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FAQ - Top questions


FAQ - All questions


Read the full firmware release note for the Jabra Elite 65t here.

Download the Jabra Sound+ app to update or change language on your Jabra Elite 65t:

Download the Jabra Sound+ app to access the below features when used with Jabra Elite 65t and Jabra Elite Active 65t.


  • App Store click here
  • Google Play click here
  • Android download in China click here

Note: On Android devices Jabra Service app is required to be installed to use the Jabra Sound+ app.


Call experience

  • Adjust the volume of your own voice in a call
  • Fine tuning of call audio
  • Caller ID on/off


  • 5-way graphic equalizer, for music, according to personal preferences and needs
  • Play, pause, next/previous track button for music/track control
  • Reset - Go back to neutral/flat equalization button (on top of equalizer settings)

HearThrough (Audio experience)

  • Adjust the ability to hear surroundings without removing the earbuds from ears

Auto pause on/off (music)

Voice guidance (earbud prompts) on/off

Elite 65t and Elite Active 65t language settings

  • Update Jabra Elite 65t or Jabra Elite Active 65t language according to personal preference and needs
  • Supported languages: English, German, French, Japanese, Chinese

Product update

  • Get the latest and greatest performance for your Jabra product
  • OTA - Over The Air update, No cables - wireless update from smartphone to Jabra product

Product registration

  • Register product to activate warranty, sign up for news, deals and tips by email
  • Dust and water resistant 2-year global warranty registration for Jabra Elite 65t and Jabra Elite Active 65t.

User Manual

  • Access the user manual for Jabra Elite 65t or Jabra Elite Active 65t.

Product status

  • Battery status (percent %)
  • Visual ID of connected product
  • Connected/disconnected
  • Jabra Elite 65t or Jabra Elite Active 65t firmware version
  • Active language

Voice assistant

  • Activate voice engine in smartphone (Siri, Amazon Alexa*)

*Alexa supports US English, UK English, German, and French language. Amazon Alexa support: https://www.amazon.com/alexasupport.

Alexa official supported languages:

  • US English
  • UK English
  • German
  • French

Questions to Amazon Alexa language support or Amazon Alexa in general should be done to Amazon Alexa support here: https://www.amazon.com/alexasupport

The Amazon Alexa feature is available with Jabra Sound+ app for Jabra Elite 65t and Jabra Elite Active 65t.




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