Improve productivity in your call center.
Hassle free. Cost free.
Are you using Cisco Finesse in your call center? Improve your agents' productivity by shaving seconds off call handling times.
Get customizable control box functions through the new Jabra Contact Center Agent App for systems running on the Cisco Finesse servers. Download the app for free and apply for a free trial of our most popular and compatible call center headsets Jabra Biz 2300 or 2400.
Get the app
The Jabra CC Agent App eliminates extra steps on the desktop pc, so that agents are able to completely focus on calls – with the touch of a button.
Once installed on the Cisco Finesse server, agents equipped with Jabra Biz 2300 and 2400 II can control the following features directly from their headset control boxes:
- Ready/Not Ready state (toggle)
- Record Call
- Sign off
Our most popular products for call centers
Wired professional headset that delivers outstanding sound on both ends of the call
- 40% lighter than competing headsets
- Built to last with a reinforced cord and unbreakable boom arm
- The ultra-noise-cancelling microphone provides the highest degree of background noise elimination in any of our headsets
Professional contact center headset for people who talk and listen for a living
- Build to last and takes most daily punishment with reinforced cords and unbreakable boom arm with 360 degrees spin
- All-day comfort for agents with super lightweight design, adjustable headbands and super soft leatherette ear cushions
- HD voice technology makes sure you clearly understand the other party