Release version: 2.1.1*
Release date: March 20, 2019

  • Fixed: USB connectivity stability
  • Performance and stability improvements

*Note: Supported by Jabra Direct 2.0 (version 4.x or later). Download at


Version: 2.0.5*
Release date:
December 11, 2018

  • New feature: Added ability to use headset as a wired headset. Press and hold either the Mute, Volume up, or Volume down button, while simultaneously plugging the headset into a USB port.
  • New feature/Jabra Engage 75: Added options to “Audio protection” setting on the base > Advanced menu.
  • New feature: Added “Off” option for “Audio announcements” setting.
  • New feature/Jabra Engage 75: Added “Ringtone in headset” setting to the base > Advanced menu.
  • New feature/Jabra Engage 75: Added ability to reconnect to a mobile device from the base.
  • New feature/Jabra Engage 75: Added ability to use the base name as the Bluetooth device name.
  • Updated/Jabra Engage 75: Added “Product information” details on the base > Advanced menu.
  • Updated: Improved call handling for multiple calls from the base and headset when not using an EHS adapter.
  • Updated: Improved pairing of base with headset after a Power Nap or reboot.
  • Fixed: Reduced time needed to establish an audio link.
  • Fixed/Jabra Engage 75: Optimized display performance.
  • Fixed: Uncommon issues when docking headset to end calls.
  • Fixed: Improved mute feature in various scenarios.
  • Performance and stability improvements.

Firmware release version: 1.9.19
Release date:
October 19, 2018

  • Fixed: echo issues observed with some desk phones when connected via 4-wire
  • Fixed: missing ringtone for certain mobile phones
  • Performance and stability improvements

Firmware release version: 1.9.15
Release date:
September 5, 2018

  • Resolved an issue sometimes seen when used with Elux 4.
  • Resolved an issue when using IQ mode with Panasonic phones.
  • Resolved an audio issue (metallic noise) when used via USB with Mitel 6940 phones.

Firmware release version: 1.9.13
Release date:
July 6, 2018

  • Change name of Text Language pack to "Global" (instead of "EMEA/APAC")
  • ”Current Call feature” is not working once you merge the call.
  • Solved a challenge where audio sometimes dropped out every 20 seconds on secondary USB, if muted.
  • Solved a reboot challenge when docking headset to end merged call.
  • Solved an issue where the volume level was not always preserved for next call.
  • Updated Caller ID – to show name of phone in case no Caller ID available (instead of ”Unknown Caller”).
  • Improved volume synchronization with Bluetooth devices.
  • Solved an issue where sidetone was still enabled for desk phone even if sidetone was disabled.
  • Improved Audio experience when handling multiple calls on multiple phones and modes.
  • Updated User Equalizer (bass, treble and normal) to take immediate effect if changed during call.
  • Improvements for headset mute when used on Citrix platform.
  • Added the missing ringtone when used with Jabra GN1000 hooklifter.
  • Improvements to Desk phone setup with Electronic Hooklifters.

Firmware release version: 1.8.4
Release date:
April 25, 2018

  • Stability improvements.
  • Minor bug fixes.

Firmware release version: 1.8.0
Release date:
April 5, 2018

  • First public release