Get support for Jabra Elite 75t

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Support resources

Documents

Document

User manual

Language

Type

pdf

Size

2.3 MB

Document

Technical specifications

Language

Type

pdf

Size

322.0 KB

FAQs

How do I pair my Jabra earbuds with my mobile device?

How do I resolve connection issues with the left earbud of my Jabra Elite 75t/Elite Active 75t?

How do I reset the charging case for my Jabra true wireless earbuds?

I lost one of my earbuds - do I need to purchase a complete new set of earbuds?

How do I manually reset my Jabra Elite/Elite Active 75t to the default settings?

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Latest release notes

Release date:
October 20, 2020
Release version:2.0.0
Details

• New feature: ANC*
• Fixed: call audio imbalance
• Fixed: call audio was missing in some cases with some specific phones
• Fixed: in some cases call audio was crackling in left ear-bud
• Fixed: a reboot happened when answering a call in some cases
• Fixed: music volume increased for AAC codec
• Performance and stability improvements

*Requires Jabra Sound+ 4.7 or later
Release date:
May 28, 2020
Release version:1.31.0
Details

• New feature: MySound. Tailor music to your individual hearing profile*
• New feature: MyControls*
• Updated: charging case firmware
• Fixed: in some cases audio stops in ear-buds even though the music is still playing from the music player
• Fixed: left ear-bud lost audio after a call/voice assistant.
• Performance and stability improvements

*Jabra Sound+ version 4.3 or later required
Release date:
March 31, 2020
Release version:1.28.0
Details

• Updated: charging case firmware
• Updated: audio improvements
• Fixed: in some cases call audio is low when ear-buds connects to phone during a call
• Performance and stability improvements
Release date:
February 13, 2020
Release version:1.27.0
Details
• Updated: connectivity between left and right ear-buds improved
• Updated: charging case improvements
• Fixed: in rare cases the ear-buds are not fully charged in the charging case
• Fixed: audio drop out in left ear-bud after approximately 75 minutes
• Fixed: audio goes in and out in right ear-bud related to HearThrough
• Performance and stability improvements
Release date:
December 16, 2019
Release version:1.25.0
Details

• Updated: firmware for charging case
• Updated: Call experience, incoming audio adjusted
• Fixed: when using auto pause feature, music does not resume in rare cases
• Fixed: when accepting an incoming call, the audio is lost sometimes
• Fixed: when resuming a call on hold in Multiuse scenario, the audio is lost in rare cases
• Performance and stability improvements
Release date:
November 22, 2019
Release version:1.24.0
Details
• Updated: Audio experience
• Updated: charging case firmware
• Updated: Battery status LED
• Performance and stability improvements
Release date:
November 06, 2019
Release version:1.21.0
Details
- Updated: general audio experience e.g. voice prompts
- Updated: call audio experience
- Updated: music experience
- Updated: charging case LED and charging behavior
- Performance and stability improvements
Release date:
October 31, 2019
Release version:1.20.0
Details

• First public release

Complete release history

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How-to videos

How to
Get the best fit and performance
How to
Pair with a smartphone
Get to know
Moments (Jabra Sound+)
How to
Personalize your widgets (Jabra Sound+)

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Warranty terms

Read our warranty and service information for consumer products

Accessories

This product is compatible with the following devices or systems

Mobile/Tablet:

Compatible
Deskphone:

Not compatible
Softphone:

Not compatible
Compatibility Guide

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