvements

Release version: Version frontend: 4.0.4521; Version backend: 4.0.4468; Jabra Direct Windows: 4.0.4873; Jabra Direct macOs: 4.0.4843
Release date: June 21, 2019

Details

Fixed: Various UI issues
Fixed: An installation issue on certain Windows 10 feature versions.
Updated: Engage 75 - Time Synchronization is set to OFF after re-attaching the device
Performance and stability improvements

Release version: Version frontend: 4.0.4342; Version backend: 4.0.4336; Jabra Direct Windows: 4.0.4380; Jabra Direct macOs: 4.0.4381
Release date: March 11, 2019

Details

New feature: We have added that you can send PC name and username to the Xpress backend. This is done in the Xpress administration. In the next release you will be able to search for this info
New feature: Added proxy support - in some cases the proxy access requires a password and user name for access through the proxy server
New feature: We now support on-prem deployment of Jabra Direct and Jabra Xpress – more info here: Install Docker Containers with firmware, settings, device images, and front & back end solution to manage Jabra devices: https://hub.docker.com/r/gnaudio/jabra-xpress-frontend
Updated: User interface and related text
Fixed: Jabra Direct did not open after rebooting the computer
Fixed: Jabra Evolve 75 - issue updating the firmware using Jabra Link 370
Performance and stability improvements

Release version: 4.0.3757
Release date: January 16, 2019

Details

Updated: Added support for Microsoft Edge browser
Fixed: Preferred softphone is blank if set by Jabra Xpress (applicable for Jabra Direct on macOS)
Fixed: Welcome page is not shown if user is added by administrator at first login
Fixed: Only one package is downloaded when user requests multiple packages
Performance and stability improvements

Release version: 4.0.3524
Release date: October 30, 2018

Details

Fixed: Incorrect audio bandwidth set for Jabra Engage 65/75
Fixed: Incorrect time for base Powernap for Jabra Engage 65/75
Performance and stability improvements

Release version: 4.0.3524
Release date: October 16, 2018

Details

New feature: macOS support
New feature: analytics of headset usage, background noise, simple speech analytics such as cross talk and silence, and many more elements*
New feature: user adoption overview of deployed Jabra and non-Jabra devices
New feature: optimized asset management for Jabra USB devices
Update: optimized device setting updates and firmware updates for Jabra end-users
Known issue: Jabra Engage 65 selection of voice guidance language unsupported
Known issue: Jabra Engage 75 selection of voice guidance language unsupported
Known issue: upload of image or ringtone with Jabra Engage 65 is supported in default format only (only applies to those with this feature enabled)
Known issue: upload of image or ringtone with Jabra Engage 75 is supported in default format only (only applies to those with this feature enabled)
Known issue: analytics graph is not supported in Microsoft Edge.
Known issue: not able to downgrade firmware (Mac version only) (only applies to those with this feature enabled)

*Headset dependent. Currently the Jabra Engage 50 offers all analytic elements.

Supported OS

Windows 7, 8, 8.1 and 10
macOS 10.11-10.14

Supported browsers

Microsoft Edge, Mozilla Firefox, Google Chrome and Apple Safari

Unsupported OS

Windows XP

Unsupported browsers

Microsoft Internet Explorer

Unsupported devices

Jabra UC Voice 150, 250, 550 & 750 (version A is still supported)

NOTE:

Windows and macOS users: from October 16, 2018 Jabra Xpress 2.0 (version 4.x or newer) replaces Jabra Xpress (version 15.x or earlier)
Linux users: still require Jabra Xpress (not Jabra Xpress 2.0).

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