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Release notes for Jabra Direct

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Latest release note

Release date

February 12, 2026

Release version

6.27.03702

New Features:

  • Added support for Jabra Evolve3 75
  • Added support for Jabra Evolve3 85 

Fixed:

  • In rare cases certain characters could cause Jabra Direct not to display the products correctly

Complete release history

Release date

December 04, 2025

Release version

6.26.32801

Fixed:

  • Jabra PanaCast 50 was not recognized by Jabra Direct in certain scenarios.

Release date

October 30, 2025

Release version

6.25.29101

New Features:

  • Co-existence with Jabra Plus for Jabra PanaCast 50
    • If a Jabra PanaCast 50 is enrolled and managed via Jabra Plus, it is not possible to make firmware updates or change settings.

Security Updates:

  • Addressed the vulnerability related to CVE-2025-7783

Release date

July 31, 2025

Release version

6.24.20901

New Features:

  • User notifications regarding changes that affect the privacy protection of personal information when the PanaCast 50 is configured over Wi-Fi using WEP, WPA, or open networks.

Fixed:

  • The Jabra Direct startup setting on computers was visible to end-users when configured via Jabra Xpress.

Minor performance and stability improvements

Release date

June 11, 2025

Release version

6.23.16101

Fixed:

  • Resolved an issue that caused excessive network calls from Jabra Direct to the backend.
  • Fixed a softphone plugin issue that could, in some cases, lead to high CPU usage.

Release date

April 29, 2025

Release version

6.22.11401

New Features:

  • Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.

Updated:

  • Zoom plugin upgraded to the latest version.
  • Enhanced the firmware update process for smoother operation.

Fixed:

  • Resolved an issue where SideTone could disappear under specific conditions for certain devices.
  • Corrected an error where return code 18 was incorrectly displayed during firmware updates, preventing the update from proceeding.

Security Updates:

  • Addressed the vulnerability related to CVE-2025-2783.

Minor performance and stability improvements

Release date

January 23, 2025

Release version

6.21.01701

Fixed:

  • Resolved an issue giving false positive notifications in certain antivirus programs

Release date

January 13, 2025

Release version

6.20.34801

New Features:

  • Added support for Jabra Perform 75
  • Added support for settings adjustments of Jabra Evolve2 75 when connected via native Bluetooth

Fixed:

  • An issue which caused repeated login notifications on macOS
  • An issue which caused Jabra PanaCast not to populate in the user interface after being rebooted
  • The correct error message is now displayed when a custom Intelligent Meeting Space name is already in use
  • An issue which caused managed custom device names not to properly display
  • A user interface issue when Jabra Link 400 dongle was removed during the pairing process
  • A user interface issue when pairing a Jabra Engage 55 connected via USB
  • A user interface issue in Intelligent Meeting Space setup

Security Updates:

  • Updated SDK to 3.15.0
  • Updated PanaCast api dependency to latest version
  • Updated headless firmware updater dependency to latest version

Minor performance and stability improvements

Release date

October 17, 2024

Release version

6.19.28801

Fixed:

  • Firmware update issues on macOS Sequoia (15.x)

Minor performance and stability improvements

Release date

September 23, 2024

Release version

6.18.26101

Fixed:

  • Jabra Direct would launch in the foreground instead of being minimized on startup

Release date

August 08, 2024

Release version

6.17.21301

Updated:

  • Added SmartRinger option for the Jabra Engage 65/75*

Fixed:

  • Zoom call control was not functioning in rare circumstances.
  • Jabra Direct would not prompt the correct return code while updating the Engage 55 when connected to the Link 400 and with low battery.
  • A rare JavaScript error would appear after installation of Jabra Direct on macOS.

Requirements:

  • SmartRinger for Jabra Engage 65/75 requires firmware version 5.17.1*

Minor performance and stability improvements.

Public release note edited on November 1, 2024.

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